Get matched with top french drain pros in Berlin, MA

"Mr. Solivan was on time, he communicates well. As requested he removed my garbage disposal and connected the drains. That didn't resolve a slow draining problem. He had time to take care of that as well. Everything about his work was fine. The charge was reasonable. I am totally satisfied and would use him again."

"Very friendly and kind and timely. I had a kitchen sink that would not drain and a faucet that kept dripping in my kitchen sink they were able to clear the drain so my sink would drain and on top of that they fix the dripping faucet. The best part is there was not a trace of any kind of work being done as they cleaned up behind themselves perfectly. I would highly recommend them"

"I had what turned out to be a clogged pipe going from the house to our septic tank at midnight. I hired another plumbing contractor to come and fix it overnight, as Rooter-Man's 24x7 operator didn't pass on the message. The first contractor started to drain the water from the entire system via a trickle into a 5 gallon bucket at $255/hour. After 2 hours, I sent him home and continued to drain the system for another 3-4 hours on my own, with the expectation that he would return in the morning to continue. I received a call early in the morning from Chris at Rooter-Man. I asked him about the approach that the first contractor had taken, and he suggested that draining the system wasn't necessary. He indicated that the proper approach under the circumstances was to first open the septic tank, to insure that the levels were proper, to prohibit backflow into the home, and pump it out if necessary (it was not). Once open, cleaning the drain by snaking from the outside, through the septic tank, would provide the solution without draining the system. After careful consideration, I called the first contractor back and asked him not to come, and called back Chris and had him complete the job. He was very conscientious, calling when he was on his way, to insure that I was expecting him. I walked him through everything and he was able to complete the job in roughly 1 hour, including cleaning up for the first contractor. He was courteous and friendly, clearly had a command of the issue and executed like an experienced professional. His price was less than what I had prepared for. The fact that I was unable to contact him overnight is my only criticism, and why my overall rating is 4.5, rather than 5. When I asked him this, he resolved to find and correct the issue with the answering service operator. He also indicated that when deciding who to contract with, for a problem such as mine, to try to use a "drain professional", rather than a plumber, as the approach taken may vary (as I found out). FWIW, I initially called Roto-Rooter, who offers 24x7 service, and they also did not call me back until the next morning, despite promises to the contrary. I would recommend Chris & Rooter-Man without any reservations."

"I did everything I can to clear the blockage in my kitchen sink drain but it is totally blocked. I called Milltown Plumbing in the morning and they expected to send someone over later the day or the next day depends on how quick they can finish other works. They keep me updated when they can send someone over on the same day. Pedro came and fixed the blockage in no time with no mess. He is professional, kind and considerate. I'd rate their service 6 stars if it exists."

"Great job! Drain pipe too old (66 yr) and clogged to be cleared. Replaced old iron with new line. Completed in a day! Would recommend and would call back if needed again. Dee M"

"The tub and bathroom sink were both clogged for several days, starting as a slow drain to complete back up. I contacted drain brains in within 20 minutes Andrew replied and came to our house before he went to a larger job that would take several hours. He diagnosed and fixed the clog very quickly. He is extremely professional, kind, easy to talk to and knows what he's doing. Extremely grateful and highly recommend! A+++ all around!"

"Have used Seamus and his team for multiple issues from clearing a clogged drain to a bathroom renovation in my 100+ year old house. He is thoughtful on coming up with solutions for more complex problems. Have been happy with the results every time. Highly recommend."

"These guys only do clogged drains and they do it well. They came the next day and fixed my drain. Highly recommended. A+"

"Wow! Unbelievable! If we ever have a water problem again, Pioneer will be the only waterproofing company that we call. We were getting some water in our basement which has a stack-stone foundation and radiant floor heating. We interviewed three companies and were particularly concerned about a solution that would stop the water without compromising the radiant tubes that were in the floor. Initially, Pioneer recommended a baseboard system that would run along the outside of the wall. Upon inspection, Mike Oliveira discussed a traditional drain to sump pump solution. We reiterated our concern about puncturing a tube in the floor and Mike assured us that he and his team would hand chisel potential problem areas to avoid the tubing. Moreover, this solution would save us roughly $2K and give us a lifetime guarantee vs. a 25 year guarantee on the baseboard system. The team showed up on time, cleared a 50' span of concrete by Noon, uncovered two sections of radiant tubing without puncturing the line, installed the moisture barrier, sump pump and new concrete by 4 p.m. They had to drill through a hefty header board to connect the pump line to an existing drainage line that carries water away from home and that was completed by 5:30 p.m. Mike came back in a week and we tested the fix using free-flow from our sprinkler system -- it worked perfectly. Subsequently we've had some consistent spring rain and absolutely no water in the basement. The team (including sales, service, billing, installation) was professional, courteous and available when we had questions. They saved us money, fixed our problem and provided a lifetime guarantee. We're both ecstatic and amazed!"

Jeff Bernard Plumbing Heating and Drain Cleaning Inc. is the premier professional plumbing company offering residential and commercial services to our clients in all of Massachusetts.We are known to pay exquisite attention to detail while making your satisfaction our number one priority. Please call us today to schedule your appointment with Massachusetts true professionals at work for you!