Best sink installation pros near Concord, MA

"From consultation to finish, Jane and Brandon were very helpful and persistent on their job. Tite they installed are still looking new after 6 years."

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Jan 28, 2016: We wanted vanities for 2 bathrooms and base and upper cabinets for a kitchen expansion. We were hoping to take advantage of free design services from Kitchen Design Center of Framingham (KCOF).

The cabinets did not meet our expectations. Instead of getting bathroom vanities we received kitchen cabinets for the bathrooms, meaning the vanities were significantly deeper than normal bath vanities. We provided the cabinet designer with specs for our bath sinks but the designer neglected to check to see if the sink would fit into the cabinet that they designed. After the marble counter was already produced we found out that the sink wouldn't fit and the solution proposed by Kitchen Design Center of Framingham was to cut down the sides of the cabinet and drawer boxes significantly. This solution was unacceptable and would void our warranty. Instead we found a replacement sink which would fit the cabinet and replaced the marble counter. Kitchen Design Center of Framingham refused to take any responsibility for their design error. Reluctantly, Kitchen Design Center of Framingham agreed to split the cost of the replacement marble counter, but insisted that these sorts of design issues happen all the time - yikes! In reality, we paid $580 for "free" design services.

The kitchen cabinets installation was also disappointing. None of the cabinet doors and drawer fronts line up as they should. The installers insisted that the cabinets were installed in the best possible way and said that it isn't possible to align the doors and drawer fronts, blaming the situation on the Wood Mode cabinets. During the design process we weren't notified that this would be the case. In fact, we don't believe that Wood Mode would make cabinets which didn't allow alignment of doors and drawer fronts. In fact, the entire rest of our kitchen is Wood Mode cabinets which align very nicely.

March 16, 2016: Following our initial review, Dave Bartlett at KCOF contacted us to see what could be done to rectify the situation. He agreed to pay the remaining balance ($580) for the marble countertop that wasn't used due to the sink change. He also agreed to come to the house and look at the door and drawer alignment issues. During his visit, he identified 2 issues and arranged to have these issues addressed. As a result, the alignment on the drawer and cabinet doors is improved.

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"Jake got the install done quickly and at a great price."

"Chris was absolutely excellent. He provided friendly and professional service in a timely manner as well! He came to install a circulator pump on our boiler and will definitely be calling him again for all our future plumbing needs. 5stars all the way!"

"They were able to come quickly and were very thorough and responsive to all my requests. The house looks great now! They matched the price of another company who provided an estimate as well."

"Bill and his crew had been digging up the road a few feet from my front door for a couple of weeks in order to replace my neighbor's septic system with city sewerage. Knowing of Malden's lead-copper regulations, he offered to replace my lead water line while he was working in this area. In spite of the incorrect piping plans supplied by the city's Engineering Department, Bill was able to locate the shut-off for my service (which was buried under several layers of asphalt), do the excavation, and replace my lead pipe with copper. I hired him without getting a second estimate because I was impressed by the work he was doing for my neighbor, because a different neighbor told me his price sounded reasonable, and because the staff at the Engineering Department said that he was a "good guy" and in fact did some work for the city. I gave him a "B" rating on Price because he never mentioned/offered his 10% Senior Discount to this 75-year old lady."

"cleaned a clogged waste water pipe"

"They were the first to give us a quote and were able to come out as soon as we needed them to. Installation was smooth, and they have been good at following up to make sure the system is working. Because our radon is still slightly high, they are doing another radon test and will follow up if it comes back high yet again. We would definitely recommend them to others!"

"Eddie came exactly on time and was efficient and competent. The only problem was that under one sink he left a substantial mess that I needed to clean. In fact, he got some of the sludge from the drain into one of the drawers in the sink cabinet and I had to wash everything that was in the drawer. It would have been helpful if he had asked for some newspaper to put under the sink and suggested that we remove the drawers before he began his work. One of the drains was easy for him to clear; the other (the one we had had trouble with) was much harder, but he did get the job done."

"Damaso and staff are professionals: clean, reliable, honest. Helped with installing and maintenance and instructed on preventative care. Great company!"