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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

4.21(
468
)
Approved Pro
Customers say: Super punctual
908 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Infinity Design & Construction Group INC

Infinity Design & Construction Group INC

No reviews yet

Infinity Design & Construction Group INC

No reviews yet
12 years of experience

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established





Gott Plumbing

4.56(
9
)

Gott Plumbing

4.56(
9
)
Customers say: Quality work
22 years of experience

we are ky's fastest growing plumbing service company, with our highly trained techs our knowledge exceeds our competion in many ways. we give you up front pricing so that you will always know what the job will cost before we start. not only do we fix the job you need done but we also will check the rest of your plumbing while we are there at no extra charge. we are open 24/7 and charge no over time for any reason. we have GOTT all of you plumbing problems covered. and if we can't fix it you don't pay.

"I am so sad to hear that Gott has merged with Hiller. They did a great job."

Thomas M on May 2018

we are ky's fastest growing plumbing service company, with our highly trained techs our knowledge exceeds our competion in many ways. we give you up front pricing so that you will always know what the job will cost before we start. not only do we fix the job you need done but we also will check the rest of your plumbing while we are there at no extra charge. we are open 24/7 and charge no over time for any reason. we have GOTT all of you plumbing problems covered. and if we can't fix it you don't pay.

"I am so sad to hear that Gott has merged with Hiller. They did a great job."

Thomas M on May 2018


Avatar for Mr Rooter Plumbing of Bowling Green

Mr Rooter Plumbing of Bowling Green

4.50(
4
)

Mr Rooter Plumbing of Bowling Green

4.50(
4
)
Customers say: Quick response
15 years of experience

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today. Additional DBAs - Mr Rooter Corp, Mr Rooter of Bowling Green.

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today. Additional DBAs - Mr Rooter Corp, Mr Rooter of Bowling Green.


Avatar for Shane Elmore Plumbing Inc

Shane Elmore Plumbing Inc

4.50(
8
)

Shane Elmore Plumbing Inc

4.50(
8
)
Customers say: True professional
20 years of experience

Shane Elmore Plumbing was founded in April, 2005, by Darren Shane Elmore. Shane started his company with a truck, an apprentice, and some tools. Originally starting in Smith's Grove, Kentucky, they also serviced Bowling Green, Kentucky and the surrounding areas. Shane grew up working for the plumbing division of his father's HVAC company, doing mostly commercial work. The company eventually grew to 7 vehicles on the road, with the main focus being new construction. Shane Elmore Plumbing has always been about family, with Shane's wife, (Melanie), son (Nathan) and daughter-in-law (Faith), all working for the company. The company has grown to include a service division, with Shane Elmore managing new construction and Chris Works managing the service department. The original shop in Smith's Grove is still used, and a new service office in the heart of Bowling Green has recently opened in an effort to obtain more exposure and ease of service to the customer. Shane Elmore Plumbing has 17 trucks; 10 trucks in the new construction division, and 7 trucks in the service division. The company is showing more growth everyday, and constantly looking to add to the team. Shane Elmore Plumbing relies on the faith of the community for their excellent reputation, and has been voted "Best of Bowling Green" for 2 consecutive years. Shane Elmore Plumbing constantly attempts to keep a family atmosphere, while at the same time trying to instill, and keep, a specific culture of taking care of loyal customers as well as their valued team. With the impressive growth Shane Elmore Plumbing has created, the sky truly is the limit for the entire team.

"Technician was polite, courteous, efficient and performed the tasks excellently. I signed the forms on his tablet that he requested. I printed out the invoices the next day and the charges did not match the work that was performed which of course makes you feel like they are throwing in stuff that shouldn’t be on the bill. The manager agreed that I was billed for the wrong items but still believed $596 was a fair price. Expansion tanks cost $39. After hours charge was $99. He was at my house a total of probably two hours at the most So another $200 for labor maybe. That all totals $339. Why $596? There’s no excuse for it. I requested an updated bill with the proper items to be billed. I was told I would get one but did not."

