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"Great work"

"The pro has been servicing our Mclean property quite well for a couple of years. Our lawn looks good and we are satisfied with the service. The customer service is sometimes underwhelming but it gets the job done at a reasonable cost which is really becoming harder by the day to get."

"I learned the hard way that Ryan’s is not a competent landscape company. Do not use them if you want them to install adequate or good looking landscaping. The installed our front landscaping three years ago with a plan that showed lots of plants that looked nice on the sheet of paper they gave us. They planted tiny plants very sparsely and it had no hope of ever looking good. Their plan included almost no evergreens so it looks like we have no landscaping most of the year. They did a very poor job of landscaping it and got very small plants. For 12,000 dollars it looks like we planted it ourselves over a weekend. This is what our landscaping looks like after three years. It needs to be torn out and redone."

"This was the worst experience I have ever had they had to come out several times to redo the ac and heat scratched the truck in my driveway, bringing in the heater. They left the gas on my hot water heater but didn?t turn on my hot water heater then when they came back out to fix the issues and pick up the trash and tools they left they left the pipe for the gas not tightened so gas filled my house then when we got our inspection from the city they failed it the gas vent wasn?t done correctly. I would not recommend them to anyone talked to Steve he was going to find out more about the issues I had but never called me back "

"I was signed up on their lawn maintainance and sprinkler seasonal service plan. But I moving to a different company due to a recent service. The man they sent out was surly and very unprofessional, to the point when I asked him questions about the service, he turned confrontational. Don’t need that, will look for a company that values professionalism and good service."

"Customer service rates low priority for them. apparently they have enough of a customer base that walk-ins are virtually ignored. If you can track someone down, good luck getting the correct information without running around the place a couple of times. Eventually y walk out and went somewhere else. This is not a one off experience, the same scenario has played out for me on several occasions. If I know exactly where the species and what type of plant I need they may have a decent inventory, but trees and shrubbery forget it they only cater to the large landscaping businesses."

"The quoted 1/4 what the cost ended up being. I filmed the workers not working for hours at a time. Used substandard pipe that was thin walled. Pipes broke and they do not warrant their work. They put me on a do not service flag and will not do any work(not that I would have them) I just thought they would fix their mistakes. Do not use Suburban."