Get matched with top appliance repair services in Rockford , IL

Recent Appliance Repair Reviews in Rockford

• Budget Right Handyman

  5.0

  I had an issue scheduling maintenance with another handymen company. Budget was very responsive, affordable and did a great job coordinating repairs with my tenants.

  Paul D.
• A&E FACTORY SERVICE

  1.0

  The service person came in to repair the refrigerator, it did not seem like he knew what he was doing. He was pounding at ice in the freezer with a screwdriver. He replaced the evaporator fan motor, he said we could use the refrigerator and that it would be at its cool setting within 24 hours. The refrigerator ran for over 24 hours and it is still not at the cool setting. He also sat on my driveway for several minutes after he completed the service which made us feel very uncomfortable. Needless to say I still do not have a working refrigerator and he made it worse than it already was. Bad service, wouldn't recommendshow more

  Megan M.
• G & M Appliance Repair Inc

  5.0

  We have used G&M Appliance repair many times over the years. Bruce is knowledgeable and professional. Fixed our appliances every time. We would not use anyone else. On two occasions, Bruce walked us through some troubleshooting steps we could perform and on those times, the appliances did not need repair after all. Bruce could have just come out for a service call - and we would have paid for it. But instead he refused any compensation for his help. Great serviceshow more

  David D.
• DON'S APPLIANCE SERVICE

  5.0

  Electronic Maytag dryer repair. Don's appliance arrived 2 days after first phone call. Service person was pleasant, extremely knowledgeable, repair was quick, price was very reasonable. Cost much less than I thought. Best in the area. Would definitely use again.

  Leonard J.
• Appliance Hero

  5.0

  Great! Our regular appliance repair person was unable to help but referred us to Appliance Hero. Prompt, professional office, supported by prompt professional repairs. Promises made, promises kept. Would definitely use again, until our regular repairman gets back on his feet.

  WALTER B.
• Fred's Appliance Repair

  5.0

  We went through replacing it cost and compared costs of a new dryer (just to see what is the most cost effective. He also checked other areas of the dryer to make sure everything was in good working order.

  Patrick M.
• Fred's Appliance Repair

  5.0

  Our daughter's oven quit working - it failed to light. I looked at it and heard a noise and the igniter did not spark, so I assumed the igniter was bad. I removed it and went to the local appliance parts store (in Rockford, IL). At the counter the store employee was looking up the part and cost when the gentleman next to me (another customer) began to ask me what the stove was doing and the type of noise it as making. I responded as best I could and he then told me that in his many years of repairing stoves the problem was never the igniter that I was trying to purchase. After discussing the problem with him, I did not purchase the part as it was electronic, not returnable and over $40. The customer at the counter talking to me was Fred of Fred's Appliance Repair. We spoke further and I thanked him for his advice. My daughter called Fred's and set up an appointment. After Fred arrived, he did the needed diagnostics and determined that the problem was in fact not the igniter, it was a gas valve. He obtained the part, replaced it and the oven is lighting and working fine. There are several great points to this story and review. First, Fred did not have to say a word to me at the parts store. He could have ignored me, gone about his business and left it at that. Instead, he chose to intercede, provide some information and very good advice. Secondly, he was totally accurate in his assessment of what the problem was not - and saved us the money and subsequent frustration. Third - he was professional. From the manner in which he approached me in the appliance store, to his arrival, his demeanor, his care in working in the kitchen, his "kid-friendly" style (working around some small children), his diagnostics and the overall repair and price. And, I should add that Fred was not shilling for his business when he spoke to me. When asked about costs he explained the trip charge to me and added that "we're all about the same" - referring to other repair services. Also, he did not offer a business card until I asked for one. Fred is service oriented, a professional and a gentleman. I highly recommend him as I hope the above narrative reflects on the type of person he is and the type of service he provides. I am not surprised by his excellent rating on Angie's List - he runs a quality business and knows what he is doingshow more

  William N.
• Fred's Appliance Repair

  5.0

  All went very well. Returned calls - kept in contact when parts were on order. Went over and above to get things running in a timely fashion.

  Donna W.
• Knodle's Appliance Service Company, Inc.

  5.0

  Excellent!! I called around 2pm on Wednesday and they were out to our house by 11am the following morning. They gave a 30 minute arrival time which was very nice. The technician was prompt and courteous. Will definitely be using this company in the future.

  JENNIFER M.
• Ted's Appliance Svc Inc

  5.0

  , My 16 yr old gas range had/has multiple problems, which, when added together, made me seriously wonder if I should invest any money in its repair. But with holiday expenses AND entertaining needs to consider, and Thanksgiving fast approaching, I decided to call my go-to appliance professionals for their expert advice. Shaun arrived on time and immediately went to work, diagnosing my stove's many mechanical challenges - like broken spark ignitors on the burners (I have been lighting ea with a matchlight for quite some time already!) And the faulty switch to the oven light, and , of course the failed oven ignitor. It all added up. He was of the opinion that while the stove was still useable for the foreseeable future, we should start looking for its replacement within the year or so. I appreciated his honesty which pretty much reinforced what I had already suspected. As it happens, Shaun had had a rash of oven calls that morning and had installed the last oven ignitor he had on the truck, just before coming to my home! He assured me that he could get another and return another day to install it at NO ADDTL SERVICE CHARGE - just cost of part and labor! Then he asked if I ever used my broiler (I do not/have not - too much mess - I broil and grill outdoors). He asked if I use the self cleaning mode. I do NOT. I am put off by cranking the heat in the oven up to 1000 degrees! So I take precautions to keep my oven pretty clean and free of spills. With these answers, Shaun suggested that he could either return with a new oven ignitor, or he could simply remove the ignitor from my broiler (never used) and install it for my oven - it is the SAME PART! It would also take away the option of using the self clean mode. It was a no brainer! Down and out range - no point throwing good money after bad! And yet, his suggestion suited me and my immediate needs JUST PERFECTLY! The $72 included $55 Service call and some labor. I was delighted! And Shaun told me if I change my mind (I won't) and want him to install a new oven ignitor and/or any of the other parts, I had SIXTY DAYS and there would be no return service charge! Amazing! FYI - I am told that Ted's Appliance reserves Thanksgiving eve and Christmas eve days just for refrig and stove emergency repairs! WOW! Now THAT is true customer service! TED'S IS GREAT! Thanks Shaunshow more

  Kathy H.