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    Verified countertop and backsplash services reviews

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Avatar for Thermal Shield Windows & Sunrooms, LLC

Thermal Shield Windows & Sunrooms, LLC

4.60(
10
)
Approved Pro

Thermal Shield Windows & Sunrooms, LLC

4.60(
10
)
Approved Pro
Customers say: Quick response
2002 years of experience
Free onsite estimate

34+ Years experience in the field. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

" We met Thermal Shield at the WSAZ Home & Garden Show in March 2025 about enclosing our porch. An estimate and contract was done on April 10, 2025. That contract stated that the project would be completed in 20 weeks. That date would have been August 30, 2025. The work has not started and no materials have been delivered. I paid a deposit of $11,000 (eleven thousand dollars). After several weeks of hearing nothing, I contacted the company and the owner. The response was text messages. I finally contacted the owner and stated that the work order had expired weeks ago and with no contact from them and no start on our project, I wanted a refund of the $11,000 deposit. I informed him that I would allow 30 days for the refund and if it was not received by November 1, 2025 that I would proceed with other action. There has been no communication. We have not received the refund. Gary Patton Huntington, WV "

Gary P on November 2025

34+ Years experience in the field. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

" We met Thermal Shield at the WSAZ Home & Garden Show in March 2025 about enclosing our porch. An estimate and contract was done on April 10, 2025. That contract stated that the project would be completed in 20 weeks. That date would have been August 30, 2025. The work has not started and no materials have been delivered. I paid a deposit of $11,000 (eleven thousand dollars). After several weeks of hearing nothing, I contacted the company and the owner. The response was text messages. I finally contacted the owner and stated that the work order had expired weeks ago and with no contact from them and no start on our project, I wanted a refund of the $11,000 deposit. I informed him that I would allow 30 days for the refund and if it was not received by November 1, 2025 that I would proceed with other action. There has been no communication. We have not received the refund. Gary Patton Huntington, WV "

Gary P on November 2025


Avatar for Complete Structural Installation

Complete Structural Installation

4.34(
127
)
Approved Pro

Complete Structural Installation

4.34(
127
)
Approved Pro
Customers say: Quality work
2001 years of experience
Free onsite estimate

Complete Structural Installations, A Fasflow, dealer has been in business since 1978. We have over 40 years experience. Our specialty is foundation and waterproofing repair and installation. Our founder, Ed Jernigan, started doing business in 1978 and we have installed over 44,000 jobs owned and operated by Mr. Jernigan. Mr. Jernigan also has several dealers throughout the Unites States. Our local company is owned and operated by the employees, which makes each of us dedicated to providing you our very best. Our future depends upon our customers. No one can match our products and services. We offer a full range of products, unlike our competitors who are either a franchise or dealers who are restricted to only their products lines. This allows us to customize a solution to meet your needs.

"My name is Wesley, and I am a military Veteran. I recently utilized my VA Home Loan Benefits to purchase a brand new home for me and my son. Typically, one would not anticipate having any foundation defects or waterproofing issues when purchasing a brand new home. However, this was not the case with us. We had major issues with our basement, every time that it rained. I decided to reach out to CSI for assistance. They came out to my home in Somerset, KY and thoroughly inspected my basement. After assessing what the problem was, they quoted me an exceptionally reasonable price, and within one week; my problem was solved. I am completely satisfied with the quality of service that I received from CSI, and I would recommend this company to anyone in Kentucky who is having issues with the their home's foundation or issues with any type of leaks in your basement. CSI can be reached at (888) 857-0007, or at [email protected]. P.S. Tell'em dat "Big Wes" sent'chu. OORAH!!"

Wesley M on September 2024

Complete Structural Installations, A Fasflow, dealer has been in business since 1978. We have over 40 years experience. Our specialty is foundation and waterproofing repair and installation. Our founder, Ed Jernigan, started doing business in 1978 and we have installed over 44,000 jobs owned and operated by Mr. Jernigan. Mr. Jernigan also has several dealers throughout the Unites States. Our local company is owned and operated by the employees, which makes each of us dedicated to providing you our very best. Our future depends upon our customers. No one can match our products and services. We offer a full range of products, unlike our competitors who are either a franchise or dealers who are restricted to only their products lines. This allows us to customize a solution to meet your needs.

