Get matched with top closet pros in Shiloh, IL

"It was a custom job, a big shower, but the sales guys reassured me that I would get a finished product and all I would have to do was paint the ceiling. He said it would be about 3 days, but the job took 7 days and ran into my son's 7th birthday party. The first mistake we noticed was that the walls were not level and the grout lines were off. We called the installer and they rushed back and pulled the wall down. The seal between the two walls never fit quite the same after that. Then we noticed on the back wall behind the bench that it was bolted to the green board and not wooden framework, and the greenboard had already begun cracking from sitting on it a few times just to test it. So they came back and hammered a 2x6 in there and acted like it was no big deal. The concrete poured under the base of the tub didn't meet the outside edge or the corners and instead shims were left in place that came loose, causing the tub to dip and the caulk to crack. So I hammered in my own shim and poured the concrete myself, repairing the caulk afterward. Water is still pooling in the far right corner of the pan but there's nothing I can do about that. The hole cut in the ceiling for the can light was off center so I had to widen it to get the light in there. Because of this, it was too wide to make a proper seal and I had to caulk around the outside edge of the light. Neither of the shower heads had a washer in them and both were leaking. The hot and cold are backwards. The ceiling was not caulked, nor the trim along the windows, not the trim around the outside edge of the shower where it meets the drywall. This was done after I spent a couple days building the drywall up on both sides, four layers of mudd and sanding to properly level and prepare it. In all I probably spent five or six days on the shower installation that I was told would be done in three days, and all I would have to do was paint the ceiling. Instead I'm pouring concrete, caulking, mudding, painting and texturing, cutting baseboards and I'm slow at it because I'm a nurse and not a carpenter. That's why I wanted to hire professionals. And I told them they owed me some money back, a figure that was around 40% and the manager told me he would call me on Monday and that was over two Mondays ago. The project took a long time to get started, it took a long time to get finished, it was not done right, it was not done professionally, and it was not the finished product I was promised."

"We were extremely pleased with the work they did when we had our master bathroom remodeled. The entire process was seamless from start to finish. They were so professional when they were in the house and kept the entire area contained. I always assumed a renovation would be stressful, but it was not at all. Picking out the materials and fixtures was even fun! The entire team was great and they were exactly on time to the week. They were very responsive to any questions. I highly recommend them, and hope to work with them again in the future."

"I could not believe how quickly James contacted me after I submitted my request. He was so polite and understanding. Shawn came out the very next day to do the repair I needed, and what a beautiful job he did! I've been telling my family and friends about how impressed I was with this company. Not only was their work amazing, but their cost to do the work was also very affordable."

"I would happily call Nathan first for any future custom furnishing projects."

"Aaron the owner is very professional and easy to talk to I did not know much of what I wanted but every time I called he answered or texted he would reply immediately. He made it very simple and easy to decide and finished as he agreed upon . Definitely above five star ?? and highly recommend the finished product is stunning."

"Very pleased with the quality of the job and the timely manner in which it was completed."

"They were professional and the work went well! I will going to use them again next month"