Get matched with top window and door contractors in Salem, IL

"Everything went great! We had an issue with one of the installed windows and they came back out and fixed it at no charge."

"We had our windows replaced by them and we couldn't be happier with the results. The quality of the windows is excellent and the installation went as planned."

Universal Windows Direct was originally founded in Cleveland, Ohio in 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve. Universal Windows Direct opened Universal Windows Direct of St. Louis to serve St. Louis customers in 2017.

"Hired Chase to take a front door out and close it off and then had him put a bigger door about five feet down on the front of the house. Chase done a great job. He was quick always on time and we are very satisfied. We are having him come back to do more work for us. I would highly recommend him for any job you need done. He is the best by far."

"Our sales representative Angie was amazing. She was very thorough about the products and services we were to receive. We are very excited to get our new windows and sliding glass door!!"

"They were not able to fill our door space, and wanted us to make too many compromises"

"Very courteous and efficient. They got the work done quickly and cleaned up well afterward."

To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin. From the beginning, our business has been built on a foundation of friendship and trust and, in return, local homeowners have come to know they can place their trust in us. In order make certain that we consistently earn that trust, we are dedicated to ensuring the expert, seamless delivery of high-quality products and remodeling solutions to homeowners throughout our service area.\n\nToday, we expand our home remodeling expertise across Wisconsin, Minnesota, Iowa and Illinois. With over 50,000 completed projects, we take our 2+ decades of experience to serve the communities of Minnesota, Iowa and Illinois. They can expect our highest standard of service and professionalism.

"David gave me what I thought was a fair price for the work to be done. He asked for 1/2 up front. As a previous small business owner I did not feel this was unreasonable so I paid him 500.00. He estimated the work would take 3 to four days and I thought the same. After several no shows the "mason" showed up. The first clue was he came in a car. According to my wife he was here 2 hours and left, came back for another 2 hours the next day and left again. He said nothing to my wife about leaving or when he would be back. David called a day later to ask about coming out to look over the job and get the rest of the other 500.00. I said he isn't finished and he's only been here 4 hours. So then I looked up the prevailing wage in IL for a mason and found out it is 28.50 an hour. The next day the guy comes back for another 3 hours. David came to look at the work and I walked him around and showed him all of the places that had not been done. So the guy comes back again for about an hour. All told it was 8 hours work, nothing to write home about but it was agreed up front that I wasn't looking for an exposed brick look. I need it tuck pointed well enough so that I could drylock and paint the exposed brick. I will say this was done in the end. The worker left a mess that I and my wife had to clean up, I pointed this out to David as well. I told him I felt he was overly paid for the amount of work preformed and that was the end of it. It's really to bad. It's difficult to get contractors to do small jobs and I had plenty for him to do. I'm not unhappy, just would not hire again"

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."