Brewer Heating & Cooling
About us
Brewer Heating & Cooling is a family owned residential and commercial heating/cooling service company located near Greenwood/SE Indianapolis. With 8 service trucks on the road and customer satisfaction surveys with 3 separate monitoring sites averaging 98%, you can count on having comfort and peace of mind with a pleasant experience. Call now, we're always open!
Business highlights
Emergency services offered
23 years of experience
Services we offer
Heating, WiFi enabled thermostats with smartphone connectivity, air conditioning including maintenance programs, air filters, air purifiers, all ac systems, dehumidifiers, electric and geothermal heating systems, electric water heaters & new schlage link system., humidifiers, indoor air quality products including, new installation, repair, replace gas, replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9167 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 2% | ||
| 1% | ||
| 0% | ||
| 1% |
Showing 1-25 of 167 reviews
M. S.
Oct 2020
My Trane heat pump was installed in 2008. Over the years, dirt around the outdoor unit had washed away to the point the base the outdoor unit sits on was unstable. When I contacted Brewer Heating and Cooling, they listened to my concerns, and quoted a price to replace and level the pad. A technician called in the time window to give an update on when they would arrive. They quickly completed the work and made sure it was level, and that I was satisfied. The price was what was quoted - no suprises. It has been refreshing dealing with Brewer Heating and Cooling. From my experience, the impression of them is they are a company with uncommon integrity. They listen to you. If it makes sense to repair your unit, vs replace, they will give that option vs. just condemn equipment. No high pressure sales tactics. Honest in what they tell you. They did a very good job installing my system, not taking shortcuts in the proper procedures. Since installed in 2008, my unit had one minor component failure; replaced under warranty. I monitor the performance, it is still as good as the day it was installed. That is evidence of a good job in the installation.
REBECCA R.
Jun 2018
It was a wonderful experience! I was told by another company I needed new heat pump or get an expensive repair. He gave me an estimate for new heat pump. I called Brewer to get second opinion. Jay came and looked it over and told me my choices. He also priced a new heat pump and his price was much better than the other company. Jay was very nice and easy to deal with. He did not pressure me at all and answered all my questions. I called him the next day to tell him I was ready to purchase. Soon after, he e-mailed me the quote we had discussed when he came to my home, and it was all just as it should be. I had a date in mind that would work best for me for the install and he accommodated. On the morning of install, Nate called to tell me they were on the way. He and Landon got there as promised and got to work immediately. They were focused and professional and easy to deal with. It all went very well. I could not be happier with Brewer Heating and Cooling. I feel like I have friends in the heating cooling business who will answer the phones 24/7 if I have an emergency. Also, the woman who answers the phone is very nice. I wish I'd found Brewer sooner. They are great!
Response from Brewer Heating & Cooling
"Welcome to the Brewer Family! We too are glad that you found us and look forward to a long lasting relationship! Thanks so much for the positive review on our business & staff. I'll pass your compliments on to the installers and office staff. As always, don't hesitate to let us know if we can help you (or any of your friends/family) in any [Member Information Removed]!"
Susan D.
May 2018
Although they do not list Mooresville on their website as a service area, we are in Mooresville and have used Brewer H&C for years for a new furnace, AC, and now the water heater. We noticed one evening around 6:30 that there was water all over our laundry room floor. We determined quickly it was coming from out water heater (8 years old). I called Brewer's number and was given an after-hours number to call - one of the techs. He was able to check the schedule and said they would have someone out to our house the next day. At 7:30 the next morning, MariBeth called and their tech, Derrick, arrived by late morning. MariBeth said that they happened to have a new 50 gallon water heater (ours was a 40) that had a dent in it from shipping and if we didn't mind that, we could have for $100 less than the 40 gallon, so we took it. Installation of a Bradford White heater went smoothly.
Response from Brewer Heating & Cooling
"Thank you so much for the A rating! We're always happy to hear when we continue to earn a customer's business year after year! Enjoy the new water heater and let us know if we can help in any way!"
MARSHA P.
Oct 2017
This is the third time I have used Brewer for my annual heating and cooling checkup. Josh was our technician this time. All three technicians we have had were all professional, polite and honest about the condition of our system. We have been very happy with their services.
Response from Brewer Heating & Cooling
"We're so happy that we are consistent in our service! We consider ourselves fortunate to have the quality team that we do. Thank you so much for the positive words. We'll be sure to pass them along to Josh."
WILLIAM R.
