
Serving Markham, IL and surrounding areas
In business since 1969
Free estimates
Credit card accepted
"Jack Weber,the estimator came out March 10 to review the project. The shingle replacement was obvious,however the leak we were experiencing from our chimney was harder to analyze do to the steep pitch and placement of the chimney in the center of the roof. Jack was knowledgeable and gave us two options in relation to what the service technician would find on closer inspection. If the flashing was found to be defective it would need to be replaced or just caulking might solve the problem.We were agreeable to whatever the service tech would recommend.We signed the contract and were told we would receive a call in 7 to 10 days to schedule an appointment.To our surprise, we received a call 5 days later at 7:20 am from the service tech telling us he would be over in 1 hr to do the job.Although I was surprised by the call which was not scheduled,I agreed to have the work done even though I had an appointment scheduled for that morning which required leaving home. Normally,this last minute scheduling would not be a problem but do to my previously scheduled appointment I had to push the time back so I could be home for the repair.At 9:30am the technician had not arrived and I called the Nombach office and was told the tech would be at my home in 10 minutes,which was accurate.However do the late arrival I had to cancel my other appointment. I was surprised to see one person assigned to this job do to the steepness of the roof and placement of the chimney. Chris J the tech was obviously highly experienced and confident that only one person was required for the job.The shingles were quickly replaced and the chimney flashing was assessed and found to be in good condition requiring only caulking. The honesty of Chris in not replacing the flashing ,which would have doubled the price of the repair, was appreciated.Although we have not had an extremely heavy rain,the caulk repair appears to have solved the leak.Do to their honesty and performance on this fairly small job,I would consider
using Nombach for additional projects in the future."
































