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"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"Horrible! The workers did not show up each day until about 10am (or later) and would leave around 2-3 pm (and that’s including an hour for lunch) so not much progress on the house daily. I was told my house would be completed within 1-2 weeks, instead it was about 2 months. All that and we were left with a less than mediocre result. I honestly don’t think these people have ever installed vinyl siding before. I have had a lot of the siding fall off and I put back myself, all the top pieces of siding fell off at least once, they came and replaced but the pieces fell off again after they left. I realized they don’t even own the notching tool for the top row pieces (or even know it exists). I had to go purchase this tool, notch the pieces and reinstall myself. Also noticed some of the siding nails were drove in tight, you cannot do this with vinyl siding. It has to be able to move with the temperature changes (can’t wait to see what happens this winter). I still have 2-3 pieces that need replaced but they are at the highest point on my house at the peak (requires a man lift to access) and have been told by the owner several weeks ago they are coming back to fix it, I’m still here, holding my breath. This company might be ok at building a small deck or maybe some bird houses but if your looking for quality craftsmanship, as you should when it comes to your home, this isn’t it."

"We added 26 solar panels to our home and wanted to go local when purchasing solar panels. When I did the research, most of the solar companies were located in Ohio. Andy Hardisty owns Simanton Mechanical, but it is under Ecofriendly Mechanical that he installs solar panels. Unfortunately Angie's List would not let me make the review under Ecofriendly Mechanical. Andy came out several times to find out where the best placement for solar panels would be. Usually they are on the south side of a house, but because our neighbors have huge trees that shade for our south side roof, the better location was on the east and west side of the home. He came out with his mechanical device on several occasions to see how the sun hit the roof to make sure that we would get the best performance from our solar panels. A lot of the solar companies provide panels that are like Christmas tree lights so that if one panel goes out, all of them do. Andy uses Enphase solar panels which have microinverters so each panel is a stand alone system. If one fails, it doesn't wipe out all the other panels. The enphase box is the size of a modem and is not a big clunky box that mounts on the exterior of the home. Andy placed ours in our laundry room and we can monitor energy production daily on our cell phone. Andy is also able to monitor our panels through his account and can see if there are any problems. Andy had a great crew of three do the work and he would supervise them. One of the installers was a roofer and we had gotten a new roof 4 years ago and were concerned that there might be some roofing problems after the installation of the solar panels, but there weren't. It took about 2 days to install all 26 panels and they did a fantastic job. Our neighbors got solar panels installed too and their panels are terribly mounted and crooked and installed where there is the least amount of sun and big trees overshadowing the home. We are so thrilled with our new solar panels, and his price was cheaper than other companies located in OH. Once again...super excellent quality work by Andy and his team! They didn't leave a mess and cleaned up after themselves. If we were to move...there would be no other company to install solar panels for us than with Ecofriendly Mechanical."

"Prompt and knowledgeable."