Get matched with top basement remodelers in Lancaster, KY

"We used DDR for renovating our basement. Jon, our project manager, was very knowledgeable and courteous when it came to communicating and managing the project. We are happy with the work they have done and any issues we've had have been minor and they were quick to address and fix. If you're thinking about a renovation project for your home, give DDR a call!"

"DDR did an excellent job finishing our basement. From the initial design to the final inspection, the whole process was smooth and professional. Our project manager, Kyle, was fantastic—he kept us informed at every stage and was quick to answer any questions we had. A big thanks as well to Ulysses and his crew for their great work. We’re extremely happy with the results!"

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"My name is Wesley, and I am a military Veteran. I recently utilized my VA Home Loan Benefits to purchase a brand new home for me and my son. Typically, one would not anticipate having any foundation defects or waterproofing issues when purchasing a brand new home. However, this was not the case with us. We had major issues with our basement, every time that it rained. I decided to reach out to CSI for assistance. They came out to my home in Somerset, KY and thoroughly inspected my basement. After assessing what the problem was, they quoted me an exceptionally reasonable price, and within one week; my problem was solved. I am completely satisfied with the quality of service that I received from CSI, and I would recommend this company to anyone in Kentucky who is having issues with the their home's foundation or issues with any type of leaks in your basement. CSI can be reached at (888) 857-0007, or at [email protected]. P.S. Tell'em dat "Big Wes" sent'chu. OORAH!!"

"These guys did a great job. They were prompt and kept me up to date on what was happening. Very professional and respectful. Will for sure hire again if I need another project done."

"Arthur did an excellent job on my kitchen. He exceeded my expectations. He is definitely a professional, does quality work and pays attention to detail. I am so pleased with this project. I will definitely use him for other upcoming projects. He is very responsive. He arrives on time each day until the project is finished. He also is very organized and cleans up amazingly after he works.. I should also mention the cost was very reasonable. I had two other quotes and he beat them by a substantial amount. "

"They have not been able to start the work as their schedule is full. They will start work Sept 10. We also had to wait for our loan approval. Terry has been in constant communication with us and will be here next week to help us finalize all our materials and complete the 3 d design elements."

"Hired them to pour a concrete pad. Pad was poured 2 months ago, & the quote included removing the forms as well as putting the dirt back around the pad. I've been told repeatedly that they would come back & finish, still haven't come back after 2 months. Texts & phone calls are ignored."

"i would use no other company; Excellent work, fair, fast , on time & professional work !!"

"I am beyond impressed with the work and customer service provided by Counter Culture! They truly went above and beyond to ensure that we had a exceptional experience. We visited quite a few different granite/quartz showrooms in Lexington and found that Counter Culture had the best selection for white quartz and was reasonably priced. What really made our experience so great was that after the counters had been installed, that evening we realized we needed our dishwasher bracketed to the counters. We texted GJ (the President of Counter Culture) and he came out at 7:00pm that same night. We were not expecting him to drop everything and come out that night and were blown away by the level of care and customer service he provided. While the counters and workmanship is beautiful, I think our experience speaks volumes to the overall experience and attention you will receive as a customer here!"