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TRUSTED BY AUSTIN, IN HOMEOWNERS

  • Average homeowner rating star icon4.3
    Average homeowner rating
  • Verified reviews icon41
    Verified plumbing services reviews

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

4.21(
468
)
Approved Pro
Customers say: Super punctual
955 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Greenwell Plumbing Heating & Air

Greenwell Plumbing Heating & Air

4.50(
100
)
Approved Pro

Greenwell Plumbing Heating & Air

4.50(
100
)
Approved Pro
Customers say: Super punctual
245 local quotes requested
31 years of experience

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025


Avatar for ARS/Rescue Rooter Indianapolis (Plumbing)

ARS/Rescue Rooter Indianapolis (Plumbing)

4.27(
105
)
Approved Pro

ARS/Rescue Rooter Indianapolis (Plumbing)

4.27(
105
)
Approved Pro
Customers say: True professional
154 local quotes requested
66 years of experience

ARS®/Rescue Rooter® Indianapolis was founded with the goal of providing the highest quality air conditioning, heating, insulation, and plumbing services to our customers. We understand that when it comes to the HVAC and plumbing systems in your home, you need to find a team that is trustworthy, experienced, and able to quickly diagnose and resolve your issues. Our company offers a dependable 24/7 emergency service that is designed to meet your needs, whenever they may arise.

"They were pretty good."

Eric K on February 2025

ARS®/Rescue Rooter® Indianapolis was founded with the goal of providing the highest quality air conditioning, heating, insulation, and plumbing services to our customers. We understand that when it comes to the HVAC and plumbing systems in your home, you need to find a team that is trustworthy, experienced, and able to quickly diagnose and resolve your issues. Our company offers a dependable 24/7 emergency service that is designed to meet your needs, whenever they may arise.

"They were pretty good."

Eric K on February 2025


Avatar for ImproveIt! Home Remodeling, Inc.

ImproveIt! Home Remodeling, Inc.

4.47(
319
)
Approved Pro

ImproveIt! Home Remodeling, Inc.

4.47(
319
)
Approved Pro
Customers say: Quality work
1717 local quotes requested
36 years of experience

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"I won't use them again. Took me too the cleaners price wise. The guy doing the work couldn't believe the price. "

William S on November 2025

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"I won't use them again. Took me too the cleaners price wise. The guy doing the work couldn't believe the price. "

William S on November 2025


Milburn Mechanical Services, LLC

5.00(
2
)
Approved Pro

Milburn Mechanical Services, LLC

5.00(
2
)
Approved Pro
Customers say: Quick response
13 local quotes requested
6 years of experience

At Milburn Mechanical Services LLC, we are your premier choice for all you HVAC needs. We have provided high quality work and friendly customer service for years. Choose the best not the rest. We will not let you down. Great work at a great price. A+ quality. Call today!

"Good quality work and very professional!"

Jeff W on November 2021

At Milburn Mechanical Services LLC, we are your premier choice for all you HVAC needs. We have provided high quality work and friendly customer service for years. Choose the best not the rest. We will not let you down. Great work at a great price. A+ quality. Call today!

"Good quality work and very professional!"

Jeff W on November 2021


Avatar for Neli Virtual Appliance Repair

Neli Virtual Appliance Repair

4.30(
577
)
Approved Pro

Neli Virtual Appliance Repair

4.30(
577
)
Approved Pro
Customers say: Super punctual
31987 local quotes requested
9 years of experience

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Super helpful"

Michele H on November 2025

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Super helpful"

Michele H on November 2025



Avatar for Infinity Design & Construction Group INC

Infinity Design & Construction Group INC

No reviews yet

Infinity Design & Construction Group INC

No reviews yet
12 years of experience

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established


Avatar for Final Touch Services LLC

Final Touch Services LLC

No reviews yet

Final Touch Services LLC

No reviews yet
1 years of experience

FTS Services, LLC is dedicated to delivering top quality service with over a decade in the plumbing industry. We specialize in fixture and appliance replacement, from basic upgrades to our luxury line of products. We also provide design services to help bring your visions of remodeling into reality, whether its an outdoor cooking area or an upgraded appliance. Our sense of style, along with our insistence on ease of functionality sets us apart from our competition.

FTS Services, LLC is dedicated to delivering top quality service with over a decade in the plumbing industry. We specialize in fixture and appliance replacement, from basic upgrades to our luxury line of products. We also provide design services to help bring your visions of remodeling into reality, whether its an outdoor cooking area or an upgraded appliance. Our sense of style, along with our insistence on ease of functionality sets us apart from our competition.


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Plumbing questions, answered by experts

Ejector pumps can only push sewage 750 feet or less. That’s because their purpose is to move waste from your home to your sewer line—which is a relatively short distance. Grinder pumps can transport sewage further, but they manage lower volumes of waste than ejector pumps (and they don’t work with septic systems).

In some situations, you may be able to try an alternative to repiping your bathroom. If you’re dealing with substantial clogs, for instance, you may be able to have a plumber come out and clear the clog. But if you’ve tried other repairs and are still dealing with issues, you can opt for epoxy pipe lining as an alternative to repiping. This method coats the inside of the pipe with an epoxy to seal holes or cracks.

Sealant doesn’t need to be applied to the bolts, but it can be a good way to stop an active leak in the moment. However, don’t rely on it as a cure-all; instead, make sure to fix the problem at the source by changing or tightening the bolts. 

If you do use sealant, make sure to spread it thickly and evenly across the bolts and the tank's porcelain.

The most likely reason is rust. You can try using lubricant to loosen the metal components, but you’ll most likely need to call in a plumber to professionally sand down the rust without damaging the rest of your bathtub. If the rust is extensive, it might be a sign that you need to replace the plumbing.

If you have the patience and help to install a kitchen sink, you can do it yourself. This DIY project works best when replacing a sink that fits the existing hole, and the fittings and plumbing are in good condition. If you're worried about the plumbing's condition or aren't sure how to shut the water and power off to the garbage disposal and dishwasher, it's best left to a sink installation pro.

The Austin, IN homeowners’ guide to plumbing services

From average costs to expert advice, get all the answers you need to get your job done.