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"Mr. Phalan took care of a tricky repair to an old style solid wood exterior door on a 2nd floor deck. The door was quite heavy and had several glass panels in it, too. Bob quickly rebuilt the busted hinge and had the old door working “better than new”, in about 30 minutes. Quick and clean job!"

"Installed a three panel front window. Executed well and very professional staff arrived within timeframe. Pleased with the work done and the end product. Despite some small hiccups they were taken care of same day with no delay. Team was respectful and personable to work with."

"I emailed them photos. They had to order replacement hinges, which took a while. Fixing the door was a two person job. They were very professional."

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"We really like our new windows and sliding glass door. They were very professional and did nice work. Everything looks great!"

"Michael was the ONLY one who responded to be out of 20 different companies when I had a leak from my living room window during a storm in November. Not only did he respond, he showed up in two days and I got the repair done in 3 weeks that was supposed to be at least 6 weeks. I’m so impressed and grateful at the quality of work and efficiency. Will def be asking Michael to replace all of the rest of our windows!!"

"Good Window Works, Inc. gave me an estimate that was close to the amount that I was charged. They came on time and my cracked pane of glass was repaired in a timely manner"

"We contacted the company for an estimate. They were able to schedule one for a week after the phone call. Tony came out and measured all the windows, showed me a sample of the storm windows, and wrote out the quote on the spot. Once we decided to go with Precision, we called and ordered our windows.
   We were told it would take about 2 weeks to manufacture the windows and then they can be installed at any time. It actually took about 3 weeks for the phone call letting us know the windows were ready but that didn't effect anything on our end, so no big deal. We tried to schedule the install for on a few occasions, but each time the weather won out and because of rain the installation had to be delayed.
   Finally, 1 1/2 months after our initial call to the company, we were able to book a clear day to have the work done. We did not need to be home, which was very convenient, so I arrived home to very beautiful new storm windows on the outside of the house! All of the windows are very high quality and compliment the outside of the house nicely. 
   Overall, it was a fantastic experience with a great, family owned company!"

"Universal Windows Direct of Manchester provided not only prompt, professional, and preferred service, they also provided a peace of mind for the service they provided. The owner personally visited my home and suggested several suggestions to address my concerns. Never was I pressured, pursued, or offered a product which I had not asked. Universal Windows Direct offered me the security that I knew that this was a company of integrity and honesty. So much so, that when the work was done, I was not home. Unbelievable! And, when I returned home from work on the day of my new window installation, all I could see was the view from my new window...windex'd cleaned, with no evidence that they has ever been in my house. Universal Windows Direct of Manchester treated my home- as their home, with respect and responsibility. They not only met my concerns, they under promised and very much over delivered. Would I use them again...you bet, in a flash! Thank you Universal Windows Direct of Manchester. Doug Robinson, Derry, NH 03038"

"I hired them to install the glass shower door in my bathroom and I’m really happy with the result. Communication was clear from the start, they showed up on time, and the installation was done perfectly. The team was professional, clean, and efficient. The final result looks great. Highly recommend!"