SGH PROPERTY MANAGEMENT

Property Management, Appliance Repair, Floor Cleaning and Waxing,

About us

SGH Property Management - Your Complete Source for Professional Management Services. Please visit our website - SGHmanagement.com to learn more. Condominium Associations: SGH specializes in personalized property management for Homeowners Associations, customizing services to meet the specific needs of our clients. Thorough project management, skilled mediation and conflict resolution, as well as transparent and comprehensive accounting, we ensure the most effective operation of all our associations. Investment Properties: Whether a single unit, a portfolio of properties, or an apartment building, SGH provides non-resident owners peace of mind. Treating all properties like our own, SGH handles tenant requests swiftly and efficiently, from crisis management to monthly rental income reporting, and everything in between. Maintenance: SGH offers trustworthy, experienced, and dependable service providers who are committed to a superior level of workmanship, who take enormous pride in their work, and who treat all properties with the utmost respect. SGH promises to get the job done right, see it through to the end, making certain our clients are completely satisfied. Cleaning: SGH offers reliable, qualified, and responsible providers who are dedicated to top-level service, take pride in their work, and who treat all properties with the highest regard. SGH is committed to ensuring complete satisfaction of our clients, assuring an optimal job. We look forward to working with you!

Business highlights

22 years of trusted experience
Women Owned & Operated
Emergency Services Offered

Services we offer

Property Management, General Maintenance, Lockout Services, Cleaning.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.962 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 62 reviews

Cookie Y.
10/2024
5.0
property management
  + -1 more
Great! Always incredible service from Wendy and her entire staff. Highly recommend!
Description of Work: Property Management
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul A.
09/2024
5.0
property management
  + -1 more
The team did an excellent job of overseeing my investment units. I was able to be hands-off and I had time to focus on other things.
Description of Work: property management
Rating CategoryRating out of 5
Yes, I recommend this pro

Holly J.
09/2024
5.0
property management
  + -1 more
SGH has been an extraordinary HOA management company. They are super responsive and extremely helpful. I am a trustee for Flatiron HOA in Somerville. Prior to SGH, we had a terrible HOA management company CharlesGate (CG). Compared to CG, SGH was such a delight and the entire HOA board feels very happy with the professionalism SGH has demonstrated. It has been pure pleasure to work with Wendy Hayman and her team who are sincere and caring.
Description of Work: Managing the Flatiron home owners association

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,280

Jaycee Y.
06/2024
5.0
property management
  + -1 more
As a condo unit owner, I couldn't be more pleased with the outstanding service provided by SGH Property Management Company. Their attention to detail and commitment to excellence are evident in every aspect of their work. From the immaculate common areas to the swift handling of maintenance requests, they truly care about our community. The management team's friendly and approachable nature makes it a pleasure to interact with them. They are always proactive in addressing potential issues and ensuring that our building runs smoothly. This level of dedication and professionalism is rare, and I am incredibly grateful for their hard work. Highly recommended!
Description of Work: repairs and ongoing maintenance, security, and upkeep of properties.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Michael L.
06/2024
5.0
property management
  + -1 more
I have been a condo owner for several years, and I can confidently say that SGH Property Management Company (our property management company) is very exceptional. Their professionalism, responsiveness, and dedication to maintaining our building are unparalleled. Every issue, no matter how small, is addressed promptly and efficiently. The management team is always courteous and goes above and beyond to ensure that our living environment is clean, safe, and enjoyable. Communication is clear and timely, making it easy to stay informed about any updates or changes. I highly recommend SGH Property Management Company to anyone looking for top-notch service and peace of mind in their home.
Description of Work: Property Management, General Maintenance, Lockout Services, Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colin W.
01/2024
1.0
property management
  + -1 more
My roommate and I moved into an SGH property in late 2022 to find a dead rodent as well as a damaged fridge and non-working Dishwasher. Sharon at SGH took months to successfully fix both of these and later when the apartment was infested with rodents, SGH took weeks to send an exterminator. I've had 6 landlords in my life and SGH, and Sharon specifically, have been the lowest quality of all of them by a large margin. If you're debating renting from SGH, I highly recommend you reconsider.
Description of Work: Needed a landlord

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Response from SGH PROPERTY MANAGEMENT
Regrettably, when managing properties with challenging tenants, SGH follows tenant lease agreements and legal guidelines to protect our Client Landlords. In this specific case, due to the tenants’ unlawful possession of a dog (which is strictly prohibited as outlined in the lease agreement); failure to adequately maintain the apartment resulting in unsanitary conditions; and the tenants’ action of placing bottle caps down the garbage disposal, we deducted funds from the security deposit. These deducted funds were used to restore the apartment to its original condition after significant damage occurred. As a Property Management company, we are hired and paid by, and in turn, work for the Landlord, not the tenant.

