For 50 years, Paul Davis Restoration of Louisville KY has solved Louisville‘s disaster restoration and remodeling needs. From flooding to fires and frozen pipes, Paul Davis has responded with 24-hour emergency service to restore calm in the most chaotic of events. We are here to serve you in every capacity, providing excellent customer service and a quality end product. We continually strive to maintain a synergy of excellence and experience that is second to none. Passion for quality drives everything we do.
Business highlights
43 years of trusted experience
Emergency Services Offered
Services we offer
Reconstruction, remodeling, structural drying, smoke, water & mold.
I had a flood in my home on XMAS Eve, two hours after our moving company left, a faucet in our master bathroom failed. Paul Davis was out within three hours and began mitigating the water damage. Because of them I was able to save the walls in my kitchen and the ceiling. They are helping me restore the cabinetry back to original condition and install a new floor in the basement. They are always responsive and very polite and courteous. Jeanette has been with us every step of the way and would always give us a heads up when she needed to come by, very sweet lady, and very good at what she does and extremely hard worker, felt like she was here 7 days a week checking on the house and adjusting dehumidifiers and fans to get maximum results. Can't recommend enough!
Description of Work: Water mitigation
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Me A.
03/2017
5.0
Perfect! Everyone was soooo nice. They took care of everything! Made this nightmare go away!
Description of Work: Fix my mess!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cherie B.
03/2017
4.0
roofing
 + -1 more
They arrived on time and were very professional during the inspection.
Description of Work: An inspection of my roof and basement. Received estimate in a prompt manner.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Joe M.
03/2017
5.0
Great, client was happy, which makes me happy!!!
Description of Work: Handling clients needs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Claudia H.
07/2016
5.0
I was on vacation when I received a call late at night from my downstairs neighbor telling me water was coming down into her unit. I had moved out of state and my Louisville Condo was vacant and for sale. A kind neighbor immediately turned the water off and stabilized the situation. Unfortunately the damage was already done, due to a frozen pipe in the kitchen wall that had burst. I had heard good remarks about Paul Davis Restoration (PDR) and immediately called my insurance company. They escalated my claim and approved PDR for immediate action. I made the call to PDR and was connected to an agent. He asked first if he needed to go right away. I told him since it was late and all was secured for the night, I didn't think that would be necessary. He said he would be there first thing in the morning. I gave him the garage code and he was there as promised. Unfortunately more water had trickled in overnight. He assured me that they would take care of everything as he could tell I was frantic. They began working right away and he kept me up to date on everything that was going on. He even texted me photos to calm my anxiety. In my absence he met and dealt with the insurance adjuster. He emailed the work authorization and other necessary paperwork and went out of his way to keep things simple for me. The work was completed within 3 weeks, even with a delay of dry wall delivery due to a fresh snowfall. I had secured a contract on my unit just a week or so before this water damage occurred. PDR even took care of dealing with the real estate agents and providing flooring samples for the new buyer to choose from. They just went over and above the service I was expecting. I can't say enough good things about them. The above was my cost after my insurance deductible.
Description of Work: Removed the damaged drywall and capped the leak. Pulled out the major appliances and pulled up the damaged flooring. Began drying process. Pulled out all the kitchen cabinets. Drywall work and returned cabinets back to their original position. Completed flooring and new baseboard trim. They also cleaned a bit of water stain on the edge of the new carpet I had previously had installed. Looked like a new kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,390
Scott K.
07/2016
4.0
Really well, very professional, only problem I have is we took the 1 coat of paint from walls and had it rolled into painting our great room because it has 20ft walls. They did an excellent job, but they did not put the 1 coat of paint on the base molding. We had a couple of issues that we addressed with the project manager and he was very excellent to deal with. He had a family emergency and I totally understand but he never got back to us and I am assuming that he is considering the job completed. I did text him once and asked him about some caulk I gave him to complete the job and all he did was tell me the color of it. The finishing of the job is really minor but it was a lot of money that our insurance and that we paid out of our pockets. I would use them again but I will be a little of vigilant on making sure the job is complete!
Description of Work: Insurance work from water damage, hardwood oak floors were damaged, plus had matching floors laid by them in bedroom. Because of sanding and amount of sanding it required a coat of paint on walls and coat on base molding.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dean S.
07/2016
5.0
Very well.
Description of Work: Roof leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
David P.
05/2016
5.0
home remodeling
 + -1 more
unknown
Description of Work: Restored flood and fire damage in two small properties. Everything was on budget competitive and well done
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Marty H.
