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Verified Reviews for Water Softener Service pros in Orchard Grass, KY

*The Angi rating for Water Softener Service companies in Orchard Grass, KY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Orchard Grass, KY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on October 04, 2025

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
•Approved Pro

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
•Approved Pro
Customers say: Super punctual
956 local quotes requested
43 years of experience

Full service plumbing, HVAC and electrical contractor specializing in kitchen and bathroom remodeling. All work is performed by our trained and highly experienced technicians - not subcontractors. All Tom Drexler employees are background checked and drug tested for your protection. We are a member of the National Kitchen and Bath Association. We service residential homes, apartments/condos, restaurants and rental properties. Additional Contact - Tom Drexler. Additional Email - [email protected].

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Full service plumbing, HVAC and electrical contractor specializing in kitchen and bathroom remodeling. All work is performed by our trained and highly experienced technicians - not subcontractors. All Tom Drexler employees are background checked and drug tested for your protection. We are a member of the National Kitchen and Bath Association. We service residential homes, apartments/condos, restaurants and rental properties. Additional Contact - Tom Drexler. Additional Email - [email protected].

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Avatar for Greenwell Plumbing Heating & Air

Greenwell Plumbing Heating & Air

1840 Scott Rd
4.50(
100
)
•Approved Pro

Greenwell Plumbing Heating & Air

1840 Scott Rd
4.50(
100
)
•Approved Pro
Customers say: Super punctual
264 local quotes requested
31 years of experience

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025

Infinity Design & Construction Group INC

11605 Shelbyville Rd. Louisville Ky
No reviews yet

Infinity Design & Construction Group INC

11605 Shelbyville Rd. Louisville Ky
No reviews yet
12 years of experience

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

1-Tom-Plumber - Louisville

121 S. New Albany St.
5.00(
2
)

1-Tom-Plumber - Louisville

121 S. New Albany St.
5.00(
2
)
Customers say: Quick response
3 years of experience

We're the Plumber Louisville Trusts! The professionals at 1-Tom-Plumber Louisville understands that when you have an emergency plumbing or drain problem, you need help fast. It could be any time of day or night, even a holiday. That's why our team only includes experienced, certified, and customer focused plumbers, drain specialists, and excavators. We are trusted by Louisville area residents and businesses because we back our work and serve your plumbing needs, not ours.

"Excellent. First time to use the company and they did a great job from the 1st call till the end of the job."

Carrie L on October 2023

We're the Plumber Louisville Trusts! The professionals at 1-Tom-Plumber Louisville understands that when you have an emergency plumbing or drain problem, you need help fast. It could be any time of day or night, even a holiday. That's why our team only includes experienced, certified, and customer focused plumbers, drain specialists, and excavators. We are trusted by Louisville area residents and businesses because we back our work and serve your plumbing needs, not ours.

"Excellent. First time to use the company and they did a great job from the 1st call till the end of the job."

Carrie L on October 2023

Tri-State Water, Power & Air

1936 S LYNHURST DR
4.25(
8
)

Tri-State Water, Power & Air

1936 S LYNHURST DR
4.25(
8
)
Customers say: Quality work
150 local quotes requested

We are the experts in the field of Whole Home Generator Sales and Installation, with over 20 years of experience in the game. We provide turn-key installation by licensed professionals - 24 hour emergency service - Remote Monitoring - Long term maintenance and service by factory trained technicians.We expect customer service excellence and aim to go above and beyond on every call. With 9 locations across 8 states, Tri-State is always ready to serve you.

"very good would call again"

Wayne W on June 2024

We are the experts in the field of Whole Home Generator Sales and Installation, with over 20 years of experience in the game. We provide turn-key installation by licensed professionals - 24 hour emergency service - Remote Monitoring - Long term maintenance and service by factory trained technicians.We expect customer service excellence and aim to go above and beyond on every call. With 9 locations across 8 states, Tri-State is always ready to serve you.

"very good would call again"

Wayne W on June 2024

Leaf Home Water Solutions

400 Lazelle Rd
5.00(
1
)

Leaf Home Water Solutions

400 Lazelle Rd
5.00(
1
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

The team of professionals at Leaf Home Water Solutions takes great pride in knowing that families are provided with the cleanest, crispest, and heathiest water possible. As the leader in home water filtration, all installations are tailored to specific water needs. Custom solutions may include enhanced impact on hair and skin, energy savings on bills, increased appliance longevity, and elimination of hard water contaminants like calcium and magnesium, while also combatting taste and odor issues by filtering out chlorine and other organic compounds. With state-of-the-art water testing materials, dedication to White Glove installation and service, best-in-class products, and the support of the nation's largest home solutions company, homeowners can feel confident in trusting Leaf Home Water Solutions. We look forward to earning your business, call our team of experts today for a free home water test!

"Basement utility room"

William N on October 2022

The team of professionals at Leaf Home Water Solutions takes great pride in knowing that families are provided with the cleanest, crispest, and heathiest water possible. As the leader in home water filtration, all installations are tailored to specific water needs. Custom solutions may include enhanced impact on hair and skin, energy savings on bills, increased appliance longevity, and elimination of hard water contaminants like calcium and magnesium, while also combatting taste and odor issues by filtering out chlorine and other organic compounds. With state-of-the-art water testing materials, dedication to White Glove installation and service, best-in-class products, and the support of the nation's largest home solutions company, homeowners can feel confident in trusting Leaf Home Water Solutions. We look forward to earning your business, call our team of experts today for a free home water test!

"Basement utility room"

William N on October 2022

Ky Water & Air Inc.

386 Waller Ave
4.08(
13
)

Ky Water & Air Inc.

386 Waller Ave
4.08(
13
)
Customers say: Quick response
10 years of experience

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

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Water Softeners questions, answered by experts

It’s sometimes possible to install a water softener yourself, but it’s usually better to hire a water softener professional to get the job done. Water softeners involve plumbing and electrical work, which usually require permits and a certified expert to sign off on the work. Not only is it dangerous to work with these utility lines, but it’s also not legal in many areas. Plus, improper installation or system sizing might not fix your hard water issue and could lead to an increased risk of leaks, fires, and other property damage. 

The best way to fix hard water in a shower is by installing a water softener system. This is the only way to truly ensure that hard water doesn't enter your shower—or any part of your home beyond the water softener. Most other methods are temporary fixes. While you can choose a shower filter, these filters aren’t as effective and may not remove many contaminants that cause limescale and hard water stains.

Hard water stains can be a headache because they will reoccur as long as hard water flows through. Thankfully, hard water stains are not permanent. With the right tools and an appropriate cleaning routine, you can prevent hard water stains from ever building up. However, you might feel like you are stuck in a constant cleaning cycle. In that case, you may consider hiring a contractor to perform routine cleaning.

No, hard water isn’t dangerous. The added calcium in hard water can contribute to good bone health. However, it can also cause dry skin and hair. If you have dry skin or hair, consider using a water-softening system to help minimize the minerals in your water. Plus, these systems can also add some sodium to your diet. 

Most experts agree there’s not much difference health-wise between hard water versus soft water. That said, hard water is more likely to cause skin dryness and issues that go along with it, like an itchy or flaky scalp. Hard water can also decrease the life span of your household appliances and make it more difficult for soap to do its job.

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The Orchard Grass, KY homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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