"My name is Wesley, and I am a military Veteran. I recently utilized my VA Home Loan Benefits to purchase a brand new home for me and my son. Typically, one would not anticipate having any foundation defects or waterproofing issues when purchasing a brand new home. However, this was not the case with us. We had major issues with our basement, every time that it rained. I decided to reach out to CSI for assistance. They came out to my home in Somerset, KY and thoroughly inspected my basement. After assessing what the problem was, they quoted me an exceptionally reasonable price, and within one week; my problem was solved. I am completely satisfied with the quality of service that I received from CSI, and I would recommend this company to anyone in Kentucky who is having issues with the their home's foundation or issues with any type of leaks in your basement. CSI can be reached at (888) 857-0007, or at [email protected]. P.S. Tell'em dat "Big Wes" sent'chu. OORAH!!"

Wesley M on September 2024


Avatar for SCREENS OF KENTUCKY, LLC

SCREENS OF KENTUCKY, LLC

4.94(
18
)

SCREENS OF KENTUCKY, LLC

4.94(
18
)
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Screens of Kentucky is the Authorized Phantom Screen Distributor and an Authorized Sunesta Awnings and Shelters dealer for Kentucky and Southern Indiana. Screens of Kentucky is committed to providing you with the ultimate in retractable solutions and is dedicated to complete customer satisfaction. All personnel have been trained by certified Manufacturer Representatives, ensuring quality workmanship, professionalism, and courteous service. Please call for your personal consultation !!

"Love them and very glad we did it!"

Lisa Lynn K on November 2019

Screens of Kentucky is the Authorized Phantom Screen Distributor and an Authorized Sunesta Awnings and Shelters dealer for Kentucky and Southern Indiana. Screens of Kentucky is committed to providing you with the ultimate in retractable solutions and is dedicated to complete customer satisfaction. All personnel have been trained by certified Manufacturer Representatives, ensuring quality workmanship, professionalism, and courteous service. Please call for your personal consultation !!

"Love them and very glad we did it!"

Lisa Lynn K on November 2019


Avatar for Counter Culture Plus

Counter Culture Plus

4.74(
46
)

Counter Culture Plus

4.74(
46
)
Customers say: Quality work
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Counter Culture Plus is Lexington's most personal surface contractor. We have every award in Central Kentucky, including multiple Super Service Awards here, as well as the highest rating on Google, Houzz, Facebook and seemingly everywhere in our area for consistently and comprehensively delivering a superior experience. In 2018, after over a decade of service to the company, GJ Gerard purchased Counter Culture and his wife Jena, joined the already amazing team, including the legendary Leslie Marcum. Since then, the already impressive name of Counter Culture has slowly and steadily become the brand to revere. We have a very hard system to compete with when excellence is expected. To start, you have to have the ability to do great work. Most of our competition is focused on one thing: VOLUME. And that's not how you perform at your highest level, nor how you thank a customer for their business. We have an inherent dedication to your happiness here that fuels our decisions, our focus, and our commitment to our responsibility to excel for you. So many of the big and little things are obsessed over by Leslie, Cory, and GJ that its very unlikely that you don't walk away feeling entirely cared for and special, because you are. This is all not to say that we are perfect, because that's not true. But perfect is all we ever shoot for. That is absolutely true. We look forward to the opportunity to show you what a decade of doing right feels like. We are extremely helpful on many levels, and have a list of experts in every trade to call on for any of your needs to be met. Be well!

"I am beyond impressed with the work and customer service provided by Counter Culture! They truly went above and beyond to ensure that we had a exceptional experience. We visited quite a few different granite/quartz showrooms in Lexington and found that Counter Culture had the best selection for white quartz and was reasonably priced. What really made our experience so great was that after the counters had been installed, that evening we realized we needed our dishwasher bracketed to the counters. We texted GJ (the President of Counter Culture) and he came out at 7:00pm that same night. We were not expecting him to drop everything and come out that night and were blown away by the level of care and customer service he provided. While the counters and workmanship is beautiful, I think our experience speaks volumes to the overall experience and attention you will receive as a customer here!"

