Get matched with top boiler repair pros in Normal, IL

"Our brand new system was not heating properly. Gary (FIVE STAR EMPLOYEE) came and fixed a problem. It was not straight forward and he had to do a bit of research, but he made it work better than it ever had!. He came back the next day and changed the filter and rec-hecked the system. We were warm and snug after his dedicated service! Thanks for the GREAT experience."

"It went well. We will use his services again, if necessary."

"On estimate
Rich was prompt, friendly and professional. He was straight with me and honest. 

Another HVAC company told me I had to install pumps to each unit (I have 3) to help the flow of water (a total of $600). Rich explained to me that all that was needed were some "T" pvc for venting ($0.39 each) that he had on hand. Since it was a quick task, he put them in for free.

He gave me a price that was $1,200 LESS than another estimate.

On the work
He called the day before letting me know the weather looked bad on the day of the install - depending on the weather, he might have to do it the following day. I really appreciated that notice given I have tenants. It was very professional.

When the weather was better, he showed up- as promised - and he kept in communication with me.

A few hours after he left it wasn't cooling the apt. We chatted by text even though it was late. He came out the next day without complaint and fixed the problem. All the while keeping me informed.

Overall
Although the install was a bit bumpy, he never complained, was considerate, easy to work with and treated me very well.

He has earned a customer for life.
"

"Guy that came out said that it was an issue of the boiler not having enough water. He turned the valve to force water to it and and ended making a mess in my basement floor of black gunk water that I had to clean up. Idk if that was necessarily the issue, he said that’s all it was and nothing else needs to be done. He didn’t provide any type of explanation as to why it wasn’t getting enough water when turned on as this is something that should be self regulated, not something I should have to monitor anytime I turn my heat on. I won’t even necessarily know if this is the case and it’s fixed until fall rolls around again and we need heat, as it is now warming up. I hope that he was correct but quite pessimistic, and felt that a more thorough check should of been done."

"Provided great service and care in the work performed"

General knowledge in plumbing, hvac, electrical 120&220/240v, drywall, painting, doors, windows and roofing

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"Sears informed me that they do not install boilers."

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Freeman Heating & A/C, in Pekin, IL, is the leading heating and cooling company serving East Peoria, Bartonville, Peoria Heights, Morton, Tremont, and surrounding areas since 2015. Locally and family-owned, we offer commercial and residential heating and cooling installation, service and repairs, heat pumps, boilers, and much more. For all your heating and cooling needs, contact Freeman Heating & A/C in Pekin. Saturdays and Sundays are By Appointment Only