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Garbage Collection questions, answered by experts

If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

Never put glass in the garbage disposal. It can damage your disposal or eject shards of glass out of the disposal and cause injury. If you get broken glass in your garbage disposal, turn it off and cut the power from the breaker, use a tool like pliers or tongs to remove the glass, and use a wet-dry vacuum to remove the remaining glass pieces. If you can’t access the disposal safely, call a garbage disposal repair pro.

While the drain connection for a garbage disposal is nearly universal and fits standard sink drain holes of 3 1/2 to 4 inches, the size of the disposal unit itself is not. You must have enough space in the cabinet underneath your sink to accommodate the disposal's housing. A larger model may not fit in a compact cabinet or if the existing plumbing is arranged in an unusual way. Before buying a new garbage disposal, measure the available space under your sink. If you are replacing an old unit, it's often easiest to choose a new model of a similar size.

The two main negatives of garbage disposals are they are a safety hazard in homes with children, and they frequently encounter blockage issues. While they might be annoying to fix and monitor, garbage disposals can significantly lower your trash use and are a great way to dispose of organic waste. While there are negatives, the vast majority of homeowners acknowledge the positives are enough to install a disposal in their home. 

Whether it's worth repairing your garbage disposal depends on its age and the specific problem. Generally, if the unit is eight years old or younger, repair is a good option. For minor issues like a bad seal or a simple jam, a repair can be inexpensive, sometimes under $10. However, if the motor is broken (a repair that can cost $150 or more) or the unit is getting old, it's often more cost-effective to replace the entire disposal.

The Burlington, MA homeowners’ guide to garbage collection services

From average costs to expert advice, get all the answers you need to get your job done.