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"This is my second time using Phillip and his team for some routine maintenance on my house. Phillip is extremely knowledgeable and makes sure that all jobs are done to his standards. His team works hard, and all the guys are friendly. They show up on time, and while not always on site, Phillip is in constant communication regarding the plans for the day and any issues or delays that come up. They had no issue adding on a couple small tasks that weren’t included in my original request. I also find all of the services to be very reasonably priced, especially for the quality work that they do. Will definitely use them again!"

"The renovation went as smoothly as possible for such a large project. If there was any issue, it was addressed immediately. Ashley, Perry and Luis are all extremely friendly and a pleasure to work with. I am about to start my second renovation with them."

"They were professional but also really nice to be around. They were on time and on the money. I love my home and would recommend Reyes Remodeling for all your home needs. Thank you!"

"Came out quickly, gave a reasonable quote. The crew was very professional easy to deal with.. they were able to match the sheet rock you can’t even tell a repair was made. Highly recommend.."

"Unprofessional, I asked twice if the items left at my property will be picked up, I have not heard back, and do not believe they are coming. "

"# Vendor Review: Santacruz Construction **Review Date:** January 16, 2025 ## Executive Summary Santacruz Construction has demonstrated exceptional performance across two significant residential projects: a Trex deck installation and a complete window replacement. The company has consistently delivered high-quality work while maintaining competitive pricing and excellent customer service. ## Project Details ### Project 1: Trex Deck Installation **Scope of Work:** - Complete backyard clearing and preparation - Installation of raised Trex deck - Site cleanup and restoration **Performance Highlights:** - Completed complex installation within one week despite challenging conditions - Successfully navigated difficult access (120-foot narrow pathway) - Provided structural reinforcement for deck stability - Maintained excellent site management and cleanup - Demonstrated professional coordination with neighboring construction projects - Effectively managed unexpected municipal interference (sidewalk construction) **Notable Strengths:** - Excellent project management in challenging conditions - Professional conflict resolution with concurrent construction projects - Strong attention to site cleanliness and neighbor relations ### Project 2: Window Replacement **Scope of Work:** - Complete replacement of multiple windows - Repair of rotted window sills - Full window painting - Additional door painting (value-added service) **Performance Highlights:** - Comprehensive window system rehabilitation - High-quality carpentry work on damaged sills - Professional painting finish - Provided additional services (door painting) at no extra cost - Maintained competitive pricing ## Key Strengths 1. **Project Management** - Efficient timeline management - Excellent problem-solving capabilities - Strong coordination with external stakeholders 2. **Quality of Work** - Comprehensive approach to construction needs - Attention to structural integrity - High-quality finishing work 3. **Customer Service** - Responsive to additional requests - Professional and diplomatic communication - Strong commitment to customer satisfaction 4. **Value** - Competitive pricing - Willingness to provide additional services - No hidden costs or unexpected charges ## Overall Assessment Santacruz Construction, under the leadership of owner Pete, has proven to be an exceptional contractor. The company consistently delivers high-quality work while maintaining professional standards and reasonable pricing. Their ability to handle complex situations, manage multiple stakeholders, and provide additional value makes them a highly recommended vendor for residential construction projects. **Recommendation:** Highly recommended for future projects. Consider for preferred vendor status. **Rating:** ★★★★★ (5/5)"

"He was great. Very professional."