Get matched with top garage pros in Natick, MA

"Alan Taylor is a horrible professional to work with. We hired him as an architect for our project and regretted it bitterly. Alan caused numerous delays, exploiting the fact that we simply were dependent on him once the design was approved by Boston building department. Each interraction with Alan took forever and his endless requests to get directly in touch with various committees, professionals working on the project, were absolutely not necessary, exclusively justifying Alan's overbilling. I will give 2 examples: my son was scammed out of $11k when he maid a payment to Alan, who then insisted that it was not him giving the bank info for money transfer, but hackers of his email. It took my son 4 months to get the money back, thanks to his bank, with Alan demanding a full payment over and over again, which resulted in almost 6 months delay. At the final stage of the project,while preparation of the condo association documents, Alan had to prepare as is building plan. One does not need to be an architect to realize that 1 site visit for measurements and max a couple of hours to review the engineering plans and add 8 annotations should not take 2.5 months and be billed $3680. I would strongly encourage everyone to stay away from this person."

"The initial build went reasonably well. We did find problems which they did come back and fix. I noticed a railing support that was cracked. I was told that I must of done it, that was that. The plugs that cover the screw holes in the stairs are falling out. I looked for some at Home Depot, but couldn't find the right color. I still had Chase's cell #, so I texted him and asked if he could send me some plugs, and I would do it myself. No response. Tried again the next day, still no response. I'm not surprised. Aging the build was decent, price was higher than most. Now that nearly 2 years have gone by, and customer service should be anticipated, nothing. Never again."

"Pedro and his team were excellent. They were professional and timely, hard-working and meticulous, and trustworthy. Best of all (at least for me), is that Pedro is VERY responsive and his team is assigned to get your job done and done correctly. They show up on time every day, and were willing to work late into the evening to hit the project milestones. Pedro was 100% clear about the costs, and he made sure I fully understood the areas where the costs were not known or where the costs could possibly change. For example, he said, "If you open up this wall, I'm not sure what we are going to find." I told him to proceed and his team opened up that wall and found that the previous contractor had installed literally zero insulation. Pedro met with me, reviewed what his team had found, went over all of our options, gave me his recommendation, and only proceeded when I completely approved the additional work that would be done and the additional cost entailed. Pedro is a true partner and his team does great work. I cannot recommend them enough. My wife and I have already booked them for another job renovating a first floor porch and creating a roof over the open-air second floor porch."

"Rich is great to work with - responsive, knowledgeable, and careful. The way my attic rafters and trusses are set up (somewhat non-standardly, it seems), it was not obvious how to safely install the stairs without compromising the structure of the roof. He ran his plan by a structural engineer for a second opinion and got the thumbs up that it was a good plan. After that, the work was scheduled and completed in a flash. The stairs are very solid, and I'm delighted not to have to drag the step ladder in to climb through the little portal. We're already lining up the next (immediate) project, and I walked around the house with him - inside and out - pointing at future work. Rich has a wealth of experience, is clear about what he doesn't do himself (there's not much), and brings a lot of skill and creativity to the table. 3Gs are keepers!"

"This was the 2nd bath reno that Chris did for us. Couldn't be happier with how it turned out...."

"In 2021, I hired Eric to fix a water leak in my basement. I paid approximately $8000. Three months after the work was done, there was leaking again. He came over and told me that this was a different leak. After I saved up enough money, I was referred to an expert in basement leaks/foundations. He came over and completed the work. When he was doing the work, he proactively asked me who did the work previously. He said he was clearly not done by someone with knowledge of foundations. I have tried to resolve with Eric. At a minimum, I deserve a refund"

"The work was completed — but if you missed something minor yet important, don’t count on getting it done afterward. Once they’ve been paid, they’ll completely ignore you, even if you’re willing to pay."

"Working with John and his team was an absolute pleasure. I truly can't speak highly enough of their professionalism and dedication. Kim’s communication about John and the rest of the team was also outstanding—clear, timely, and helpful throughout. John stood out for his flexibility and responsiveness, always ready to answer questions or consider suggestions. Fortunately, our project only encountered a few minor curveballs, all of which were handled smoothly and confidently. What impressed me most was John’s pride in his work. One day, he noticed a small detail that most wouldn’t have caught—but it bothered him enough to rebuild it until it was perfect. That kind of care and commitment is exactly what you want in someone working on your home."

"Easy to work with. Quick written estimate, and quick project completion. Project done perfectly! Clean up-excellent! Would engage again!!"

"I’ve worked with Joe on two home improvement projects and couldn't be more impressed. He’s professional, talented, and truly cares about the quality of his work. His communication throughout both jobs was excellent, which made the process smooth and stress-free. I highly recommend Joe and wouldn’t hesitate to call him again for future projects!"