Get matched with top septic tank pros in Ludlow, MA

"David & his team at Valley Excavating are great! We sought bids to demolish an in-ground pool and plant grass over the area. David promptly returned my initial call/text and came a few days later to assess the project. He had the relevant experience and understood quickly what we wanted done. His follow-up via emails addressed all of our many questions. As the requested start date approached, communication of updates through calls/texts worked smoothly. The work was completed efficiently and professionally, with all our expectations met or exceeded. We are pleased with the outcome and are glad to strongly recommend Valley Excavating."

"Connor was amazing, work was exceptional, excellent communication, job was plaqued with issues beyond Connors control (incorrect measurements by engineer that didn't correspond to actual site). Connors steadfast resolve to making the job correct even when it caused a loss to Connor shows his true commitment to the excavation field and also the customer. I have very pleased with Connors honesty, from the beginning of the job to the end. Look forward to more projects down the road with Fluery excavation."

"I tried calling several other companies but they didn't get back to me in a timely manner. Derrick called back within an hour and set up an appointment for the same day. Once he tested the system it was clear that the pump and tank needed to be replaced. He changed the pump that day (Monday) and said he would return at 9:30 on Wednesday to replace the tank. He arrived right on time, replaced the tank, gave me a complete explanation of what had been done and the warranties on the pump, tank, and labor. The only thing I might suggest is that he should discuss the estimated cost of the project prior to doing the work and give a more detailed breakdown on parts and labor. Overall I'm very happy with his work and have no hesitation in recommending him and his company."

"Honest, reasonable and professional. Ron is a great guy."

"They did what we had agreed on. There was just a missed communication and I admit it was my fault."

"Addendum to my last review: When the septic pump failed, we discovered how many corners were cut. Instead of a septic pump, a sump pump (for rainwater) was installed with the 1½ inch pipe joined to a 2 inch pipe to make it look like it was supposed to. There was no coupler on the pipe leading to the distribution box, necessitating cutting the pipe to get the sump pump out. No check valve. Do NOT use this guy."

"The guys were very reliable and did excellent work. They are very customer-service oriented, which we appreciated. They were knowledgeable, friendly, professional. They cleaned up everything. We were very happy with their work."