Ryan Lawn & Tree Service

I learned the hard way that Ryan’s is not a competent landscape company. Do not use them if you want them to install adequate or good looking landscaping. The installed our front landscaping three years ago with a plan that showed lots of plants that looked nice on the sheet of paper they gave us. They planted tiny plants very sparsely and it had no hope of ever looking good. Their plan included almost no evergreens so it looks like we have no landscaping most of the year. They did a very poor job of landscaping it and got very small plants. For 12,000 dollars it looks like we planted it ourselves over a weekend. This is what our landscaping looks like after three years. It needs to be torn out and redone.

Really good. They are always professional when they come out. When we are not home they leave a detailed description of what they did on our door. They always send out the same two guys to do the work. So you develop a relationship with the person.

They turned up exactly on time found the leaks and fixed the issue in a timely manner. The sprinklers now reach all the areas that were,drying out. I am extremely pleased wither the service and I will be using them in the future. Great job Chris and Anthony!!

Not only is our system started properly, I learn something about proper irrigation technique every time the technician 75comes.

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Very well.

When I originally called Ryan to schedule a repair, I explained my problem in great detail, and told them exactly what I had done for troubleshooting and what I thought the problem might be. I was not home when the technician arrived, so my wife met with the technician. He told her that the "box" needed to be replaced. He quoted us a price of $425. Based upon my conversation with the dispatcher, I assumed that he was replacing The hardware that I had been discussing when I made my original call. So, I agreed to the price, but when I got home I discovered that he had replaced the control box. I called the technician, and asked him if the dispatcher had relayed any of the information that I had given to him when I set up the appointment. He told me that, "no", he had not been told anything by the dispatcher. In my original conversation with the dispatcher, he had promised me that he would relay the information I had given him to the technician. I felt like the price of $425 seemed excessive, so I began to do some research, and I called several other competitors. First, I discovered that I could purchase the unit they installed for around $100 retail, and that all of the other competitors that quoted be the same job were at least $100 less. I did not tell them that I had already purchased the unit, I simply got the price that they charge for that same exact service. Believing that I had been taken advantage of, I told the company that I would pay the bill, if they would itemize the parts and the labor. It literally took three months and at least a half a dozen phone calls, to get a bill from them that was itemized. Even then, all they did was send me an email that itemized the pricing of the labor and material. I have no problem with the work that was performed, but I do have a problem with the fact that they made promises to me that they had no intention of keeping, Such as relaying my information to the installer, and supplying me with an itemized bill. The technician who came out brought an Nother guy with him who was in his own truck, and they told us that he had nothing to do, so he just "came along". I believed then, and I still believe that we were billed for the labor for two technicians. No other company was anywhere close to the price that they charged us! At the end of the day, I felt like we had been screwed. The office did offer us a $50 discount before it was all said and done, which of course we excepted, but after three months and at least six phone conversations, it was too little, too late. I would definitely make sure to get another bed before you use these people, because they clearly will take advantage of you if they can. Be very careful if you are dealing with them, and do your homework, because they will overcharge you.

We have used Ryan Lawn and Tree Service annually for at least 7 years.  They have removed dead trees on our country home property.  Can't say enough good things about their work and their crews.  Very professional.  On time.  Pleasant. Fair estimates. Always leave the area clean.

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Good job. I like that I can pick and choose what services I want from their lawn care menu rather than being forced to accept an all or nothing service. Also like that I can email one of the staff with my questions and get answers, more promptly than via telephone.

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They responded quickly and they were very professional when they were on the ground. They appear to do a good job because we had a good outcome form their work.

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They cut down the the tree and cut all the branches 2" an bigger into two foot long pieces. They put all the cut pieces where I told them. Then they cleaned up all the small pieces and ground the stump down then left.  they did everything that they said they would.

I loves these guys. They show up they do the job right and they clean up after themselves!

Last week, I signed up for maintenance program on my shrubs in yard of my garden and shrubs. I got a lot more than I was expecting. I expected the job trim the shrubs. They are also got to clean up a lot of other step and it was less than I had. I was very pleased with that. They have not done anything yet. So, I cannot tell you the quality of work but I was very pleased with the post I got for it. I could go $200 for treatment and it was under that. They were professional, know what they are doing, he comes out and very polite and informative, they are a little slow on their response time to phone calls. I have used them twice to trim that country. This shrub was suddenly had that lay for all disappearing, so I had them sprayed, and mainly they have done this country but I end looking forward to cutting out in doing this shrubs.

I pay in the spring for the year. They seem to know what the are doing, they are clean and their trucks are always clean. They do the yard the way that I want it. They kill the weeds and fertilize the grass. They have been very helpful, friendly, and answer my questions.

Generally they are doing a good job.  I've had two visits for lawn service and two different lawn technicians.  I was hoping for one technician throughout the process but I understand that is not always possible.  The sprinkler system startup was a little bumpy, advice there is to clearly communicate to understand any charges for additional work.  I had a broken sprinkler head which I was okay with changing myself (it's easy enough to do) but it was automatically changed and I was charged accordingly, including labor.  I discussed with the technician and they were willing to drop the additional charges which I didn't think was necessary (and I refused), but next time I will be sure to communicate better up front.

Went very well, very timely, removed more brush and leaves than asked for. Overall, a good value!!

Ryan's did a great job on our lawn and trees. They were able to revive a blue spruce and also recommended some pruning that saved our Bradford pear prior to last years last snow storm. Our lawn also looks amazing. We have already renewed for another year.

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