Get matched with top toilet pros in Mendon, MA

"It was a great experience. Preston was very personable and explained everything that needed to be done once he assessed the problems. He proceeded to fix the problem.(back up between the toilet and shower) with minimal ease and in a timely manner. I would definitely hire him again to do any other plumbing jobs in the house that needed to be done."

"I was very impressed with how he explained everything, performed the work and kept us informed with what was going on. I was able to watch everything and he followed the outline he gave us exactly. He was very knowledgeable and even offered much advice for a second house of mine that has a failing septic system. See their web site which lists all the types of work they perform with all the information that he was telling me personally. I would definitely use him again and certainly recommend him to anyone else. Note, that he will give a discount to Angie's List members, in our case 15%. The $400 charge, listed somewhere above, does not include the discount.
 
The following is a detailed account of what Jim did at our house for, I think, a typical badly blocked sewer line.
We contacted Anchor Sewer and Drain Cleaning in order to fix an apparent blocked main sewer line exiting the house.
The blockage was causing the water to back up and come into the cellar via holes in the vent pipe. The house was built in the 1930's so the pipes are very old and fragile.
We called about 8:30 AM and were pleasantly surprised that he could come that same day at 11:00 AM. He arrived on time at 11:00 AM.
Prior to the work being performed, he gave us prices for fixing the problem based on a couple of possible scenarios, dependent upon what he might find.
He also explained what each solution would entail and how long it might take. (3 hours in our case)
He was very careful getting the old main cap off the sewer line, which was stuck on, without breaking any of the old pipes.
Once access was obtained he used a specialized hose to pressurize the line to try to "blow out" any clog. However, this was not enough to fix the problem.
The next step was to use the electric "rooter" to cut through all the years of old sludge built up in the horizontal pipes and to cut any roots that might have gotten in over the last 80 years (which, it turns out we had). The rooter is a 200 pound machine that he had to get down the steep outside cellar stairs. It is an electric powered device with rotating cutters that clean the sewer and literally cut roots. The rooting was necessarily a slow process in our case as it was hitting blockages along the way that required slow going. He also had to negotiate joints in pipes that caused the machine to hang up. In the end, he was able to root the whole 90 feet to the town sewer.
Jim indicated that he always uses his "scope" to verify the success of the rooting process, which may not be performed by other companies, without an additional charge. This is a great device that clearly shows the inside of the pipe visually on the color screen (6" x 8" maybe?) of a portable device connected to the scope cable. In our case it showed a (now) very clean pipe with the remnants of very fine roots in the first 15 feet of pipe. (These were attended to last). The scope software also displays the current distance of the scope head to the house. Using the "scope" he was also able to identify a problem with the town's sewer that was not emptying properly and told us to notify the town.
The last step was to explain how to use a chemical, periodically, to kill the cut roots and to prevent future root growth. This is simply a foaming chemical that is applied through the toilet. He gave us the first treatment which we immediately applied.
Again, I recommend Anchor Sewer and Drain Cleaning for anyone else.
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"excellent rapid service Brandon got both hot water tanks to relight"

"Called drain frog gentleman picked up right away I explained my drain problem he told me no fee for coming to check it out he was here in 30 minutes he was very professional fixed my problem in less than a hour and gave me a discounted fee for job done and he was like talking to a family member. I would definitely call him back for any future plumbing problems"

"He arrived on time, was very efficient, replaced my toilet, installed new shutoff, installed kitchen faucet, installed new shutoffs. I am so happy with results."

*FREE CAMERA INSPECTION* with any sewer cleaning. We provide on-demand high quality commercial and residential drain cleaning services. We take pride in our high quality work and cleanliness, we also take even greater pride in our low prices. We have only experienced techs with a minimum of 6 plus years in drain cleaning, we provide camera work, small drains such as sinks and tubs all the way up to main sewer lines. We also provide excavation services if any drains need to be replaced.

"Really polite and professional and did my toilet installation work in record time neatly. Highly recommended"

"I needed some cabinets hung in my bathrooms and wasn't exactly sure where to start. The work was done in a timely and efficient manner. I would recommend for future use. Pleasant and courteous...Great to work with."

"The plumber called us to let us know he was coming soon, came on time, and cleared out the clogged toilet quickly and efficiently."

"He also installed two toilets. One of the toilets was not seated properly and rocked when you sat on it. I called him and he was here the next day and fixed the problem."