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I explained the problem by telephone and was advised that Mark Weber would be coming to the house to look at the problem. Mark came on time, and was extremely personable and professional. This is important to me being a single, older woman. I appreciated his willingness to discuss the issue, get the background information he needed, and then inspect the area where the leak was coming from. He took his time and was very thorough.

It turns out that the leak was not coming from the roof. Mark was careful to explain exactly what he found and what needed to be done to remedy the issue. This is an issue that has been going on for some time and we have been told any number of things by people that have taken a look at it and "fixed it". Mark was completely open in telling me that the work was not something Nombach could help with, but wanted me to know what was going on so when I did call someone else who could repair the siding caulking, that I knew what needed to be done. Mark was honest, forthright, so very helpful, and a great example of good customer service.

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"A lot more to discuss about this than I would like. Drain tile construction seems fine, which is the most important part of this project by far! We will learn more upon a rainy season in the fall or spring. Demo was not as clean as we would have liked. We have steel studs in basement, so they pushed out walls to put drains to window wells behind electrical conduit for outlets. This ripped the drywall off of studs and pulled framing away from windows. We had to rerun electricity around the new drains and do some repairs because of this. If we had wood studs, we do not think that they would not have been able to cause as much damage, so this shortcut cost us some work. There is also a small dent in our ceiling on the main floor from when they were carrying materials. Dust was everywhere. They left the door to the basement open during demo and construction so dust was all over our main floor. Also, they mixed the concrete in our garage, so everything we move out of the basement to avoid dust is now covered in concrete dust. This is very difficult to remove since mixing with water will form more concrete. They asked what we need from them to fix this, but we do not see a good solution other than wiping down each individual item ourselves. It's a lot of work we spent a lot of time trying to avoid by following Alex's recommendations. There was a miscommunication and Reliable Basements did not put the new sump pump in, plus the check valves were put 2 inches from the lid of the sump pit leaving the pit inaccessible to us. After several attempts at communicating with them, they responded and replaced it and fixed the check valve placement in a timely manner. They missed a crack in the foundation, but were quick to come out and fill it for the same price they offered during the drain tile installation."

"Went well, they fixed broken lines in the concrete floor, took out all the cabinets in the kitchen,tore up old flooring and carpets, replaced cabinets, laid Pergo throughout the house, and recut and hung all doors and trim to fit... Painted all, and hooked everthing back up!... Would highly recommend Bob and his crew!  Plus they're pleasant to work with... (That always helps)
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"We are undertaking an extensive exterior renovation of our c.1927 Tudor Revival and badly needed masonry restoration represented Phase I.
This was our first experience with a provider found on Angie's List and we were very pleased. I received a very prompt response to my initial request for an estimate and in comparison to other quotes we obtained, A O Handy was most in line with the extent of restoration we felt necessary as well as within our budget.
The work began within a few days of our having signed the contract and continued daily until completion. I was especially impressed with the crew's punctuality and how respectful they were of the jobsite. They tidied up  the work area everyday before they left.
I was also impressed by how well they were able to match the color of the new mortar to that contained within the existing grout lines. They also cleaned up the unsightly repairs where the previous homeowner had attempted to repoint sections of the brickwork himself years ago.
In summary, if you're looking for quality, old world craftmanship, I would strongly recommend AO Handy. It truly was a pleasure dealing with Andy, his son Arthur and the rest of the crew.
I am hoping the next phases of our exterior renovation go as well as the masonry restoration did.
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"It went great they done an awesome job of putting up three gates even when it started to rain they continued to get the job done and completed"

"They did decent work. It took them 2 hours to complete the job. Their price was lower than other companies I looked into. They showed up when they said they would and the gate seems to be working fine."

"My backyard fence (6 feet high and about 20 feet long) was leaning over. It was no longer possible to open the gate. Felipe replaced two of the posts and re-set them in concrete so they were anchored. He also replaced some of the wood along with the hinges on the side gate and the alley gate so they could be locked."

"There's a part where the fence wasn't nailed in correctly. Tried to contact for someone to come fix the work, never got a response."

"Ben is very professional and has great attention to detail. He is also very good with keeping you informed with telephone calls He removed an existing fence and installed a new pressure treated shadowbox fence for me. He did this for significantly less than other fence companies. He also repaired a ventilation problem in my attic with a logical method that no other repairman I called had. This also saved me hudreds of dollars. I would not hesitate to recommend him to a friend and would call him again without hesitation."

"It turned out really well.  There was a small communication error but they fixed it."