Lenora M on October 2022

Shane Elmore Plumbing was founded in April, 2005, by Darren Shane Elmore. Shane started his company with a truck, an apprentice, and some tools. Originally starting in Smith's Grove, Kentucky, they also serviced Bowling Green, Kentucky and the surrounding areas. Shane grew up working for the plumbing division of his father's HVAC company, doing mostly commercial work. The company eventually grew to 7 vehicles on the road, with the main focus being new construction. Shane Elmore Plumbing has always been about family, with Shane's wife, (Melanie), son (Nathan) and daughter-in-law (Faith), all working for the company. The company has grown to include a service division, with Shane Elmore managing new construction and Chris Works managing the service department. The original shop in Smith's Grove is still used, and a new service office in the heart of Bowling Green has recently opened in an effort to obtain more exposure and ease of service to the customer. Shane Elmore Plumbing has 17 trucks; 10 trucks in the new construction division, and 7 trucks in the service division. The company is showing more growth everyday, and constantly looking to add to the team. Shane Elmore Plumbing relies on the faith of the community for their excellent reputation, and has been voted "Best of Bowling Green" for 2 consecutive years. Shane Elmore Plumbing constantly attempts to keep a family atmosphere, while at the same time trying to instill, and keep, a specific culture of taking care of loyal customers as well as their valued team. With the impressive growth Shane Elmore Plumbing has created, the sky truly is the limit for the entire team.

"Technician was polite, courteous, efficient and performed the tasks excellently. I signed the forms on his tablet that he requested. I printed out the invoices the next day and the charges did not match the work that was performed which of course makes you feel like they are throwing in stuff that shouldn’t be on the bill. The manager agreed that I was billed for the wrong items but still believed $596 was a fair price. Expansion tanks cost $39. After hours charge was $99. He was at my house a total of probably two hours at the most So another $200 for labor maybe. That all totals $339. Why $596? There’s no excuse for it. I requested an updated bill with the proper items to be billed. I was told I would get one but did not."

Lenora M on October 2022



Fibra

4.75(
8
)

Fibra

4.75(
8
)
Customers say: Quick response
40 years of experience

Fibra believes in the very best service on every job. You can trust Fibra's experience, education, reputation, systems and 100% money back guarantee. Clean it today, Protect for tomorrow.

Fibra believes in the very best service on every job. You can trust Fibra's experience, education, reputation, systems and 100% money back guarantee. Clean it today, Protect for tomorrow.

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Sewer Cleaning questions, answered by experts

Homeowners insurance usually doesn’t cover sewer backups because it’s typically an avoidable problem with proper maintenance. The only exception would be if the backup is occurring because of local flooding and only if your city uses a combined drainage system for stormwater and sewage. If that’s the case, your policy should cover any resulting damage.

It might be possible to dissolve hair caught in a drain, but it’s usually not a good way to go about clearing the clog. Some sources mention that baking soda and vinegar can do the trick, but this won’t actually dissolve the hair. The hydrochloric acid in drain cleaners can dissolve the hair over time, but it will much more quickly destroy your plumbing pipes and leave you with bigger issues. The best way to remove hair is to do it manually with a drain snake or to have a plumber use an auger to pull clogs out.

Some experts estimate that descaling your cast iron pipes can extend their lifetime by upwards of 50 years, although there’s not a lot of research to prove it. But we do know that without proper maintenance, cast iron pipes can quickly rust—leading to more expensive issues like burst pipes or main line clogs.

Check connections, clean fixtures, and apply finishing or protective coatings to preserve months' worth of shine and functionality.

It’s true: Thanksgiving is known as one of the busiest days of the year for plumbers. The day after Thanksgiving is also a jam-packed day, as people reckon with the issues caused by pushing too much turkey meat down the garbage disposal or other plumbing problems. If you run into a plumbing emergency during Thanksgiving, you can breathe a sigh of relief knowing that plenty of plumbers work on Thanksgiving due to the uptick in demand.

The Brownsville, KY homeowners’ guide to sewer cleaning services

From average costs to expert advice, get all the answers you need to get your job done.