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Garbage Collection questions, answered by experts

Never put glass in the garbage disposal. It can damage your disposal or eject shards of glass out of the disposal and cause injury. If you get broken glass in your garbage disposal, turn it off and cut the power from the breaker, use a tool like pliers or tongs to remove the glass, and use a wet-dry vacuum to remove the remaining glass pieces. If you can’t access the disposal safely, call a garbage disposal repair pro.

Garbage disposals can be considered bad for the environment due to their electricity usage, but good for the environment because they reduce the food waste sent to landfills. If everyone used a garbage disposal, it would tax the wastewater treatment facilities in that region, but if we had to choose one of the options, we’d say they are a net positive on the environment when used correctly. 

If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

You may be able to install a garbage disposal on your own, especially if you're handy or have some experience with plumbing. However, if you have any concerns or want to make absolutely sure that the connections are installed correctly, you may be better off hiring a local garbage disposal installer to do the job. 

While unplugging your garbage disposal and plugging it back in may help, most units have an actual reset button, a bright red switch found on the underside of your unit. If your garbage disposal needs resetting, you may notice this button sticking out about a quarter of an inch from the surface of the unit, with which it’s usually flush. Simply depress this reset button to reset the unit, and then test to ensure it’s working about 10 minutes later.

The Burlington, MA homeowners’ guide to garbage collection services

From average costs to expert advice, get all the answers you need to get your job done.