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*The Angi rating for Water Softener Service companies in Florence, MA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Florence, MA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on July 05, 2026

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Avatar for J.M. Water Solutions, LLC
J.M. Water Solutions, LLC
4.8(
17
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Florence, MA and surrounding areas

Approved

Super Service Award Winner

In business since 2024

Free estimates

Warranties offered

"My new water treatment system has been successfully installed. The communication was excellent, and the service was prompt and informed. I highly recommend this company to anyone dealing with hard water issues."
Response time3 hrs
Response rate86%
5 neighbors recently requested a quote
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Avatar for Tandem Mechanical
Tandem Mechanical
4.9(
34
)
Water Treatment & Purification System - Install or ReplaceWell Pump - Repair or Service

Serving Florence, MA and surrounding areas

Approved

In business since 2011

Free estimates

Emergency services offered

"Josh and his team were awesome. They gave me a quote quickly, came out a few days later (our job wasn't a rush), and did an awesome job. They installed our water heater and vented it outside in under 3 hours. They left our basement spotless after the install too. Very very friendly and polite as well. If I ever need any other plumbing/HVAC work I'm going to reach out."
Water Heater Installation
Tankless Water Heater
Plumbing
Response time1 day
6 neighbors recently requested a quote
Recommended by96%of homeowners
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Avatar for Bergeron Drain Pro
Bergeron Drain Pro
4.7(
80
)
Well Pump - Repair or Service

Serving Florence, MA and surrounding areas

Approved

In business since 2013

Free estimates

Customers say: True professional

"We had an old water pump in our basement that seized up and created a water emergency. When I called Bergeron Drain Pro and Well Service after 5 pm, my phone call was returned right away and Derrick came to our home to check the situation. Next day the water line had to be pulled out of the well in order to install a new submersible pump. The project was completed within one day, and we had running water by evening. Every step of the the project was thoroughly discussed with us and the work was performed expeditiously. Client service was outstanding. I highly recommend this company!"
Response time6 hrs
8 neighbors recently requested a quote
Recommended by94%of homeowners
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Avatar for Still Services
Still Services
4.6(
51
)
Water Treatment & Purification System - Install or Replace

Serving Florence, MA and surrounding areas

Approved

In business since 2010

Free estimates

Customers say: True professional

"Still Services replaced my hot water tank. These people are amazing. Exceptional customer service. Quality of the work of the highest caliber. Matt and his team went above and beyond to ensure that I experienced maximum service with a minimum of inconvenience. I will call them for future plumbing needs and have already told several people about them."
Response time7 hrs
16 neighbors recently requested a quote
Recommended by93%of homeowners
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Avatar for T.Kicza Plumbing & Heating
T.Kicza Plumbing & Heating
5.0(
8
)
Well Pump - Repair or Service

Serving Florence, MA and surrounding areas

Approved

In business since 2017

Free estimates

Offers commercial services

"Very professional will call them again should i need another plumbing job"
Response time1 day
18 neighbors recently requested a quote
Recommended by83%of homeowners
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Avatar for Aerus Electrolux
Aerus Electrolux
4.0(
30
)
Water Treatment & Purification System - Install or Replace

Serving Florence, MA and surrounding areas

Approved

In business since 2003

Free estimates

Warranties offered

"We were given a complete picture of our basement issues and we relieved that we don't immediately have to do remediation but could deal with the moisture and mold spores by purchasing a more powerful dehumidifier and unit to deal with the spores although we will have to deal with where the water is coming in during heavy rain."
Response time1 day
Response rate92%
55 neighbors recently requested a quote
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Avatar for M&M Plumbing
M&M Plumbing
5.0(
2
)
Well Pump - Repair or Service

Serving Florence, MA and surrounding areas

Approved

In business since 2000

Free estimates

Emergency services offered

"My boiler stop working come to find out it was the gas valve and it need to be clean out. I love the experience I had with the company that was very transparent and open with the task step by step"
Kitchen faucet
Kitchen faucet
1 neighbors recently requested a quote
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Water Softeners questions, answered by experts

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

A good hardness level for drinking water can vary based on personal preferences, but an ideal level is 3.5 to 7 GPG. This means your water isn’t soft or hard. However, some people prefer the “fresh” taste from the minerals in hard water, while others like the smoother, “slippery” texture of soft water.

Because it’s been through the water cycle, evaporating and becoming slightly acidic thanks to dissolved carbon dioxide in the atmosphere, rainwater tends to be naturally soft compared to groundwater, which has just been in contact with limestone. However, the natural hardness level of water always depends on where you are and other factors.

The primary difference between a water softener and a water filter lies in what they remove from the water. A water softener is designed to remove hard minerals like calcium and magnesium. In contrast, a water filter has a broader effect, removing various contaminants above a certain size, which can include bacteria and other impurities.

To decide which you need, consider your goal. If you want to eliminate hard minerals, choose a softener. If you want to remove a wide range of contaminants, a filter is the better option. Filters are also generally less expensive to install. Depending on your water supply, you may need to install both for comprehensive treatment.

A single shower consumes an average of over 17 gallons, while brushing your teeth with the water running uses up to four unnecessary gallons. Watering the lawn spreads hundreds of gallons of water across the yard each time. Limiting water usage in these areas can significantly cut down your water bill.

The Florence, MA homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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