Big Shoulders Moving & Storage

We recently moved from Mid-Michigan to the Iowa City area. Although the original set up went through One Source, Big Shoulders and Juven did the actual move. There had been some confusion with One Source, but Juven listened and calmly found a way to serve us. He and his crew were respectful and efficient. Our items were treated with care and respect. The weather was terrible with sub-zero temperatures, and still, they had our belongings to us the next day! I understand that cannot always be guaranteed, but it was a welcome surprise to us! We strongly recommend Big Shoulders Moving and Storage.

Hands down this is the best company ever, They acted professionally, handled my furniture carefully, and ensured everything was correctly protected. They were friendly and worked quickly. I appreciate their time and willingness to help me. They answered my questions. They called before arriving and went straight to work. Once my furniture was loaded, they left immediately, then arrived minutes before I did at my new place. Thank you so Much Jose A. Luis, Angel A.

I cried when our furniture (or what was left of it) arrived from MN to GA. What was quoted at $3,000 ended up at $6,000. This is the most despicable moving company I have ever heard of or dealt with. Their packing was horrific, such as using a wardrobe box for rolled up carpets and then shove lamp shades in with them. The lamp shades were torn to smithereens. Boxes were counted but never checked at the destination. We are missing so many items, including a paper shredder, multiple boxes, clothes. dishes, cleaning mops, pails, brooms, a chair and cushion, a beautiful Seiko clock which cannot be replaced. The furniture that did arrive is so damaged. One mattress and queen size bedspread were soaking wet, through and through. We lost some very valuable items and, at $.60 lb. is definitely not easily replaced. The loss and damage we have to endure is so disheartening and disgusting, not to mention costly! We would have been better off to sell our furniture in MN and buy new in GA.

This is without a doubt the worst Company to deal with the packing was terrible and took advantage of someone in a wheelchair and handicapped

Paid over double my estimated cost. Pictures and mirrors that weâ re supposed to have been wrapped separately weâ re just thrown in boxes with other items unwrapped. Furniture and shelving units are marked up and items that were pointed out to them were left behind. I will never recommend these movers to anyone

We had an out-of-state move and Oscar and his team were very pleasant and easy to work with. They worked non-stop. What my husband and I thought would be a very stressful household move, they gave us confidence and really helped to make this major move enjoyable.

Nothing

very fast and professional. worked hard and treated my things with care. Knowledgeablé.

Best company out the re. Highly recommend. Smooth move from point A to point B

The Best experience i had on moving. They move my daughter too and the experience was professional.

Very professional service. Crew members were very friendly and helpful. They made our move very smooth and quickly. I would recommend this company and use it in a future.

Very friendly and helpful.

I hired Big Shoulders for a long distance move from WI to VA. The moving crew was great! Showed up on time, worked quickly, and were very careful while packing up my furniture. They managed to protect a large glass display case that I was sure I'd get back in pieces! I do wish the dispatch and sales department were more on top of things. My sales agent left an email asking about when I should hear from dispatch unanswered. , and I received conflicting information about when my drop-off team would show up from dispatch. I was also told I could pay for the move with credit by my Sales agent, but dispatch told me the day before my pickup that there would be a 5% charge for using a card. Customer service aside, however, I am satisfied with the quality of the move, and would recommend Big Shoulders if asked.

Hired since they had so many great reviews. Service in Chicago was very quick and professional. Service out of state is with different people. Date of expected delivery was changed on me without notice until I called them. Delivery driver showed up late (poor man was alone for the move-in portion) and was about to leave without giving me my furniture initially because it was a Sunday night and the Zelle payment to Big Shoulders hadn't processed yet (even though I had proof of transaction). A couple things were broken but luckily nothing valuable, however I did end up with two portions of another person's sectional which he wouldn't take back even though I said they weren't mine (in his words, "your problem now").

Have n actual physical person come to estimate the moving costs, From phone estimate and description of goods to be moved , it doubled when actual date of movers come to do the moving,

Every time we use your company to find professionals there all amateur.

Great overall experience. Great and efficient moving crew

My experience was amazing. They showed up on time and we're very sensitive to my needs. They where incredible. I would recommend them to everyone I know. AMAZING

very efficient

Their crew worked non-stop. They even made sure that nothing came back into the house until it had pads on the bottom to protect our newly refinished floors. Had a good experience with them.

The organization, its owner, and its employees exceeded my every expectation. I will keep referring to them and using them.

Awesome moving company. Oscar and his crew moved me from Chicago to Texas with no damages. The price was reasonable. I highly recommend this moving company to anyone out there trying to Move !!

I am at the stage of choosing between three companies. This company was well represented and used the zoom feature to make her estimate. Very pleasant to work with and very prompt with her quote, answered all my questions and made sure she answered all my questions and concerns. Very pleased with the whole process.

Moved to Austin with big shoulders and it was a great service. Jose's team was punctual and friendly and my fragile items were handled well. A slight delay in unpacking, but overall I am very pleased.