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"We absolutely love our windows"

Universal Windows Direct was originally founded in Cleveland, Ohio in 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve. Universal Windows Direct opened Universal Windows Direct of St. Louis to serve St. Louis customers in 2017.

"Our sales representative Angie was amazing. She was very thorough about the products and services we were to receive. We are very excited to get our new windows and sliding glass door!!"

"Hired Chase to take a front door out and close it off and then had him put a bigger door about five feet down on the front of the house. Chase done a great job. He was quick always on time and we are very satisfied. We are having him come back to do more work for us. I would highly recommend him for any job you need done. He is the best by far."

"They were not able to fill our door space, and wanted us to make too many compromises"

"We dealt with years of basement water intrusion and serious foundation problems. After receiving only one extremely expensive estimate, We learned about B-Dry through their home appraiser. B-Dry provided an estimate that was roughly half the cost of the competing company and completed the work quickly and professionally. The crew was punctual, respectful of the home, and handled an unexpected gas-line issue by arranging for a licensed plumber to make the necessary adjustment. The work was completed in less than two weeks, and subsequent heavy rains produced no water intrusion. The foundation walls were also restored to a solid condition. Overall, we were extremely satisfied with B-Dry's quality of work, professionalism, efficiency, communication, and value, ranking the company among the best contractors they have dealt with."

"Bath Planet's team of experts made our window replacement project feel so easy. The new windows have improved both the appearance and energy efficiency of our home."

"David gave me what I thought was a fair price for the work to be done. He asked for 1/2 up front. As a previous small business owner I did not feel this was unreasonable so I paid him 500.00. He estimated the work would take 3 to four days and I thought the same. After several no shows the "mason" showed up. The first clue was he came in a car. According to my wife he was here 2 hours and left, came back for another 2 hours the next day and left again. He said nothing to my wife about leaving or when he would be back. David called a day later to ask about coming out to look over the job and get the rest of the other 500.00. I said he isn't finished and he's only been here 4 hours. So then I looked up the prevailing wage in IL for a mason and found out it is 28.50 an hour. The next day the guy comes back for another 3 hours. David came to look at the work and I walked him around and showed him all of the places that had not been done. So the guy comes back again for about an hour. All told it was 8 hours work, nothing to write home about but it was agreed up front that I wasn't looking for an exposed brick look. I need it tuck pointed well enough so that I could drylock and paint the exposed brick. I will say this was done in the end. The worker left a mess that I and my wife had to clean up, I pointed this out to David as well. I told him I felt he was overly paid for the amount of work preformed and that was the end of it. It's really to bad. It's difficult to get contractors to do small jobs and I had plenty for him to do. I'm not unhappy, just would not hire again"

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Excellent work. We purchased natural cherry cabinets in shaker style, with the panels made of solid wood rather than veneer. That is more difficult work, as each panel has to be constructed from several planks. Moreover, the clear finish would leave any flaws more visible. Simply put, the doors are beautiful--flawless in both construction and finish. They are similar in quality to custom cherry furniture we own."