Rebecca D on September 2020

Counter Culture Plus is Lexington's most personal surface contractor. We have every award in Central Kentucky, including multiple Super Service Awards here, as well as the highest rating on Google, Houzz, Facebook and seemingly everywhere in our area for consistently and comprehensively delivering a superior experience. In 2018, after over a decade of service to the company, GJ Gerard purchased Counter Culture and his wife Jena, joined the already amazing team, including the legendary Leslie Marcum. Since then, the already impressive name of Counter Culture has slowly and steadily become the brand to revere. We have a very hard system to compete with when excellence is expected. To start, you have to have the ability to do great work. Most of our competition is focused on one thing: VOLUME. And that's not how you perform at your highest level, nor how you thank a customer for their business. We have an inherent dedication to your happiness here that fuels our decisions, our focus, and our commitment to our responsibility to excel for you. So many of the big and little things are obsessed over by Leslie, Cory, and GJ that its very unlikely that you don't walk away feeling entirely cared for and special, because you are. This is all not to say that we are perfect, because that's not true. But perfect is all we ever shoot for. That is absolutely true. We look forward to the opportunity to show you what a decade of doing right feels like. We are extremely helpful on many levels, and have a list of experts in every trade to call on for any of your needs to be met. Be well!

"I am beyond impressed with the work and customer service provided by Counter Culture! They truly went above and beyond to ensure that we had a exceptional experience. We visited quite a few different granite/quartz showrooms in Lexington and found that Counter Culture had the best selection for white quartz and was reasonably priced. What really made our experience so great was that after the counters had been installed, that evening we realized we needed our dishwasher bracketed to the counters. We texted GJ (the President of Counter Culture) and he came out at 7:00pm that same night. We were not expecting him to drop everything and come out that night and were blown away by the level of care and customer service he provided. While the counters and workmanship is beautiful, I think our experience speaks volumes to the overall experience and attention you will receive as a customer here!"

Rebecca D on September 2020


Avatar for Authentic Stone Creations

Authentic Stone Creations

4.76(
25
)

Authentic Stone Creations

4.76(
25
)
Customers say: True professional
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

Authentic Stone Creations specializes in all aspects of brick, block, concrete, and stone masonry construction. Each project is considered and constructed with precision and professionalism from initial design to the last finishing detail. Whether you are in need of a new masonry structure, repair, or remodel, we welcome the opportunity to earn your trust in our business. Thank you for considering us for your next masonry project.

"It's beautiful. We have a patio, firepit and retaining wall. They were awesome to work with and would recommend to all. They really treat people the way they would treat family. Don't be surprised if you ask them to bid a project, with other contractors bidding as well, and Authentic Stone is the only one to reply. That's your first sign. Don't be surprised if you receive other bids and AS comes in the lowest. That should be your final sign. No subs, they do the work themselves, great communication and job was done in 5 days. We look forward to having them back for more jobs."

GARY A on July 2018

Authentic Stone Creations specializes in all aspects of brick, block, concrete, and stone masonry construction. Each project is considered and constructed with precision and professionalism from initial design to the last finishing detail. Whether you are in need of a new masonry structure, repair, or remodel, we welcome the opportunity to earn your trust in our business. Thank you for considering us for your next masonry project.

"It's beautiful. We have a patio, firepit and retaining wall. They were awesome to work with and would recommend to all. They really treat people the way they would treat family. Don't be surprised if you ask them to bid a project, with other contractors bidding as well, and Authentic Stone is the only one to reply. That's your first sign. Don't be surprised if you receive other bids and AS comes in the lowest. That should be your final sign. No subs, they do the work themselves, great communication and job was done in 5 days. We look forward to having them back for more jobs."

