Get matched with top egress window pros in East Dennis, MA

"While insulating, foam sprayed through cracks into our bedroom and closets, destroying some bed linens and clothing. Their truck left before the insulation spaces were full, but they closed up the roof. It doesn?t meet building code. Our roof is featured on the Muto website, but not the scratches in the protective coating meant to ensure roof longevity. The scratches were made by a crew installing the ridge boards and chimney flashing. Their most experienced roofer said this was his first time installing metal chimney flashing. We called Muto 3 months ago and Jasen sent a drone over the house and said he?d ask the manufacturer and get back to us. We?ve sent two reminders, but we have heard nothing. We should have realized their inexperience at the outset when they couldn?t provide photos of completed metal roofs. We cannot recommend them for metal roofs or insulation."

"I was initially very happy with the work and the progress being made on the two bathrooms but as time went by, the project was being neglected as, I assume other jobs took precedent and the communication became nil. The plumber was a disaster making multiple mistakes and leaving a filthy mess behind after working in the house, including leaving tools on our bed and the old toilet in the bedroom, rather than bringing it to his truck or the basement. The job kept dragging on and as it did, Mike was getting more frustrated and angry with us! He had two workmen, one of whom always smelled of alcohol and was constantly having health problems. After months of labor and bad feelings between us, I wanted the job done and the workmen gone, even though my shower does not drain. Now, every time I take a shower, I have to kick the water into the drain with my foot and soak it up with a wash cloth which takes time. It is infuriating after all the money I paid and the incredibly long time it took."

"Our home renovation went very smoothly. Mark and his crew, John, Tom and Marks wife Darlene were fantastic and so easy to work with. I can’t say enough about their professionalism and their eye for detail. Whittemore Home Improvement is a 1st class company and I highly recommend them for your home improvement project."

"Bulkhead Doors Inc. provided a reasonable estimate, were able to get to the job a few weeks sooner than expected, and did an overall great job. I would highly recommend."

"He did excellent job and he's very good."

"Dennis was excellent to work with. Very knowledgeable and easy to talk with. His crew was efficient clean and talented. These guys are a great team and really impressed me and all my neighbors as well. I would use them for any of my siding or roofing work in the future. They knocked it out of the park."

"i have copied the complaint I have filed with the BBB. When I spoke to the manager at champion on Monday he said someone would get back to me by the end of the week. Here it is late Friday and I’ve heard nothing. I left a message on Monday with a customer service rep who’s voice mail said I’d get a call back in 24 hours but have had no return call yet. Even if the company reserves the right to cancel, their our bad oh well attitude and not even trying to work out some kind of resolution for their mistakes is the most unacceptable and unprofessional part of the whole experience with them. I added a picture of my contract with them so everyone can see how straight forward it shows what I was told I was paying for. Here is the BBB complaint Company rep gave a price of $24562 on vinyl siding during an in home sales presentation. At that time I explained I was not ready to purchase due to still looking at colors but also wanted to add on doors. Rep called his manager who said doors would have to be done separately either way but gave a price in the low $20’s over the phone if I signed up for the siding today. I passed and called the rep back a day or two later to come back to show us door options so we could add them on and get a total price. Rep came back on 3-13-19. We picked out 3 doors and he gave us a total price for everything of $29599. Contract was drafted up and signed and a deposit of $8880 was given by credit card. Was told by the rep there will be someone coming out to confirm measurements and price may fluctuate slightly if he under measured but was pretty confident he was close to accurate. On 3-15 some one came out and measured for the doors and remeasureed for the siding. He called back on 3-19 stating he had to come by and recheck one more measurement but I didn’t need to be home. That is the last I heard from the company till I called on 4-08-19 as we were told 3-5 weeks. First call was left on hold for 20 minutes, second call was told they would call me right back, made third call after waiting over an hour for call back only to find out my contact had been voided because they under charged me for the project. They said the rep misquoted the whole project and I was never charged for the doors even though the contract I signed shows I was. Said there was nothing they could do and they have a right to just void the contract if the so choose. Which they did without even telling me. The manager who acknowledged giving the rep the low price the first day out refused to even honor that price saying he gave it out not knowing all the information but gave it any ways. Not only did the rep supposingly misquote the job the manager gave an even lower one in order to close the sale. Now the cost they are telling me is approximately $29000 plus another $11000 for the doors. That’s a far distance from the original $24000 for just the siding that the rep and the even lower price the manager gave from the first visit. Manager said it would be at least 4 days before anyone else above him could even get back to me about this. He wouldn’t give me anymore names of the next people in line I could call. Just kept telling me he would give my information to the right people and they would call me. Stated I would be having a lawyer look into this and finally got a name and number of some customer service rep."

"The wood pergola installed rotted after 2 years and Tom will not respond to me to work out a plan to fix it. His website says he stands behind his work, and he does not. I would not recommend him for any project."