Best basement waterproofing pros near Radcliff, KY

"They fixed the leak and put in a sump pump and water trench. The basement leaked 2 more times afterwards, but they returned to correct it right away. We were responsible all 3 times to repair the drywall and wood landing at the bottom of the stairs,so I called saying that I should not have to keep fixing those thing over and over. The CEO of the company called back and came out to the house himself to inspect. He had his people come out to the house again to do more that he felt would fix the problem for good, as well fixing the drywall and landing at no cost. It was a frustrating experience, but this company and it's CEO stood by thier work and made it right. I would use them again."

"Erie Homes completed a basement waterproofing for us on 11/20/23. We were impressed and pleased by the professionalism and communication at every phase of the project. Brandon expertly explained the Erie Homes waterproofing system, sump pumps, materials, and warranty and provided us with a quote and pricing details. Having being burned by projects in the past, we came back with a long list of questions and conditions. Brandon answered every single one, made sure that we were completely satisfied with the terms, and added our notes to the contract. Project manager Gage and the team that came to our home was quick and professional. They periodically filled us in on the progress and communicated any changes or concerns. When the project was completed, they walked us through and made sure we were happy with the work before leaving. Since finishing, we have had several rainy weeks and a completely dry basement. Based on the product, work, and customer service, we will be highly recommending Erie Homes to anyone needing basement or waterproofing work."

"The end result was not a Retaining Wall, as this implies. I hired KCS to install 4 Wing Walls with Headwalls. They did a great job, as the pictures will reflect. If you’re wondering why I have Four Stars instead of Five, it’s only because there’s always room for improvement. In this case, the improvement should focus on Front Office Communication. The crew was scheduled to start on a Monday. So I took the day off to be here. Mid-morning on that Monday, they still had not shown. I had to call the office to find out that they would be here on Tuesday because a previous job took longer than expected. I’m OK with that, EXCEPT I had to lose a vacation day because the office did not call me. I had to call them. AGAIN, the Team did a fantastic job and I FULLY RECOMMEND THEM. However, the office could get better and be more proactive at communicating schedule changes."

"They begin repairs within 2 weeks. Can't even get a doctor appointment that soon."

"Jordan and DK were professional and courteous. Excellent work done by them on my garage."

"Great work, and excellent customer service. Everyone was polite. I had a driveway levelled, and a crawlspace encapsulation. Very satisfied with both jobs. Highly recommended."

"I have scheduled to come back out and do some more work."

USS has worked with over 30,000 satisfied customers to help restore the integrity of their homes, including realtors, property management companies, home inspectors, and HOAs. \n \nWe pride ourselves on top notch foundation repair and waterproofing products and quality workmanship, doing our job with excellence and backing it with our transferable warranties. We are problem solvers, seeking out the source of the problem and implementing a foundation or waterproofing repair that will last. We hold honesty and integrity in high regard, not only in the work we do but also the people we employ. \n \nWe Guarantee Our Best in Keeping Homes Dry & Stable!

Dylan is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

"The job was not as neat as others I have seen. The wall panels were cut uneven and I had to scrap and wipe dried concrete off them. A drain they put in the floor to reroute the furnace humidifier drainage tube did not drain and water kept backing up on the floor. They did not put the panels in an area in the back corner and it leaked there. The owner in the office was very difficult to deal with when I called about the problem. She tried to say it was my fault because I didn't specify I wanted that area done. I asked to have the basement waterproofed and thought that would include everything that needed to be done. One good thing is they gave me a break on the price for the additional work."