Get matched with top well and pump technicians in Hull, MA

"Good job done."

"I had the estimate for the work done which went fine, then called to book the appointment. Was required to put down $200 for the $650 projected repair cost. I did this thinking there would be no issues between then and the repair date. My wife is quite pregnant and we had to move up the repair date to get the nursery ready in time for their birth. (twins) When I called to cancel this appointment and seek a refund of the $200, I was told that the window to cancel was 3 days from the scheduling and that I was forfeit my deposit. This information is in the contract, but I did not catch it at the time. I could only imagine if this were a bigger project and something like this happened to someone else. For the cost of $200 Pioneer Basement has not only lost me as a future customer, but forced my hand in posting several poor reviews such as this one. For any future customers, pay very close attention to this and hope "life" doesn't happen to you in between. Good luck."

"I used Sila for the first time this year using their Triple Bundle Coupon (Heating, AC, and Water Heater maintenance). I would highly recommend just calling them to book your appointment (the online chat is not as helpful). But otherwise super easy to book an appointment. They gave me a call about an hour before the tech was supposed to arrive and he arrived within the expected time. I had Nick as a technician. He was extremely cordial and I appreciated how he brought shoe covers (for when he had to walk around inside my home). I also really appreciated all the information he provided after the service was completed. He gave suggestions and product information hat could help improve the performance of my systems and helped explained what those items were in a way that I (not a HVAC pro) can understand. Really glad I used them for my PM this year!"

"I was massively overcharged. I called about low water pressure. I have well water and figured it was sediment or mineral buildup. Told them that on the phone. They installed a $44.00 part form Home Depo in less than 30 min and charged $645.00! When I asked how much it was for the part and how much for labor, he refused to itemize the bill. He asked me questions about where I worked before writing the bill. He said I was paying for his truck being filled with parts. I am not paying for him to be in business. I am disputing the charges."

"Extremely responsive. My well pump died and they were at my house 30 minutes after my call to diagnose, and installed a new pump first thing the next morning. Such responsiveness gives me great peace of mind "

"Dave is design/build - heck of a lot better than hiring multiple contractors! "

"The service was perfect. I've been using the service for a long time. They were friendly, competitive, and super reasonable price. Their price was lower than other companies. He was very young, but matured."

"Excellent."

"Avoid this company at all costs. They installed my boiler but made basic mistakes that required multiple visits to fix, wasting my time and causing unnecessary stress. On top of that, they misled me into signing up for a membership over the phone without disclosing the cost—a shady and unethical business practice. If you value competence and honesty, look elsewhere."

"The entire experience, from start to finish, was a pleasure, which we were not expecting. From the time Curt came out to take a look at our issue, from the time the team was wrapping up the work, everyone was extremely professional and friendly. We always heard from Curt when he said we would hear from him, and the team on-site was a hard-working group of professionals. The quote from Real Dry was about 3k less than competitors. There were no high-pressure sales tactics, and no surprise add-ons to the quote. And the work they performed is top notch! They did a fantastic job and they will be my go-to company for any services they offer. We are very happy with the entire experience!"