GARY A on July 2018


Brazilian Direct

5.00(
33
)

Brazilian Direct

5.00(
33
)
Customers say: True professional
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

WE do NOT do installation! Mill Direct - National Wholesaler Distributor Hardwood Flooring & Decking. 17 years ago, we started with a simple goal: to offer the finest exotic Brazilian hardwood floors available, online. We are an innovative flooring company that offers honest, knowledge-based, outstanding personalized service delivered with integrity and respect.We believe an informed customer is a happy customer. Our team of specialists, with over 45+ years of combined experience, is here to help you make the best decision for you and your project. We offer only the highest quality of hardwood products for the best available price, and no seconds or odd lots, allowing you to buy with confidence. We offer total value of the highest quality product coupled with outstanding service based on integrity providing assistance and support before, during, and long after the sale. We warranty our products and stand behind them. We work directly with the largest and best mills globally, giving us unmatched access to the highest quality and volume of flooring stock while other companies may be limited. We care about our customers and our community while minimizing any negative impact on the environment. Experience You Can Trust Brazilian Direct Ltd. Exceeding Customers Expectations Nationally for 12 years. Mill Direct - Premium Exotic Hardwood Flooring, Lumber and Decking. ------------------------Best BBB in the Industry after 1years! Better Business Bureau - Brazilian Direct Ltd. Accredited BBB with A+ after 10 years. (QUALITY Matters) Since registering our business with BBB 12 years ago (Brazilian Direct Ltd. has been BBB accredited since 8/19/2004) Brazilian Direct Ltd. has an A+ rating with BBB. ----------- http://www.bbb.org/washington-dc-eastern-pa/business-reviews/manufacturers-and-producers/brazilian-direct-ltd-in-quakertown-pa-75001117

WE do NOT do installation! Mill Direct - National Wholesaler Distributor Hardwood Flooring & Decking. 17 years ago, we started with a simple goal: to offer the finest exotic Brazilian hardwood floors available, online. We are an innovative flooring company that offers honest, knowledge-based, outstanding personalized service delivered with integrity and respect.We believe an informed customer is a happy customer. Our team of specialists, with over 45+ years of combined experience, is here to help you make the best decision for you and your project. We offer only the highest quality of hardwood products for the best available price, and no seconds or odd lots, allowing you to buy with confidence. We offer total value of the highest quality product coupled with outstanding service based on integrity providing assistance and support before, during, and long after the sale. We warranty our products and stand behind them. We work directly with the largest and best mills globally, giving us unmatched access to the highest quality and volume of flooring stock while other companies may be limited. We care about our customers and our community while minimizing any negative impact on the environment. Experience You Can Trust Brazilian Direct Ltd. Exceeding Customers Expectations Nationally for 12 years. Mill Direct - Premium Exotic Hardwood Flooring, Lumber and Decking. ------------------------Best BBB in the Industry after 1years! Better Business Bureau - Brazilian Direct Ltd. Accredited BBB with A+ after 10 years. (QUALITY Matters) Since registering our business with BBB 12 years ago (Brazilian Direct Ltd. has been BBB accredited since 8/19/2004) Brazilian Direct Ltd. has an A+ rating with BBB. ----------- http://www.bbb.org/washington-dc-eastern-pa/business-reviews/manufacturers-and-producers/brazilian-direct-ltd-in-quakertown-pa-75001117


Avatar for Champion Windows and Home Exteriors of Lexington

Champion Windows and Home Exteriors of Lexington

4.30(
67
)

Champion Windows and Home Exteriors of Lexington

4.30(
67
)
Customers say: Quality work
1953 years of experience

There’s never been a better time to transform you home with Champion of Lexington! Think of us as a one-stop shop for everything you need to beautify your home’s exterior: windows, sunrooms, siding, roofing and doors. Only Champion offers the superior energy efficiency of Comfort 365 Windows, industry-leading limited lifetime guarantee, and award winning products made in the USA. For over 60 years, Champion has been manufacturing and installing quality windows, doors and sunrooms while creating a seamless experience for our customers. More than 9 out of 10 customers recommend Champion. Not only do Champion products enhance your curb appeal, but can also lower your energy bills, improve the comfort level of your home and reward you with a high return on your investment. Experience the difference Champion products can make for your home today! ENERGY STAR®, NSA, AAMA, Installation Experts, VSI, BBB, NFRC

