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Depending on the severity of the freeze and the method used, thawing frozen underground pipes can take anywhere from 30 minutes to several hours. Applying heat directly to the pipe using heat tape, infrared lamps, or hot water jetting can speed up the process. However, patience and careful monitoring are key to avoiding pipe damage.

Prior to excavation, you should prepare the dig site and call 311 before you sign anything.

To get your site ready for excavation, you should move anything in the area that isn’t affixed to the land. You can save money on the excavation by removing hardscaping, including walkways, decks, concrete patios, and paver patios.

Before you carry out any digging, you should call 311 to confirm that there are no utility lines running through your excavation site. Skipping this step could lead to severe injury and property damage if your excavator hits a water, sewage, or gas line.

In most areas, you will need a permit for excavation work, even for projects that only involve grading or yard leveling. Permit requirements depend on your local government and the scope of the project, but they are especially common for significant digging or work that could affect utilities or public property. These permits help protect the local topography and prevent drainage issues. An experienced excavation company will typically know whether permits are needed and can often handle the process of pulling and closing them for you. You can also verify permit requirements by contacting your local building department and describing your project.

Yes, trenchers can go through gravel. Gravel is made up of smaller, softer rocks that certain trenchers are able to cut through. Just be sure to use a rock wheel trencher or chain trencher, both of which are made to cut through rocky landscapes and gravel pathways without dulling the teeth or chain.