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"There was a misunderstanding about the thresholds for the doors I bought. Nothing was ever resolved. We were told we would get a certain kind of threshold, but a different style was installed. We complained, but was told there was nothing that could be done about it. The installers were GREAT! Very nice and professional. So far I am very pleased with the 3 doors I bought (except the thresholds). Again, the installers were GREAT!"

"They did a great job.Will use them again."

"We also had new doors and storm doors installed by Primax. Installation was quick and professional. Cleanup was excellent. Their products are beautiful and efficient."

"They begin repairs within 2 weeks. Can't even get a doctor appointment that soon."

"The end result was not a Retaining Wall, as this implies. I hired KCS to install 4 Wing Walls with Headwalls. They did a great job, as the pictures will reflect. If you’re wondering why I have Four Stars instead of Five, it’s only because there’s always room for improvement. In this case, the improvement should focus on Front Office Communication. The crew was scheduled to start on a Monday. So I took the day off to be here. Mid-morning on that Monday, they still had not shown. I had to call the office to find out that they would be here on Tuesday because a previous job took longer than expected. I’m OK with that, EXCEPT I had to lose a vacation day because the office did not call me. I had to call them. AGAIN, the Team did a fantastic job and I FULLY RECOMMEND THEM. However, the office could get better and be more proactive at communicating schedule changes."

"We had a turtle door installed today. The service technician ,Cody Miles, was outstanding -in knowledge, work ethic and how well the task was completed. I was very fortunate to have him as a technician. Dennis (did not get his last name) the service manager was present also and was very professional, I was lucky there also. THANKS"

"Service performed professionally and on time. Time will tell is the repair holds up. Both front and rear doors repaired the threshold."

"I recently hired Dave & Alison with Dave DOES IT handyman services to put together an island. I could not be happier with the results. They were very professional through the entire process and I was very pleased with their price. They arrived on time and were in and out in about an hour. I would definitely use them again and highly recommend them."

Since 2014, Windows Direct USA & My Last Bath has been the trusted choice for window, door & bathroom services in Cincinnati & Louisville. Our team will provide customized solutions when you want to upgrade your home. We are a BBB accredited, family-owned company with an A+ rating that delivers reliable service. \n \nOver the years, we have worked closely with customers to ensure they get the best products for their needs. Our award-winning services come with a free quote that helps you get an accurate look at your project. We want you to experience a hassle-free service that helps you get the home you deserve.

Windows USA® is a custom manufacturer of premium quality replacement vinyl window and door systems specializing exclusively in the residential retrofit and remodeling market. Over the past 50 years, Windows USA® has become one of America's Largest Custom Window Manufacturers for replacement windows. Windows USA® offers a full service concept to consumers by manufacturing, installing and servicing all of the products sold.