01/2016
5.0
home remodeling
 + -1 more
Got right to the problem informed of what they where doing. had a great price, it was half the price of another plumbing company. The man I worked with Dale was very pleasant and would tell you anything you needed to know. The only problem was, initially the workers didn't cover the area very well and residue came off on to my furniture. They sent a cleaning a crew who was excellent. I now use her as my cleaning lady.
Description of Work: Completely ripped out the shower, put in a new pan, a water barrier, and put in the tile. He reconstructed the entire shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Eleanor or Alton L.
10/2014
4.0
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
janet D.
05/2014
1.0
drywall, remodeling
 + 0 more
The were hired to clean the basement. They ripped out the drywall and left a big fan. I had to hire someone to help me clean and mop out the basement. I would not hire them to clean my doghouse.
Description of Work: Our insurance company hired them to clean up a backed-up in our sewer system in our basement.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Dena A.
03/2014
1.0
drywall, remodeling, interior painters
 + 1 more
I needed repairs done because, of the water damage. I had a terrible experience with him. He claimed that I wanted to wait two weeks. It has been two and a half months and my bathroom is still torn apart. I told him that I wanted things in writing for my adjuster and he did not do that. When I decided to go with him, he wanted half upfront for the job. He could not give me a date. I would not use him again.
Description of Work: Paul Davis Restoration & Remodeling fixed a leak behind my toilet.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,400
Pamela B.
10/2013
2.0
replacement windows
 + -1 more
They replaced 4 basement windows. It took forever to finally complete the job. 3 of them worked fine. The 4th one leaked when it rained. Ruined a lot of stuff in the basement. They came out twice and said it was repaired. It wasn't. A third visit was scheduled and they just didn't show up and didn't call. Very unprofessional and shoddy service.
Description of Work: Replaced 4 basement windows
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,700
Linda A.
09/2013
5.0
remodeling
 + -1 more
They did everything we asked. They are a good company. They will fix anything you don't like. I enjoyed working with them.
Description of Work: A tree fell on our home and he did the remodeling of home.
Paul Davis started immediately after we experienced a bad house fire. They did an outstanding job on framing, electrical, and drywall. After that, it was, and still is a complete nightmare. I was told my house would be painted in a week to ten days. SIX WEEKS later, the job was still not finished, and what was completed, was extremely poor craftsmanship. During this time, I would periodically check the house, and find trash thrown everywhere, and even tobacco spit all over the floor on several occasions. The contractors that they use do not treat the work environment like it is someones home. We have been back in our house for three months, and are still finding defects in the paint.
Description of Work: Provided restoration services after a house fire.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$100,000
Darlene S.
04/2013
5.0
They were very knowledgeable. They showed up right away and really took care of the problem. We didn't have any problems after they did the cleanup.
Description of Work: We used Paul Davis Restoration & Remodeling because we had a hot water heater burst. They did water cleanup. It was mostly a carpeted area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Stephanie J.
06/2012
1.0
drywall, remodeling
 + 0 more
Words can't describe the stress they caused in my life.
Description of Work: The only service i would recommend Paul Davis for is to remove your belongings and clean them after damage. We had a fire at our house in September of 2011. Paul Davis was recommended by our insurance company to handle everything. We trusted we were in good hands and we were very very wrong. Our "project manager" knew very little about construction and was just outright rude to the requests we had for OUR home. She hired painters to do our drywall work and you can see pictures of the first go around at below link. http://img4.sellersourcebook.com/users/113099/drywall.jpg No one should have to have drywall REDONE from a reputable company like Paul Davis. Yet that is the situation we found ourselves in. Wasting time and money. We immediately fired Paul Davis thinking our nightmare would be over once we hired a competent general contractor. I was very wrong. Other work they did began failing within months. They were unresponsive until I filed with the BBB and then FINALLY settled with us at a fraction of the damage caused. Please please please avoid Paul Davis at all costs for remodeling. Not only are they unprofessional, hire very inexperienced and cheap subcontractors to line their pockets with insurance dollars, but they also do not make the safety of your home and family their top priority. Their initial emergency response team and removal and cleaning of belongings was top notch, but anything beyond that was very poor quality.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$30,000
Thomas P.
12/2011
3.0
I had a refrigerator ice machine line break overnight (early morning) and woke up to two very wet rooms- kitchen and living room. Called Paul Davis thru a referral, and their response was great. About an hour or two later, the crew came out and started the water extraction process (house was on a slab) and kitchen floor tear-out. They worked extremely fast, almost too fast I thought. Took pictures, wrote notes and measured everything. Very complete documenting. They set up the fans and left- I even helped tear out and remove the kitchen flooring. The job wasn't huge- but the bill was. I guess when you are billing insurance, you can get anything you want. For what I recall being around 1 hour to 1.5 hours, the bill was insane. I couldn't really even understand the billing breakdown (when they finally mailed me an invoice) but did figure they bill for everything they possibly can. Great responsiveness but really felt ripped off on the bill. They "get you" when it comes to an emergency situation- must be a good business to be in.
