Get matched with top fireplace pros in Lockport, IL

"Great experience! Robert showed up on time, did a great job repairing my cracked brick wall etc. Cleaned up after the job was finished and offered some suggestions on how to care for the project. I would highly recommend using Robert for your large or small project."

"Making an appointment was easy and fit our schedule. Chase explained things thoroughly and the work was completed to our satisfaction. They did a great job cleaning up after servicing our fireplace."

"Did a great job. Both Fernando & Tony were professional, polite and friendly. Would definitely recommend or hire again"

"Anthony was very knowledgable, professional and personable.Took out an old unusable fireplace and put in a beautiful, safe, easy to use one. And he squeezed me in before New Year’s!! I will definitely refer friends to Top Hat Chimney Service!"

"BEWARE of this company!!! Everything started out great, the staff was initially incredibly responsive and came out for an estimate. Their estimate was reasonable and competitive to a 2nd bid I had received, and I was offered a $500 discount and a commitment that the work would be done in 1.5 days if I signed the contract in 24 hours. I went ahead and signed the estimate. That is when the problems started.... The project manager (Moses) was completely non-responsive as to when the work would be completed. They were provided access to my home, yet never contacted me to let me know when they would arrive or when work would be completed. 3 weeks later, I still did not have a response on work completion and Moses stopped answering my messages and would not answer my calls. Finally, after calling the office (which is always closed and has an outdated voicemail response that hasn't been updated since Oct. 3rd) , I received a call from the technician. He tells me that work is complete, and that he'll be doing a walk through in a few days. Today, he calls to tell me he is there , but he doesn't know where the main gas line is and he can't figure out how to get gas to the fireplace. Ok, interesting... I call my gas company because we have working hot water and have been paying our gas bill and they tell me gas is entering the home. I tell this to technician, who tells me, well, that's too bad, they don't know what the problem is and that is my problem to solve, the work is complete on their end. How is work complete, if you have hooked up a gas fireplace , but can't figure out how to get gas to it? Isn't this something you would confirm BEFORE doing work? I can't get in touch with anyone in charge at the office and I am honestly shocked that anyone could have had a positive experience with this company."

"Why 5 stars? First the Arrowhead rep I met with was prompt, professional and knowledgeable. He made many trips to my house to review plans and bring paver samples. He provided a competitive bid with another "affordable contractor" and was much less than another "expensive" contractor bid. He provided some very good input to improve on my original patio design. Arrowhead used 4x8 plywood sheets to protect my lawn as they brought their heavy equipment in and out. The patio foundation was a full 12 inches of 3 different sized gravel stones. I observed quality craftsmanship during the installation, especially with all the curves in my design. Meticulous work. The finished patio looks amazing. The crew power washed everything upon completion. They also brought in sod to replace some damaged areas in the immediate patio area that resulted from the digging. I also paid for landscaping stone to fill in around my walk and pool. It looks great. I highly recommend Arrowhead Pavers."

"Making an appointment was easy and fit our schedule. Chase explained things thoroughly and the work was completed to our satisfaction. They did a great job cleaning up after servicing our fireplace."

"They left gas valve halfway on, I came home to gas smell outside and inside house with my kids at home! Soot all over white rug, no tarp, out tools directly on the rug. When I called twice, no one returns calls, to get my 240 dollars back. Traumatized by this experience of what danger they out my family in!! Worst worker experience ever in my entire life "

"They did a great job!"

"Mirna and Rafael the best and easiest people to speak with. Walked me through the process and inspection. Gave a full overview of what was needed and its purpose. Discussed the warranty of all work done. 3 day operation of a 33 ft chimney. Tuckpointing of foundation to crown, New crown replaced, New flashing. 25yr warranty. Highly recommend to friends and family"