Deborah C.
07/2023
5.0
property management
  + -1 more
SGH provided comprehensive property management for our small HOA and property for several years. We are grateful to Wendy and her team at SGH for the support, guidance and quality of service that they have provided for us.
Description of Work: SGH provided comprehensive property management for our small HOA/property for several years. When SGH first began working with us, our HOA was dealing with financial challenges and our property was in a state of decline. SGH worked with us to build financial stability and to restore our property. We are so grateful for their support, guidance and engagement throughout this process while managing our property.
Rating CategoryRating out of 5
Yes, I recommend this pro

06/2023
5.0
Very professional, working on a tight schedule to complete everything required for the sale of my apartment.
Description of Work: prepare financial reports requited for the sale of my unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen M.
05/2023
5.0
property management
  + -1 more
We live in a small townhouse complex in Wellesley. Wendy has been our property manager for 10+ years. SGH handles our finances...issuing reports, collecting HOA fees, special assessments, etc. and refers us to their list of vetted contractors/professionals as needed. Wendy and her team are very responsive. SGH Property management exceeds our expectations!!
Description of Work: Property management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynnie S.
10/2022
5.0
property management
  + -1 more
Their services are exemplary! Highly recommend to anyone!
Description of Work: SGH manages my investment property in Boston. They handle everything for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cookie Y.
10/2022
5.0
appliance repair, property management
  + 0 more
SGH is exemplary. Dependable and easy to work with. I would recommend them to anyone.
Description of Work: Property management
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul A.
10/2022
5.0
property management
  + -1 more
SGH has managed by condos for years. They are my best vendor and very to work with.
Description of Work: Condo Management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Kim G.
10/2022
5.0
appliance repair, property management
  + 0 more
Awesome! They took care of everything!
Description of Work: Property Management for Investment Condo in Boston

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim B.
12/2021
5.0
Wendy and the team at SGH Property Management are patient, friendly, and professional. Their expertise shines through as real estate ownership and management often involve complexity. Their empathy is felt in every interaction. You will be in good hands working with SGH. I highly recommend them for their outstanding service and timely responses.
Description of Work: Legal Real Estate Management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom G.
12/2021
5.0
appliance repair, carpet cleaners, ceramic tile, drywall, electrician, handyman service, heating & air conditioning/hvac, locksmith, plumbing, window cleaning, home security systems, air duct cleaning, snow removal, woodworking, interior painters, floor cleaning, property management, apartments
  + 16 more
SGH are an excellent team and have handled both large and small matters regarding our property with care and professionalism. As in any long term business relationship there are matters that are complex and involve the interests of more than one party and that require services inside and outside the management teams expertise. MGH manages these relationships with care and skill and has not ever failed to follow thru to a mutually beneficial conclusion.
Description of Work: We needed a comprehensive property management team

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel M.
05/2021
5.0
property management
  + -1 more
Our condo association in the Back Bay has used SGH for years. Wendy and company are responsive, friendly, and professional, and kept the 100+-year-old building running well. Highly recommended!
Description of Work: Building management

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John T.
04/2021
5.0
appliance repair, property management
  + 0 more
SGH Property Management is OUTSTANDING! If you have an issue, Wendy is extremely quick to find the answer and HELP you with a solution. She is never to busy to listen and respond to you. I 1st met Wendy when she signed on to manage our condo association 14 years ago. From day one Wendy has always been professional and takes extreme pride in her work. It still continues today! We are lucky to have her and her management company working with our association!
Description of Work: Management
Rating CategoryRating out of 5
Yes, I recommend this pro

