Best septic tank pros near Makanda, IL

"I walked into my basement on Saturday afternoon to discover a pool of water on the floor.  Looking at the walls I traced it back to right above the window that sits below my kitchen sink.  I popped the paneling off the top of the window box and immediately saw that the galvanized pipe leading from the sink drain to the stack had corroded and a hole had formed.  Frantic because it was 4pm on a Saturday and I knew I couldn't use my kitchen sink or dishwasher until I got this fixed (no easy task with two toddlers to keep up with), I jumped onto Angie's List looking for a plumber with Saturday hours and a good rating. 
I called McDonagh and was told they could have someone at my place in an hour.  Todd showed up at 5:30 and immediately got to work.  Patrick (the owner) showed up with his son Nolan shortly thereafter to take a look and get Todd some parts off of his truck.  We gave Nolan a piece of the pizza my kids were having for dinner as an apology for interrupting his Saturday too.  Patrick came back with a price estimate that seemed fair to me for emergency short-notice service on a Saturday night.  Todd replaced the entire section of pipe from the sink drain to the stack and was finished and out the door by 7:30, leaving us with a fully functional kitchen again. 
Huge thanks to Patrick and Todd (and Nolan) who really saved the day for us.  These guys are absolute professionals and really saved us from some major inconvenience.  Would absolutely recommend and use them again.
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We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forwards to earning your business! Book with us online or feel free to give us a call today!

"Well. Only problem was delay in response time after claim was filed online. Water tank started leaking Thanksgiving morning and no reply until I called the Regional Manager."

"Takes for ever to get a return a call. Also took a week to get someone out for repairs. They said they would reimburse me for septic repairs and it took over 3 months for that to happen."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

Terra Pro Excavating, LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.