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"After receiving an extremely high water bill I contacted a contractor that I knew to have him look into it. His analysis was that there was a leak in the main water line which is something he did not do. After doing some research regarding various companies that provide service in this area I chose Nu Flow Indy to investigate based on their expertise as shown on their website and prior customer reviews. Jason Long arrived to investigate and determined that the issue was in fact in the main water line. Jason explained exactly what the process would entail and gave me his personal cell number as point-of-contact. A quote was sent detailing the process and cost and I contacted Jason to proceed with the replacement. Though there were some unforeseen issues that were no fault of Jason or Nu Flow Indy Jason resolved the issues pushing through until the new main water line was installed, completing the install of the new main water line and hookup at 11:20PM on the 2nd day. Jason had a team come back to fill in the trench and a "dig site" leaving the area with as little impact as possible. I thank Jason, Adam, Brian, Rudy, Matt & Rico for their dedication/professionalism. Also I want to add that these gentlemen are Great people."

"redo kitchen pipes and install new equipment"

"It was excellent and no complaint. I would recommend them."

"Do. NOT. RECOMMEND. We heard glowing reviews, but that must have been from over a decade ago because how IKES is treating customers and their tasks is abysmal. 1st job) done with 3 guys, we requested a camera. Camera Never happened. They "cleared" drain. We paid $380. We hired them 1-2 weeks later to hydrojet our French drain. After 1 attempt they said they couldn't accommodate the roots, charged us , and we paid $450 dollars for the second job. 1 week later (or 3 weeks since original clog) original clog clogs again. I call, say "yall were here 3 weeks ago, can you come fix this again? Can we use a camera!?" Yes they'll come back out "for $185" to finish what they didn't finish initially. 1 guy comes very late, think 3 hours after ETA at about 6:30 pm (because when he arrived at 5:30, he didn't have the draining equipment, or the camera, and when he returned at 6:30 pm he had still forgotten the camera) He couldn't release the clog. He was new and didn't have plumbing experience. He said he had been a plumber and with Ikes for 3 months. He got the machine stuck. At 7:30 pm he left saying " we'll be back in the morning to finish clearing" Never came back, never called. We called another plumber. He arrived within hours. He snaked the drain. He used his camera pre snake and post snake. He showed us the blockage. He was finished in under an hour. He charged $200 and I paid and tipped him on the spot. 2 months later I get my FIRST invoice from IKES for the 3rd job left undone. I CALLED ikes the following day, they said they would have the office manager call me back. NO BODY EVER CALLED ME BACK. But, I DID get word from IKES through a second party! They had sent my bill to COLLECTIONS. 5 days after I received my first invoice from IKES for their incomplete 3rd job (2 months after the initial 3rd call to IKES), I got a notice from Capital Accounts collections agency. At least The collections agency gave me 30 days to work with the issue! Way more time than IKES gives their clients to PAY for their shifty and incomplete jobs! IKES has a Sneaky and irresponsible way to collect money from their clients, for jobs they don't have the skills to accommodate. There are so many sewer services, if you save heartache, time , energy and money reading this note, then that's all I'm hoping for. Best wishes!"

"Timely and professional service. Couldn't be better."