Sep 2017
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Response from Brewer Heating & Cooling
"Thanks for the A rating! Hope the Geo unit has been treating you well lately :-)"
Dan B.
Sep 2017
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Response from Brewer Heating & Cooling
"Thanks so much for the A rating [Member Name Removed]! Glad to hear we're still doing things right for you."
Marsha L.
Aug 2017
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Response from Brewer Heating & Cooling
"Thanks so much for the A rating!"
Katie G.
May 2017
I used Brewer Heating and Cooling for my most recent HVAC service this past year in my newly constructed home. From the scheduler to the service tech, they are always responsive and professional. I also appreciate that they always give you a heads up call to let you know when they're on their way.
Response from Brewer Heating & Cooling
"Thanks for the kind words and positive review! Always good to hear when we are doing things right and making customers happy...that's our goal :)"
Michael W.
Apr 2017
unknown
Response from Brewer Heating & Cooling
"Thanks for the A rating! Your install was a fun challenge and we appreciate the opportunity!"
Joan E.
Feb 2017
They have always been conscientious, punctual, done the work that needed be done, and reasonably priced.
Response from Brewer Heating & Cooling
"Thanks so much for the positive review! We love our customers, and especially love to hear when we are doing things right!"
Joan E.
Feb 2017
They have done a fine job. They have worked for us as long as we have the house. I have worked with them for a lot of years. We have had for 20 years. We have not had any problems with any of it other than one time we had some power outage. Something did not go back on and they responded immediately to come and fix it to turn it back on.
WILLIAM R.
Feb 2017
They arrived when they said they would, assessed the situation and got the part under warranty even though the previous contractor had not registered it.
Response from Brewer Heating & Cooling
"We're so glad that you called us and that we were able to help!! Please don't hesitate to let us know when we can help in the future."
LUCINDA E.
Dec 2016
Called at 7:30 a.m. and service rep was there by 8:30 a.m. Had problem diagnosed and fixed within one hour. Needed replacement of sensor/safety part.
Response from Brewer Heating & Cooling
"Thanks for the positive review and for the opportunity to save the day! Happy we could help."
JOHANNAH P.
Mar 2016
They have always been professional and helpful.
I became a loyal customer for life several years ago, after the owner took time out of Christmas shopping for his kids on Christmas Eve night to fix my furnace, which wasn't working properly. He only charged for the piece he had to replace, not his labor.
They don't try to sell me things I don't need. This time I told them we would be moving soon. They said I probably didn't need the insulation on the air conditioner this year, but I chose it since we're putting the house up for sale.
I became a loyal customer for life several years ago, after the owner took time out of Christmas shopping for his kids on Christmas Eve night to fix my furnace, which wasn't working properly. He only charged for the piece he had to replace, not his labor.
They don't try to sell me things I don't need. This time I told them we would be moving soon. They said I probably didn't need the insulation on the air conditioner this year, but I chose it since we're putting the house up for sale.
Christine T.
Mar 2016
unknown
James P.
Feb 2016
I had a wonderful experience and Isaac Brewer is one of the nicest men you will ever meet! They made sure everything was operating correctly before they would leave.
Mark B.
Sep 2015
I purchased a Trane gas furnace and AC/Heat Pump system from Brewer in 2010. In 2014, the A/C unit developed a refrigerant leak. Brewer came out to repair the system, and the culprit was a hairline fracture on the refrigerant line exiting the condenser. Trane would not honor the warranty as it was not a moving part, but Isaac Brewer (the owner) felt it was a manufacturing defect and went to bat with Trane on our behalf. Isaac repaired the line and secured a fair resolution with Trane on our behalf.
This summer, the AC unit again lost refrigerant. Isaac came out personally at 7pm (in the rain) to diagnose and repair the leak. He found that under extreme pressure (more than 600psi) the repair had developed a very small leak over time. Isaac repaired and replaced the refrigerant at NO COST--nearly $700 in refrigerant and labor.
I could not be happier with Brewer Heating & Cooling. They provide great quality work at a fair price, with excellent communication. Best of all, they stand behind their work with top-notch customer service. If everyone provided customer service like Brewer, there would be no need for Angie's List. I would recommend them without hesitation or caveat.
This summer, the AC unit again lost refrigerant. Isaac came out personally at 7pm (in the rain) to diagnose and repair the leak. He found that under extreme pressure (more than 600psi) the repair had developed a very small leak over time. Isaac repaired and replaced the refrigerant at NO COST--nearly $700 in refrigerant and labor.
