CUSTOM ASPHALT PAVING
Number of Stars | Image of Distribution | Number of Ratings |
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89% | ||
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John and his sons were great from start to finish. John arrived onsite the same I called to walk the property and provide a written quote, which came in below three others.
The team arrived at my house on the date and time we agreed upon. The work was amazing; they are very professional and do an incredible job. Instead of the old World War II battle field site I had for a driveway. I now have a nice clean professionally completed driveway. The house looks so much neater and cleaner.
Thank you John and team
The problem I had was the communication. They have a website with an email address for further contact, but the owner admitted that he doesn't do email. His written contract was not easy to understand because it used some industry (not layman) terminology, but John did take the time to explain it to me and I really appreciated that. He's just the kind of guy who is more comfortable face to face than with a computer. I preferred to pay with a credit card, but again, the technology was an issue, so I paid by check. Again, not a deal breaker -- just an inconvenience.
Again, his work is excellent and I would use him again, but I know not to contact him through his website. Like many good contractors, he is very busy and calls do not get returned until the evening, sometimes a day or two later.
They even stopped by one year later to ask if we needed it sealed. I do, but haven't got arround to having it done.
Would I recommed Custom Asphault paving? Absolutely! They weren't the lowest bid of the three I got. I picked them because they answered all my questions right. The materials they use cost slighly more but are worth it. The other only use mixed fill, not linpac and didn't have the professional paving equipment.
Because of the downward slope of the driveway towards the garage I was very concerned about how this would be addressed to prevent flooding in the garage. In addition, potential flooding at a low lying door in the house in the back also needed to be addressed. Thirdly, a drain in the backyard installed to carry away excess rain water would require proper sloping of the asphalt to ensure its effectiveness. John clearly advised me that all of my issues could be addressed.
Before agreeing to hire John I advised him that I would like to visit an actual job site to see him and his crew in action. John welcomed the idea to showcase his workmanship. He had me visit a work site that morning. I spent the day observing a driveway being installed that would be similar to mine. During the day he interrupted his work to clearly show and discuss what he was doing. The entire work process that he had discussed with me earlier in the day was complety followed. It was very obvious that he was very proud of his workmanship.
Once I received John's Certificate of Liability Insurance I hired him.
On 7/21 John and crew arrived early on a day that would go to 97 degrees. They worked hard and efficiently. The old asphalt, dirt and rocks were removed. In addition, he removed an old pile of rocks from my yard at no additional cost. The Lynn-Pac was laid and compacted and the binder coat was also laid. Based on a prior agreement with John the finish coat was going to be done at a later date because of some additional yard work that needed to be done. John and his crew really earned their money on this brutality hot day.
On 11/14 John and his crew returned and laid the finish coat. During this process he showed me how he was contouring the asphalt to ensure all of my concerns about flooding were addressed. All subsequent rainstorms confirmed what John told me -- I have not had any flooding and all the rainwater drains exactly as John said it would.
John & his crew which is primarily his 2 sons are very good to work with. They are very professional, friendly and take care to respect your property. Based on the quality of his work he has already picked up a couple of additional jobs in the neighborhood.
I would not hesitate to use them again or recommend them to someone else.
Second day: Not sure of the details, but job was completed with lovely curbing and a slight hump at the end of the driveway to keep water flow going away from house. (We have an uphill driveway). John left us with instructions of do's and do nots for the longevity of the driveway. Just and FYI. He did require a check for the entire amount at the end of the job which was cashed the same day. Not sure if he takes CC's but would ask Custom if they take them.
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