Get matched with top flooring contractors in Mundelein, IL

"POORLY!!! It took me over 2 years to pick the colors. I had finally made the decision to move forward and researched many companies. They all came in around the same price, but since I had read good reviews here, I decided to go with Jay. I had to reach out a few times wondering when they would actually start. Finally his 2nd guy in charge, James, came out and we discussed what was to be done again and sign the contract. As I was not sure about the finish, I asked about options. He described flat to me and I was totally against it as I did not want to see streak marks, have to clean it once a week and it just looked lifeless to me. I am a very colorful person and enjoy seeing color. He told me I still had time to decide. Weeks went by again and he finally stated he would be out on a Monday with the worker so we could go over things and they could start Tues. We walked thru everything and did not discuss the type of paint. I had forgotten as I was excited to finally have the work started. In his paperwork, it should have stated that the finish had not been decided and we should have talked upon the final walk thru. Nothing was mentioned. The worker came the next day and began painting. At the end of the 1st day, as I started to look over everything, I noticed that it was flat paint, there was paint all over the woodwork, the ceiling was not done correctly, there was paint on my bedroom furniture and carpet, the bathroom looked like a 5 year old did it, he missed a whole closet, the closets he did were bad. He did patchwork but did not sand well and just painted over it. The kitchen, the same thing. Did not patch at all and just painted over the mess that was there. I contact James and made him aware of the problems. He came out and we went over everything. I was very clear about the everything and that flat paint was never an option. He tried saying that be cause I never told him what I wanted, this flat was their default if the customer did not ask for anything specific. I reminded him in numerous conversations for over a week about what was said, and he finally agreed to buy more paint at his cost and he would fix the problems. Sent the same guy back and after the day, I said in the light of tomorrow I would review and get back to them. Hold onto your hats because he painted it a 2nd time in FLAT!!!!! I broke down in tears! This house that I loved now had the wrong paint on it for the 2nd time, still paint all over the woodwork. Closet still not done. At this point, I sent an email to both James and Jay stating what happened. Jay, the owner of the company never responded. This is his name out there and you would think he would care enough to follow up on his workers totally giving him a bad name, but nope. Not a word. James wanted to make it right but after 2 failed attempts, I couldn't let them near my house. I broke the contract and would never, ever recommend them to anyone. This is the reason for this review. I have had anxiety trying to find someone I can trust to fix the mess that Jay has left behind and spend additional money fixing the problems he and his team created."

"Felipe is awesome. He was punctual and came to my house on two occasions to help me figure out what I wanted to do for my unique flooring project. Felipe and his team worked quickly to refinish the floors throughout my entire house. They also repaired a seam and installed flooring where a wall was previously removed. They refinished a landing and installed new risers/tread for a couple of stairs. Overall they did a beautiful job and for a great price. I totally recommend Felipe and I will be calling him back to redo my basement stairs soon!"

"Superb, excellent craftsmanship. Adrian and the Plamada Flooring team installed new hardwood floors in my home and the results are absolutely gorgeous. Every part of the process, from providing the original estimate to installation was handled very efficiently and professionally. Plamada Flooring handled everything -- cutting doors, leveling where necessary, moving furniture, installing felt pads. Adrian was highly responsive to any and all questions. Will use them for all of my flooring needs. Very highly recommended."

"Very easy booking. Work was done on time and finish was as nice as expected."

"Too fast. Time and care not taken"

"I can’t recommend Joe more highly. He got back to me promptly to set up an estimate, answered all of my questions about the job and it was done sooner than I expected to have it done. The work was very well done, and I was told to call with any concerns after they finished. An A+ rating from me!"