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Garbage Collection questions, answered by experts

There are many maintenance and repair issues that lead to a malfunctioning garbage disposal. Regular clogs place wear and tear on the motors, leading to an eventual shutdown. Electrical issues at the breaker, wall outlet, or disposal itself can fry the unit. The most common cause is simply a worn-down motor. These motors can only handle so much use before powering down for good. 

Most garbage disposals have a reset button that can be triggered with a tool as simple and accessible as your index finger. That said, if you need to perform a more in-depth troubleshooting step, like manually moving the arms inside the unit or rotating the impeller plate, a hex wrench is the most common tool you’ll need. Most garbage disposals come with a hex wrench.

If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

When a dishwasher discharges its wastewater, it uses a pump to quickly move a lot of water. If anything in the drain line or the garbage disposal impedes the high volume of water, it will back up into the sink through the drain or the garbage disposal. Following regular dishwasher maintenance tips like clearing clogs, keeping them cleared, and occasionally running the disposal will eliminate the problem.

On average, it takes one to four hours for a professional to install a garbage disposal. This includes removing the old unit, taking necessary measurements for positioning, removing and fitting new pipes, and installing the brand-new disposal system. If there are unforeseen issues, such as accessibility concerns, the process takes longer.

The Burlington, MA homeowners’ guide to garbage collection services

From average costs to expert advice, get all the answers you need to get your job done.