I could not be happier with Brewer Heating & Cooling. They provide great quality work at a fair price, with excellent communication. Best of all, they stand behind their work with top-notch customer service. If everyone provided customer service like Brewer, there would be no need for Angie's List. I would recommend them without hesitation or caveat.
Noah R.
Aug 2014
Our HVAC unit broke a couple days ago. Trying to find time to have someone come look at it, I called Brewer after my dad recommended them. They said they would be there within a couple of hours, but showed up within a half hour. The technician, Derrick, did a great job diagnosing our problem, letting us know it's a fairly common part replacement, and took care of the issue within the same visit. We saw an instant change in our temperature. Derrick also answered our questions about our heating system not being efficient as well as noticing another small issue with our vent. Brewer Heating and Cooling went above and beyond my expectations. Derrick was honest and extremely helpful. We will definitely be using this company again in the future.
Cyndi M.
Jul 2014
unknown
Response from Brewer Heating & Cooling
"We are so happy to help! Thanks for trusting Brewer Heating & Cooling!"
Justin K.
Jun 2014
They arrived around 830am and we took a brief tour of the where everything was. Within 10 minutes, they started to remove the old system. They ran into an issue where the old clay pipe had collapsed where the old lineset was ran and asked if they could run it up the side of the house and in through the utility closet. I agreed and there was no additional cost. Everything else went well and they were finished around 4pm. I had an issue with the unit the following day, but their service was quick to come out and resolve the problem. I will use them again and will recommend them to all my friends.
Response from Brewer Heating & Cooling
"We are so glad that you found us! We look forward to seeing you at your first complimentary checkup in a few months to make sure everything is functioning as expected. Thanks for choosing Brewer Heating & Cooling for your Trane installation."
Alan H.
Jun 2014
unknown
Response from Brewer Heating & Cooling
"It was a pleasure serving you! We look forward to seeing you again on your complimentary checkups in the future. Thank you for having Brewer Heating & Cooling help your family!"
Jane W.
May 2014
I have a home warranty, and the only contractor under their contract was not reliable and called more than four hours after they were supposed to arrive. I chose to find my own contractor instead, and Brewer was highly recommended by a friend. The technician was on time both visits and corrected the problem promptly. I will definitely use them again.
Response from Brewer Heating & Cooling
"We're so happy that you found us and that we lived up to your expectations! We hope you'll let your friends & family know about us, when they are looking for a great company to take care of their heating & cooling needs. Please make sure we know who referred you so we can send them a personal thank you!"
Brian C.
Dec 2013
Installation day was pretty straight forward. They showed up and removed the old furnace and condenser, installed the new ones and wired it up, installed the humidifier and humidistat. Installation lasted until 3:30pm or so with programming of the new thermostat and explaining to me how to operate the system. After a couple of days, we realized that the humidifier was not coming on. They promptly came out and corrected the situation and everything has been running fine since then. They just had to wire the humidifier in a slightly different way. It took about 15 minutes to correct if that. Overall, the experience was very positive and we should be comfortable for some time to come.
Response from Brewer Heating & Cooling
"We are so happy that you chose Brewer Heating & Cooling to help keep your beautiful energetic family comfortable! Please don't hesitate to let us know if we can help you or your friends/family with anything in the future! Families like yours are out favorite customers. We'll see you in 6 months for your first complimentary inspection visit!"
Jon W.
Nov 2013
Isaac (the owner) came out and gave mea quote. On top of that he tried to fix the AC unit so I could get some more time out of it, free of charge. In the end I needed a unit, he gave me a great unit at a good price and quickly. I would highly recommend them to anyone.
Response from Brewer Heating & Cooling
"Comments like these make us proud to be a small family owned & operated business! We love our customers, and we love to help wherever we can. Thank you for trusting us to take care of your heating & cooling needs!"
Ellis G.
Nov 2013
Showed up on time. My furnace had to be completely taken apart and some of the parts taken outside to clean.
Servicing took 2 hours and I can't be happier.
Servicing took 2 hours and I can't be happier.
Licensing
State Contractor License Requirements
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FAQ
Brewer Heating & Cooling is currently rated 4.9 overall out of 5.
Brewer Heating & Cooling accepts the following forms of payment: CreditCard
Yes, Brewer Heating & Cooling offers free project estimates.
No, Brewer Heating & Cooling does not offer eco-friendly accreditations.
No, Brewer Heating & Cooling does not offer a senior discount.
Yes, Brewer Heating & Cooling offers emergency services.
No, Brewer Heating & Cooling does not offer warranties.