Description of Work: Water extraction, laminate kitchen floor removed, drying equipment set up
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$1,320
Jo B.
11/2010
5.0
roofing
 + -1 more
Excellent. Helped with insurance claim adjuster!
Description of Work: Removed and replaced roof
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Nicholas G.
07/2010
5.0
roofing
 + -1 more
They did a great job. They made a great presentation on the options we had, in terms of the types of roofs we could use. They gave us comparable examples of people who had had similar roofs put on nearby. We could actually drive out and see the different roofs. Their clean-up was great. I was concerned with nails, and we did find just a few, after the gutters were rained out.
Description of Work: They removed the old roof and replaced it. They also did repairs to the plywood and disposed of everything for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
ROSELLYN H.
07/2010
5.0
drywall, remodeling, interior painters
 + 1 more
They are punctual and they are not finished yet but they have done a very good job so far. They are very courteous, polite and thorough.
Description of Work: They are remodeling a basement. They are doing the flooring, drywall and painting. They are on schedule and being very responsive to my requests for scheduling.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
paul C.
10/2009
5.0
drywall, roofing, interior painters
 + 1 more
I noticed a spot in the bedroom ceiling. The company responded quickly, did an initial inspection, and protected the open spot in the roof. Paul Davis assigned an estimator and supervisor to the job. Both were responsive to phone calls and resolved issues to my satisfaction. The actual work on the roof was done in one day, with minimal follow-up the next day. Interior work was also completed in one day. The results were monitored. Additional ceiling painting was required. This was done on a Saturday morning the following week. About a week later, it was noted that the chimney flashing needing further sealing. This was taken care of promptly. Final invoice issues were resolved promptly and satisfactorily. We were very pleased with the professional execution of this job.
Description of Work: 1) Roof replacement; shingles, vent caps, etc. 2) Repair ceiling damage in master bedroom (small) 3) Re-paint ceiling and walls in master bedroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Shane E.
12/2008
5.0
Because of them we were able to get everything repaired.
Description of Work: We had a slider door installed on the back of our house to the deck. Last year water had gotten in and buckled our hardwood floors.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
07/2006
5.0
roofing
 + -1 more
I WAS SO AMAZED BECAUSE IT WAS DONE IN ONE DAY. THEY SENT TEN GUYS OUT AND THEY MADE SURE I WAS COMPLETELY HAPPY WITH IT. THEY WERE PROFESSIONAL AND ALSO FRIENDLY. THEY WERE AWESOME. THEY GAVE ME NOT ONLY THEIR OFFICE PHONE BUT THE GUY GAVE ME HIS CELL NUMBER JUST IN CASE. THEY WERE GREAT, JUST EXCELLENT.
Description of Work: A STORM TOOK OFF PART OF THE ROOF. THEY REPLACED THE ENTIRE ROOF. THEY RIPPED OFF WHAT WAS LEFT OF THE ROOF AND THEY HAD IT COMPLETELY DONE IN ONE DAY. IT WAS AMAZING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
06/2006
4.0
EVERYTHING WENT WELL. THEY CAME OUT WHEN WE ASKED THEM TO. THEIR RESPONSIVENESS WAS QUICK. THE PRICE WAS KIND OF HIGH I THOUGHT. THEY WERE VERY THOROUGH. THEIR EQUIPMENT AND THINGS SEEMED A LITTLE BIT LESS THAN WHAT I WOULD HAVE EXPECTED IT TO BE.
Description of Work: THEY CAME AND BROUGHT THE DRIERS TO DRY UP THE CARPET AND THE FLOORING. THEY RIPPED UP SOME VINYL FLOORING AND DEHUMIDIFIED.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Drywall,
Roofing,
General Remodeling,
Interior Painting,
Kitchen and Bath Remodeling,
Windows,
Unfinished Carpentry,
Mold Testing & Remediation,
Water & Smoke Damage
FAQ
Paul Davis Restoration of Louisville KY is currently rated 4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Paul Davis Restoration of Louisville KY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Paul Davis Restoration of Louisville KY offers free project estimates.
Yes, Paul Davis Restoration of Louisville KY offers eco-friendly accreditations.
No, Paul Davis Restoration of Louisville KY does not offer a senior discount.
Yes, Paul Davis Restoration of Louisville KY offers emergency services.
Yes, Paul Davis Restoration of Louisville KY offers warranties.
Paul Davis Restoration of Louisville KY offers the following services: Reconstruction, remodeling, structural drying, smoke, water & mold.