Get matched with top water softener pros in Waterloo, IL

"Very knowledgeable . After having several other people out trying to sell us a water softener he was able to fix the issue without selling us anything. Excellent service."

"I had a water softener and filtration system installed in my home. It's fabulous! Austin was very reliable and friendly. He was extremely efficient. I'm so happy with my system, and with Jones Air and Water."

"The installer Dustin was great! He was on time and professional. The installation was completed in about four hours as stated the job would be. I am happy with my water softener system and so is my skin!"

"Mr. Paul is a extremely knowledgeable and compassionate about  his business.  He detected the problem of mold in my basement  immediately.  He was able to locate the source of the water intrusion.  He was up front about the problem and what is would cost to fix it.  He  gave us multiple options on the prices.  I am grateful for his honesty.  I will definitely use him and refer him to my friends.  Thank you Mr. Paul.
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"Great - called for help, came that day to determine problem - needed new softener - installed next day (which was New Year's Eve!)."

"Initially, it went well. But I didn’t know what I didn’t know. The diagnosis of the problem was incomplete. Two large basement wall cracks (clearly visible at the time because wet dry wall had been removed) also contributed to the water issues and they were never discussed. In the fall of 2017, I came home from an overseas trip to find 2 inches of mud in my basement which had poured in over the drain tile installed by PermaJack. I reached out to the company a couple of times and was told I would be contacted the next week for an inspection. But this never happened. On the advice of my real estate agent, I turned to a different company for an inspection. The cracks were clearly diagnosed as a major issue. And when the drain tile/sump pump system installed by PermaJack was inspected, it was found that the drain tile was improperly installed. The pipe laying in the drain tile reservoir was twisted so that only a third of the holes in the pipe would even come into contact with water at any one time. In other words the system was easily overwhelmed and shouldn’t have been. In addition, the system should have been installed under the sill, the wooden board I left in place after ripping out the dry wall. Because it was installed in front of the sill, it never came into contact with the corner of the foundation and water could easily come into the basement over the drain tile. I realize at the time of the installation there was lots of water damage throughout St. Louis from the massive spring storm. But in retrospect, it seems like the job was rushed and for that reason it was not done properly. Also, when I reached out to the company to inspect their work, they were fairly unresponsive. They did say they would call me, but they never did."

"Perfect!! The repairman even cleaned up the rusty water under the sink."

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It went excellent.  We have used Spenglers in the past for a complete Water Heater replacement, their office staff are spot on, their field techs are professional, personable and knowledgeable.  They arrived on time, I was notified by the office when they were on the way, they made their scheduled arrival, and the entire job took less than 4 hours.  The quality of materials is outstanding, the lines were all soldered in without any leaks, and the technician even took the time to show me how the new faucet could be tightened if leaks appear later on.  This job is now two months complete and I have no leaks, and I can (finally) wash the cars and water the front flower beds without hauling hose or buckets.  Awesome job for the Spengler's team!

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"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

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