Best door pros near Oak Brook, IL

"I went with this company because of all the 5 star ratings. I wish I had the pleasure to experience a 5 star service. Unfortunately, I did not. I first have to say that overall the installation of my doors were good. However, in order for me to give 5 stars, the following has to ensue. Professionalism, Punctuality and attention to detail. The head installer Jacob, first arrived with a nasty disposition and when the project started, he had the audacity to have a full blown loud argument with his co-worker in my house, which made me feel uncomfortable and unsafe. Secondly, they were to arrive between 8am & 9am, I get it if one is running late because of traffic or other unforeseen circumstance. They arrived after 9am and a courtesy call would of been nice. Once the project was done, there was no initial walk through with the head installer. Because I already felt a bit intimidated by the earlier ordeal between jacob and his co-worker, I did not ask Jacob for a walk though nor did he offer one. I took it upon myself to do a quick inspection. Everything at face value seemed to look ok. So the next morning once everything settled, I did a more thorough and lengthy inspection. I discovered issues that in hindsight I wish I could of addressed the day of the project. Please see attached photos for what I found. Although these issues I found are minor, I have to say that for almost $10,000, I expected a perfect job to be performed from start to finish. The pictures below are a result of someone not paying attention to detail."

"Elias did a great job on my new back porch and door installation. He was very professional from start to finish. Communication was excellent, he showed up when he said he would, kept me updated on progress and finished on time. He found a number of smaller issues along the way, which he explained to me and corrected without increasing the cost. His work is high quality, no cutting corners to save a dime, no compromising safety. I plan to have True 45 do some additional work on my home in the future."

"Called John about a new door and storm door installation. The response was quick and the technician did a great job. Very clean and fast job."

"From the first interview our sales consultant through the post installation follow-up, we were very happy with the service and work that Excel Windows provided. Sales: We found Matt, our sales rep for Excel, to be friendly, knowledgeable and very responsive to the many questions we had for our large project. Matt walked us through the process of selecting an experienced window installer and quality window, communicating through email, phone and multiple in-person visits, and made sure we were comfortable with Excel’s products and assuring us that we would be receiving the level of service and product quality we desired. Matt always made himself available to answer questions, even after the project moved out of the sales phase and into the installation phase. Installation: During construction, Egor and his partner were very professional and completed the work as cleanly as possible. Of the ~28 windows we had replaced, only a couple required minor paint touchups to the trim and no window trim needed to be replaced. The trim around the sliding doors had to be replaced to allow for door installation, which we were informed about during the sales process. Excel had to be called back out once to fix a piece of warped trim work, but not a major issue. The one thing I wished I had done was ask whether I could buy pre-primed white trim and paint it in advance of Excel replacing the trim around the doors. It would have saved a lot of time in taping and painting the new trim after Excel was done, since they only install unprimed trim. Schedule: The work was completed in about 3.5 days. While this was about a day longer than originally quoted, Excel kept us informed of issues encountered during installation and their impact on the schedule. Leo, the person who scheduled the install crews, was very responsive and accommodating in finding days that worked with our schedule so someone could be home while the work was going on. Product: The Thermal windows we purchased (mostly double hung) are working great and we immediately saw an impact on our electricity bill since we no longer have the 20+ year-old drafty windows that were original to the house. The new windows are easy to move up and down and we like the additional features such as the night locks, screen locks and InvisiScreen. We went with a more contemporary window grid instead of the traditional colonial grid on the windows we replaced, and Excel helped us visualize the windows before ordering them by preparing a mock up of a couple of the windows to make sure we were comfortable with how they looked. We really like how they turned out. We had some issues with the sliding glass doors we purchased in that one of the doors was found to be bowed after installation (factory defect) and had to be replaced. The screen doors had to be adjusted a couple of times so they locked properly. More of a nuisance than anything, and Excel quickly acknowledged there was an issue and did what they could to resolve it as soon as possible. Customer Service: Throughout the process with Excel Windows, we found them to be very professional and responsive to requests and communications from us. Even after the windows and doors were installed and the check was cashed, they called to check up on things and quickly sent someone out if tweaks to anything were needed. As we entered into our first window replacement adventure, customer service and communication was the most important aspect of the project to us, outside of installing quality windows that would last for many years with minimal damage to the surrounding trim. Excel Windows met our lofty expectations in this area, and we would definitely call on them in the future for any window/door needs. We highly recommend them to anyone looking to take on a window and door replacement project, whether big or small, as they did a great job with our fairly large project."

"i can't say enough about Ultimate Remodelers. James (owner) presented and delivered the best price, service and quality door i could imagine. he was not high pressure and did not try and up-sell me. The process was smooth and professional. When the installers (Dave and Andy) showed up ( a few early) to start staging their tools and material, they came and introduced themselves and explained the process and approx time to complete. Total professionals, friendly and cleaned up after they were done. I highly recommend Ultimate Remodelers, and will be working with them again for upcoming projects."

"They replaced the paneling between the floor and wall very quickly a bought the part for it. They fixed my closet doors very quickly. They initially quoted me a higher price for the closet door repair of $450. They countered down to $350 and ultimately negotiated down to $180."

"Kevin installed trim in bathroom and custom installed closet doors. Quality craftsmanship and reliable."

"B&K Home Improvement took my breezeway from “Wow.” in a bad way to“WOW!” in a good way. When we bought our house, it was being sold as a tear down. We gutted and updated the living areas but the breezeway was a job that was too big for us to take on ourselves. B&K tore up the crumbling concrete floor and poured a beautiful, dyed and polished one. They took our outdated, brittle window wall and updated the entire front of our house by replacing it with an entry door and windows that give a cozy cottage vibe. The back wall of the room now boasts an oversized sliding door that provides a clear view to our colorful backyard gardens. From the first point of contact, B&K have provided efficient, cost effective service that leaves no detail to question. They were incredibly patient with me as I took my time making decisions and were super helpful when I requested guidance. The men who provided the skilled labor were always laughing which made having them around a pleasure. B&K is unmatched."

"I have used Handyman Pros a number of times for large and small jobs around my house and have been most pleased with their fast response and excellent work. I was very impressed with their immediate response to my request for a railing at my side door to be installed with only a 48 hour notice. I highly recommend Handyman Pros!!"

"Charles arrived early and was able to fix up our broken door frame without the crazy hassle of replacing the whole section of the frame. Would definitely recommend!"