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"I have been a customer/consumer for many years. The products are manufactured to the very highest quality possible. Packing & shipping are the Industry Standards. Customer Service is the benchmark of the business. Every company should use J Display Case as their Business Model ! Kudos !!!"

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"Great customer service Beautiful workmanship "

"Did a great job installing trim in my home. Showed up when they said they would. Kept a clean work space. I would hire again. "

"Alex was super helpful in renovating my kitchen, my new backsplash is beautiful!"

"He is excellent worker and really does fine work."

"Greg and his team(s) completed a multiphase remodeling for me at my home in New Albany including adding a screened back porch, master bath improvement, new windows, new guttering, adding a hearth to my fireplace, repairing a leak at the chimney, adding built-ins around my dining room windows and more. He is a person of integrity, professional, and personable. I would recommend him without reservation."

"BMS did a bathroom remodel for our home. A year later, we had them repair our kitchen ceiling & install new tile flooring in our kitchen. Now we want to use them to build a deck. Very personal service & thorough, quality work!"

"Excellent carpenter. Very creative. Beautiful work. "

"I can’t say enough about how pleased we are with the kitchen remodel. David Fischer did a fantastic job. He is very meticulous, and it shows. I couldn’t be happier with the outcome. This project was completed in August of 2018, and I just figured out how to post this review... (sorry guys). If we do any future projects, we will absolutely use Silver Hammer Construction. Both Andrea and David are very professional, and a pleasure to work with."