Serving Pendleton, IN and surrounding areas
Approved
Super Service Award Winner
In business since 1999
Free estimates
Customers say: Quality work
"We hired Keith to remodel our master bathroom. The Process: Keith came over about 1-2 months in advance to measure, discuss our options and to provide a quote. He gave us some ideas and he explained the costs and benefits of each choice. He gave us ideas but was careful to let the ultimate decision be ours. We went back and forth on exactly what we wanted and he was flexible in amending the quote based on our changes. He briefly explained his commitments during the process as well such as,he would be respectful of the rest of our house by using drop cloths and fans to keep the mess contained. He would clean up at the end of each day, he would only work on 1 job at a time. He would enlist the help of 1 person but no other work would be subcontracted out. Preparation: The quote included the list of materials we needed to purchase and some of the major items that would be included in the quote. Keith was available by text as we went shopping for the items that we needed to pick out. He was helpful and patient during this process and explain things to me as I was unfamiliar with what materials would be best. The Remodel: Keith contacted us before the start and confirmed a start time. We were home for the beginning of the project but after the first day we provided him free access to our home each day. I never felt uncomfortable with this decision. Each evening we had a chance to look over the progress. True to his word the worksite was tidy all the tools and supplies were cleaned up each day. He worked quickly and efficiently each day. Periodically he would contact us with questions or to address any concerns but other than that he worked very effectively without our involvement. With projects such as these we prepared ourselves for occasional disappointments but we were delighted with how our expectations were exceeded time and time again. Small things like adding an outlet, repairing a dent in the drywall or adding caulk in a crack were not requested but a welcome surprise. Final Product: The remodel exceeded our expectations in every way. Keith kept each commitment and finished the job in the quoted timeline. It was a pleasure to work with someone who takes pride in their work."





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