Best basement waterproofing pros near Glendale, KY

"Erie Homes completed a basement waterproofing for us on 11/20/23. We were impressed and pleased by the professionalism and communication at every phase of the project. Brandon expertly explained the Erie Homes waterproofing system, sump pumps, materials, and warranty and provided us with a quote and pricing details. Having being burned by projects in the past, we came back with a long list of questions and conditions. Brandon answered every single one, made sure that we were completely satisfied with the terms, and added our notes to the contract. Project manager Gage and the team that came to our home was quick and professional. They periodically filled us in on the progress and communicated any changes or concerns. When the project was completed, they walked us through and made sure we were happy with the work before leaving. Since finishing, we have had several rainy weeks and a completely dry basement. Based on the product, work, and customer service, we will be highly recommending Erie Homes to anyone needing basement or waterproofing work."

"They over charged me. Was done wrong the first time, had to redo but put another customer on front of me before they finished me. (2 day wait) . Left fruit peeling in the yard first day. I picked them up. Second team was very professional. Did everything in half the time. Very polite."

"They begin repairs within 2 weeks. Can't even get a doctor appointment that soon."

"The crew (Lewis White, Chris Jones, Harold Harris, and Derel Davis) where absolute professionals. They had to endure quite unpleasant conditions to get the job done. They were courteous and expedient in the process and they ensured that they cleaned up all messes before they left. We so appreciate their work ethic."

"We thought that we had foundation problems causing leaks showing on our sheetrock in the basement. When TFS arrived to access the problem they were unable to find the problem without tearing out the sheetrock.. we decided to address faulty downspouts first in case that was the cause of the problem. TFS did a very good job with this project."

"They had the work scheduled within a week. It was a ground water issue. We installed a collector box, dug up the damaged clay pipe, installed a section of PVC and backfilled. We were pleased with how soon they were able to start and the ability to be flexible when the problem was somewhat different from what we originally thought. I would use them again."

USS has worked with over 30,000 satisfied customers to help restore the integrity of their homes, including realtors, property management companies, home inspectors, and HOAs. \n \nWe pride ourselves on top notch foundation repair and waterproofing products and quality workmanship, doing our job with excellence and backing it with our transferable warranties. We are problem solvers, seeking out the source of the problem and implementing a foundation or waterproofing repair that will last. We hold honesty and integrity in high regard, not only in the work we do but also the people we employ. \n \nWe Guarantee Our Best in Keeping Homes Dry & Stable!

Dylan is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

Garner Solutions is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

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Basement Wizard employees were on time and very friendly. Since these employees were not involved in the original inspection and job estimate I showed them the two areas that needed to be repaired and described the problem.  I also pointed out how important it would be to control the dust which I knew would be created during the repair.  I was assured that the area would be enclosed and air cleaners would be used to control the dust.  Upon completion of the repair I was shocked to find that my entire basement was filled with a dust cloud.  Everything in the basement was covered in a layer of fine powder.  I contacted the original estimator (employee) who offered to have the crew return and clean my basement.  I told him that I had no confidence that they would perform an adequate job and I would perform the cleanup myself.  A couple of weeks later after a heavy rain event one of the "repaired" cracks leaked just as it did before the repair.  A second crew (which included a foreman) was dispatched to preform a second repair attempt.  The second crew did a much more professional job and their repair appears to have stopped the leak so far.  My disappointment with Basement Wizard is not with the fact that it took two attempts to complete the repair.  My issue is that I was assured by the original estimator and the repair crew that they would control the dirt and dust during the repair process.  They failed in this promise and I spend many hours cleaning up after them. 

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