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"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"Cody and his crew are so good at what they do. The project came out perfectly. I would highly recommend them if you need any excavation or hard scraping."

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"Excellent job installing and securing fabricated mesh over our flu cap so bats could no longer get in our chimney. They were knowledgeable, professional and efficient. They are quoting us on additional projects and we would definitely hire them again!"

"It went so well!! We heard about Pyramid through a trusted friend and will definitely use them on our next project. They had a better price than the other places we were looking at and had more selection that to me, seemed to be better quality! The installers were clean and respectful. If you want a classy and stunning job use this company."

"Horrible! The workers did not show up each day until about 10am (or later) and would leave around 2-3 pm (and that’s including an hour for lunch) so not much progress on the house daily. I was told my house would be completed within 1-2 weeks, instead it was about 2 months. All that and we were left with a less than mediocre result. I honestly don’t think these people have ever installed vinyl siding before. I have had a lot of the siding fall off and I put back myself, all the top pieces of siding fell off at least once, they came and replaced but the pieces fell off again after they left. I realized they don’t even own the notching tool for the top row pieces (or even know it exists). I had to go purchase this tool, notch the pieces and reinstall myself. Also noticed some of the siding nails were drove in tight, you cannot do this with vinyl siding. It has to be able to move with the temperature changes (can’t wait to see what happens this winter). I still have 2-3 pieces that need replaced but they are at the highest point on my house at the peak (requires a man lift to access) and have been told by the owner several weeks ago they are coming back to fix it, I’m still here, holding my breath. This company might be ok at building a small deck or maybe some bird houses but if your looking for quality craftsmanship, as you should when it comes to your home, this isn’t it."