"Champion worked to give us what we need, within our budget. Mark Watkins, our sales rep, gave us good options, listened to concerns, and took time to understand what is most important to our family. We are looking forward to the installation. We will definitely call Champion for window projects in the future!"

laura m on August 2024

There’s never been a better time to transform you home with Champion of Lexington! Think of us as a one-stop shop for everything you need to beautify your home’s exterior: windows, sunrooms, siding, roofing and doors. Only Champion offers the superior energy efficiency of Comfort 365 Windows, industry-leading limited lifetime guarantee, and award winning products made in the USA. For over 60 years, Champion has been manufacturing and installing quality windows, doors and sunrooms while creating a seamless experience for our customers. More than 9 out of 10 customers recommend Champion. Not only do Champion products enhance your curb appeal, but can also lower your energy bills, improve the comfort level of your home and reward you with a high return on your investment. Experience the difference Champion products can make for your home today! ENERGY STAR®, NSA, AAMA, Installation Experts, VSI, BBB, NFRC

"Champion worked to give us what we need, within our budget. Mark Watkins, our sales rep, gave us good options, listened to concerns, and took time to understand what is most important to our family. We are looking forward to the installation. We will definitely call Champion for window projects in the future!"

laura m on August 2024


"It was very good. They were very professional. They answered our problem and tell me what was wrong. They did pretty well and knew what they were doing. The price was very reasonable. The work was good. They were very knowledgeable on what they did."

Rick W on January 2021

We strive to be the best in the business call today for ur free quotes on anything you need done. Roofing siding new construction remodeling decks buildings concrete drywall painting flooring

"It was very good. They were very professional. They answered our problem and tell me what was wrong. They did pretty well and knew what they were doing. The price was very reasonable. The work was good. They were very knowledgeable on what they did."

Rick W on January 2021


"John answered all my questions and helped with the planning. I was picky. The crew that showed up was professional and polite. They even happily agreed to some last minute changes and patiently helped me find the best angle to place the entrance. I would hire them again."

Ginny H on April 2025

Family owned.

"John answered all my questions and helped with the planning. I was picky. The crew that showed up was professional and polite. They even happily agreed to some last minute changes and patiently helped me find the best angle to place the entrance. I would hire them again."

Ginny H on April 2025


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Countertops and Backsplashes questions, answered by experts

Concrete countertops should be sealed every one to three years, depending on the type of sealer used and the level of use your countertops get. For instance, hardworking kitchens will need yearly sealing. Sealing is important because it protects the surface from stains, moisture, and daily wear. Monitoring the countertop for signs of wear can help determine the ideal sealing schedule for your countertop.

There are many benefits of granite countertops, but it’s not unusual for them to have seams—especially if you’re working with small slabs joined together. Seams are common on larger islands where the installer needs to use more than one granite slab to cover the surface. Luckily, because seams are normal in granite countertops, pros know how to hide them properly, so you’d never know they were there.

The easiest way to calculate a countertop's square footage is to divide your countertop into squares and rectangles, then multiply the length and the width of each piece in inches before adding them together and dividing by 144.

There are many countertop options to consider instead of granite. Other natural stones include marble and quartz, or you could consider laminate countertops that mimic the look of granite for less. When choosing an alternative to granite, keep the durability and the cost of installing countertops in mind.

Most countertops come with a standard eased edge design as part of their fabrication cost, so that edge style will not cost extra on top of the countertop fee. Eased edges are simple, elegant, and have a classic look. Square edges are also inexpensive to add to most types of countertop material, and they look good with most contemporary home styles. If you redo your kitchen cabinets or kitchen style, they are likely to fit the new style, so you will not need to change countertops or have the edges recut, which can save remodeling costs in the future.

The Staffordsville, KY homeowners’ guide to countertop and backsplash services

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