Get matched with top toilet pros in Sutton, MA

"Preston was quick, professional, and reliable! He fixed my kitchen drain clog quickly and left everything clean when he were done. Super easy to work with and very knowledgeable. Highly recommend if you need someone you can trust!"

"I was very impressed with how he explained everything, performed the work and kept us informed with what was going on. I was able to watch everything and he followed the outline he gave us exactly. He was very knowledgeable and even offered much advice for a second house of mine that has a failing septic system. See their web site which lists all the types of work they perform with all the information that he was telling me personally. I would definitely use him again and certainly recommend him to anyone else. Note, that he will give a discount to Angie's List members, in our case 15%. The $400 charge, listed somewhere above, does not include the discount.
 
The following is a detailed account of what Jim did at our house for, I think, a typical badly blocked sewer line.
We contacted Anchor Sewer and Drain Cleaning in order to fix an apparent blocked main sewer line exiting the house.
The blockage was causing the water to back up and come into the cellar via holes in the vent pipe. The house was built in the 1930's so the pipes are very old and fragile.
We called about 8:30 AM and were pleasantly surprised that he could come that same day at 11:00 AM. He arrived on time at 11:00 AM.
Prior to the work being performed, he gave us prices for fixing the problem based on a couple of possible scenarios, dependent upon what he might find.
He also explained what each solution would entail and how long it might take. (3 hours in our case)
He was very careful getting the old main cap off the sewer line, which was stuck on, without breaking any of the old pipes.
Once access was obtained he used a specialized hose to pressurize the line to try to "blow out" any clog. However, this was not enough to fix the problem.
The next step was to use the electric "rooter" to cut through all the years of old sludge built up in the horizontal pipes and to cut any roots that might have gotten in over the last 80 years (which, it turns out we had). The rooter is a 200 pound machine that he had to get down the steep outside cellar stairs. It is an electric powered device with rotating cutters that clean the sewer and literally cut roots. The rooting was necessarily a slow process in our case as it was hitting blockages along the way that required slow going. He also had to negotiate joints in pipes that caused the machine to hang up. In the end, he was able to root the whole 90 feet to the town sewer.
Jim indicated that he always uses his "scope" to verify the success of the rooting process, which may not be performed by other companies, without an additional charge. This is a great device that clearly shows the inside of the pipe visually on the color screen (6" x 8" maybe?) of a portable device connected to the scope cable. In our case it showed a (now) very clean pipe with the remnants of very fine roots in the first 15 feet of pipe. (These were attended to last). The scope software also displays the current distance of the scope head to the house. Using the "scope" he was also able to identify a problem with the town's sewer that was not emptying properly and told us to notify the town.
The last step was to explain how to use a chemical, periodically, to kill the cut roots and to prevent future root growth. This is simply a foaming chemical that is applied through the toilet. He gave us the first treatment which we immediately applied.
Again, I recommend Anchor Sewer and Drain Cleaning for anyone else.
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"John and his crew were awesome! Can’t recommend them enough. Their work was very beautiful, efficient and clean. Will absolutely be hiring them again for future projects"

"Did a great job fixing my leaky toilet. Nice people to work with!"

"I had the pleasant experience of having Mike repair my shower fixture. He was very polite as well as professional. He did a fantastic job and if it were not for Mike keen eye, my living room ceiling could have been damaged due to the leak he had found behind the fixture he had replaced. He is an asset to your company, don't let him slip through your hands. Thank you again Mike !!!!"

"Kevin Walls did the service. He responded quickly to my inquiry. His installation was fast and he cleaned up well afterwards. The installed water heater was of better quality than what you could buy at a Home Depot. and the overall cost with installation was much cheaper. I would use him again for any of my future plumbing needs."

"Very friendly service, professional, I love this plumbing, agency."

"Installers arrived on time and worked very hard and efficiently. Project took two days since in addition to the shower conversion they also installed a new LVP floor and a new toilet. Rafael and his assistant were top notch and left the house and work area clean even at the end of the first day. I highly recommend them if you are considering a project. They made an effort to minimize the time water was shutoff as well."

"Cole ,Kyle and Ashley were all super polite, courteous and professional. They did a phenomenal job setting up the mini split. After they left the house was cleaner than when they arrived. Nick the salesman was prompt and knowledgeable. The office staff were also very knowledgeable and helpful with all the mass save information. We had a plumbing issue at the same time they showed up and they quickly sent over plumbers to fix the problem. I highly recommend them."

"Very pleased with all employees and workmanship and customer service support. Always got a call back from company quickly. Highly recommend this company ð ."