James R.
12/2020
5.0
appliance repair, fireplaces, property management
  + 1 more
Unparalleled service and professionalism.
Description of Work: Residential condominium building management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarita U.
12/2020
5.0
appliance repair, property management
  + 0 more
SGH is prompt to respond to issues and works diligently to try to rectify concerns. Covid has put a real damper on how things work but SGH has managed to work consistently and efficiently during a very trying time. Wendy, the owner, is personable and always willing to help.
Description of Work: SGH manages all associated tasks with running a condo association building
Rating CategoryRating out of 5
Yes, I recommend this pro

Russ M.
12/2020
5.0
appliance repair, property management
  + 0 more
SGH does a great job. They are professional, easy to work with and responsive. I recommend them and would hire them again.
Description of Work: Management of 15 unit Condo Building

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rupi A.
12/2020
5.0
property management
  + -1 more
So glad to have Wendy and her team at SGH manage our multi-unit condo property. They are thorough professionals with a ready network of repair and service providers. The team is highly responsive in general. However their performance in installing necessary protocols for sanitation has been even more noteworthy during the pandemic.
Description of Work: Property Management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maurice H.
12/2020
5.0
property management
  + -1 more
SGH's team have been amazing partners and are highly recommended if you're searching for a property manager in Boston.
Description of Work: Property Management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly S.
12/2020
5.0
property management
  + -1 more
I am a Trustee of a 26-unit condominium association. We hired SGH about four years ago and cannot imagine our property being managed more thoroughly or professionally. SGH's preferred vendors have been top-notch professionals that have repaired some chronic problems, including a challenging heating system and masonry that had been poorly maintained. We are so grateful to have SGH and Wendy managing our property!!
Description of Work: Property Management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen P.
12/2020
5.0
property management
  + -1 more
We made the very wise choice to switch to SGH Property Management in 2013 and have been delighted with our decision ever since. Wendy and the SGH group are knowledgeable, responsive, professional, realistic, honest, and extremely hard working. We are continually appreciative and grateful that their standards correspond to ours—so when we discuss a contractor or plan for a project we know that we will be happy with the result SGH helps us to achieve. Wendy has connected us with excellent tradespeople—a mason, a tree pruning service, and the SGH principal handyman were particularly welcome additions to our community—and she has also been able and willing to coordinate with a cleaning service and an electrician we were already using. With Wendy's help and advice we have recently undertaken a couple of huge and long overdue maintenance/rebuilding projects, including negotiation of very favorable loans to allow us to accomplish what was urgently needed in a timely fashion. All in all, we feel Wendy and the SGH team are as eager for our condominium to work well as we are, which is a very nice feeling to have.
Description of Work: Management of an eleven-unit condominium, including several significant maintenance projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily H.
12/2020
5.0
property management
  + -1 more
Throughout this challenging year, SGH has continued to serve faithfully and excellently as our property management company by taking care of our weekly and seasonal needs (trash, pest control, fall clean-up, etc.). In the past, SGH has also managed several large projects for us (porch replacement, new fire alarm system, new roof, repaving of lot) at no additional fee. Whenever there is an unprecedent emergency, such as a plumbing leak, SGH responds promptly and efficiently to handle it, and when a new project is required, such as small masonry work or new wallpapering, SGH has quickly provided vendor contact information to handle. They are an excellent, friendly, and dedicated group, and have served us well the past several years.
Description of Work: Property Management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

715 Boylston St, Boston, MA 02116

http://SGHmanagement.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Property Management,
Appliance Repair,
Floor Cleaning and Waxing,
Handyman Services,
Apartments,
Interior Painting,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Snow Removal,
Heating and Air Conditioning,
Drywall,
Ceramic Tile

FAQ

SGH PROPERTY MANAGEMENT is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

SGH PROPERTY MANAGEMENT accepts the following forms of payment: Check
Yes, SGH PROPERTY MANAGEMENT offers free project estimates.
No, SGH PROPERTY MANAGEMENT does not offer eco-friendly accreditations.
No, SGH PROPERTY MANAGEMENT does not offer a senior discount.
Yes, SGH PROPERTY MANAGEMENT offers emergency services.
No, SGH PROPERTY MANAGEMENT does not offer warranties.
SGH PROPERTY MANAGEMENT offers the following services: Property Management, General Maintenance, Lockout Services, Cleaning.

Contact information

715 Boylston St, Boston, MA 02116

http://SGHmanagement.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed