Get matched with top water heater pros in Decatur, IN

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"They were on time as was expected and they did a great job. I would highly recommend them and I would definitely hire them again."

"I am very pleased with the kitchen remodel done by Serenity Kitchen and Bath. I LOVE the finished product. They did a wonderful job and are wonderful people to work with. I will definitely recommend them to anyone needing a remodel done."

"The plumber broke the valve on my water heater while just doing regular maintenance, he told me he wouldn’t charge me to replace/fix it and he still charged me! I was also charged a service fee and a labor fee! I wish the fees would have been explained before I invited them into my home."

"All good all right."

"While their installation went well, their customer service is awful. Almost 1 year later, I get a bill for a service charge even though their tech said it will be waive by buying the central air conditioner. I had to call 2 separate times arguing with them to get it corrected. The VP Steve was not as helpful as you think he would be. I would not recommend to anyone."

"Just found my new go to people for any repairs. Found them to be extremely professional and knowledgeable. Had the pleasure to meet Tim and Justin. Learned a few things about my furnace today and as a first-time homeowner I was very thankful."

"Rick is skilled and knowledgeable about all aspects of construction. He was easy to work with and created my vision from scratch. The end product was exactly as I pictured!"

"Leo Gardner. HVAC technician, was very personable and professional. He performed the yearly maintenance check on our furnace He also investigated and solved a problem of the furnace shutting off periodically in cold weather. Leo explained the issue and the possible solutions. In addition he installed a smart thermostat to further prevent the occasional furnace shut offs. Leo presented very understandable explanations of the furnace problem and very understandable instructions for the smart thermostat. Leo also left his business card so we could contact him again if we had difficulty programing the smart thermostat. It was a pleasure working with Leo. We highly recommend Leo and the Korte company."