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"Steve was absolutely awesome ! He and his crew did a fantastic job on my basement and I would definitely recommend them to anyone who is in need of a quality company with fair pricing for your waterproofing needs! 5Star ."

"I wish all the contractors on this basement project were as good to deal with as Family Waterproofing. Throughout the whole process, communication was good. Ken the owner was responsive and patient in answering all my questions and addressing concerns. They prepared a detailed contract of all work to be performed, and did what they said they would. I like that they did an exploratory dig after signing the contract to make sure we had a solid plan and avoid any surprises during installation. There was an area under the basement stairs and an old cistern that required a creative solution. They came up with a solid plan that didn't add extra cost. I asked them to pour some extra concrete under the stairs which wasn't included in the contract, which they did for a good price. The crew was friendly and had a good natured camaraderie on the job. The overall cost was very fair and we received great service and quality. They are honest, care about their customers and want you to be happy. Now I'm looking forward to a big rain!"

"We are very happy with our entire experience with A Better Door and Window. Rocko did the first inspection at our home and with his expertise he helped me make a great choice on a CHI Garage door. The installers Bob and Charlie did excellent work installing the door. My next project is new windows and patio door so its an easy choice to start with A Better Door and Window. Keith"

"STAY AWAY FROM THIS COMPANY. They took my 1st half deposit and then vanished. I have called multiple times. Spoke with someone once and they promised a call back. Never did. Emailed and no response. This was over 4 months ago. Nothing. They stole my money. Sales guy was John Mullikin. Here's their class-act response by chat. The best response I've had yet. "Conversation closed by Erika"."

"It went very good, I highly recommend them."

"Worst contractor I've ever worked with. Almost nothing was completed or done correctly. The windows are the only thing that we are completely happy with. Permits were not properly pulled, no inspections were ever passed, siding & stone veneer was improperly installed, room addition was never completed, patio & pergola were never even started. Job was estimated to take a couple of months; finally fired Mark Spencer of Legacy Windows and Doors after 1 year of being lied to. He stole our money. He is a crook."

"Do NOT waste your time and money I had the WORST overall experience with All Square Roofing. I wouldn’t recommend to ANYONE. I originally reached out to All Square because of the favorable reviews which is why I’m taking the time out of my busy day to warn others. TIMELINE On March 22, 2022- I signed a contract to get windows replaced on my sun porch. The sales rep was pleasant and warned me that it would take 12-14 weeks for the job because of window shipping delays. I was completely fine with the timeline and paid a deposit of $1,654.00. 3/31/22- Someone came to re-measure the windows to ensure they proper size would be ordered 7/13/22- I called to check on the status of the project and was told that they had no record of window measurements being done and they assumed I didn’t want to move forward with the project. *If that was true, wouldn’t I call to try to get my 1654.00 back? I went through my old messages and found the phone number of the person who measured the windows. I called and provided them with this information and they “magically” found the windows in their warehouse. They scheduled the window install twice and did NOT show up. (I took off work to be home for nothing) 8/12/22- a subcontractor sent out by All Square finally came to install the windows. When they arrived, the contractor said that the windows were incorrectly measured and it would require extensive framing to make them fit. They did not have the supplies to do they job and left *The subcontractor apologized but also shared that many of the jobs he gets from All Square has issues and their customers are not happy 8/22/22- the subcontractor returned and installed the windows. PLEASE SEE THE PICTURES BELOW. Some of the screens they installed where ripped which was the least of the problems. There are multiple gaps between the window and the framing. There are holes around the window where I can see directly outside. I can stick an entire butter knife in the gaps.I can stick the butter knife from the inside of the sunporch and see it sticking out outside. They also left glass EVERYwhere and nails unclipped. I immediately called All Square (no answer) and sent an email detailing the issues with pictures.I also reached directly out to the manager Ryan Murphy I received no answer for weeks. I continued to call and email every week until I finally got a call from John asking for payment. 9/14/22 I explained the situation to John who mentioned they were about to send the bill to debt collections. I was more than willing to pay the balance once the job was done. John reviewed the pictures and stated that the only thing they could do to fix it was dry wall and insulate the sun porch which would come with additional cost. He also mentioned what he saw in the pictures was “expected” and reasonable work but he would reorder screens to replace the ripped ones. He also mentioned the sale rep should have never quoted me the job. After an exhausting conversation we agreed on a concession of a discount on the balance. I told him I would send over an electronic payment as soon as if received confirmation that the screens for the windows were reordered. Also on a side note he mentioned that “Tim” had been let into my house by an “Eric” who Tim said identified himself as my brother when he came to evaluate the complaints about the window install. Neither my wife or I have any brothers or know ANYONE by the name of Eric. Our house is also under 360 video security surveillance and I reviewed all the footage from the install to yesterday and saw no males enter my home at ANY time. I’m only mentioning this to further point out the untruths and miscommunication. I followed up for weeks regarding the screen order. After a no-show the screens arrived on 11/30/22.The screens that arrived were the wrong size so the guy just repaired the ripped ones. I paid the remaining balance on 12/1/22 and closed this horrible chapter. DO NOT WASTE YOUR TIME"

"They are still working on it and they dis a great job."