Get matched with top grill assembly pros in Lansing, IL

"We hired Juan to installed new subway backsplash and remove old peel & stick backsplash from kitchen. Juan mentioned he was a little busy but will be able to take the job on and complete it on a timely manner. Juan installed the backsplash on a Friday evening after 4pm and worked until about 10pm to get the backsplash completed. Juan returned on Sunday after noon to complete the tile work after allowing mortar to dry. However, the issue was Juan did not wipe up access mortal and/or cleaned off the tile. Juan left drops of mortal on our floors (which we had just cleaned from Stanley Steamer). Juan left a few pieces opened-no tile is in those cracks. Juan left the tile backsplash with streaks from the sponge. And Juan did not apply border of caulking to the edges. Juan left tile with streaks and clumps of mortal around our cabinets, on tile and on the wall. After discussing these concerns with Juan he mentioned I was criticizing his work and his integrity. Juan mentioned he has not had a dissatisfied customer who have complained about his work. I mentioned to Juan my OCD kicked in and when we hire someone to do the work the expectation is to complete the work to customers satisfaction and clean up after you have completed your task for the day! Juan mentioned he will return to ensure we are satisfied and complete the work and neither less to say I received a text from Juan stating he will return $100 off the bill that was paid to us and he does not want to work for us! Bad customer services and not acceptable for any customer Very Disappointed"

"Timely and professional. Responsive and completed the job faster than expected with cleanup. "

"Professional"

"Frank's crew has done a variety of tasks for us: ceiling painting, checking plumbing, redoing our front porch, fixing light fixtures and wiring, installing sensors in garage and front porch, and replacing our front door and storm door. Salvador and Manuel work well as a team; they are both hard workers. They are friendly and willing to answer our questions as well as ask us about our preferences. We wouldn't hesitate to hire them again for our contracting needs."

"We have used Superior Chimney for years. They are on time and friendly. They provide accurate estimates, and they do excellent work. The pictures they provide of the fireplaces and chimneys are useful as a homeowner. I feel they provide honest input on what repairs and maintenance is required."

"BEWARE of this company!!! Everything started out great, the staff was initially incredibly responsive and came out for an estimate. Their estimate was reasonable and competitive to a 2nd bid I had received, and I was offered a $500 discount and a commitment that the work would be done in 1.5 days if I signed the contract in 24 hours. I went ahead and signed the estimate. That is when the problems started.... The project manager (Moses) was completely non-responsive as to when the work would be completed. They were provided access to my home, yet never contacted me to let me know when they would arrive or when work would be completed. 3 weeks later, I still did not have a response on work completion and Moses stopped answering my messages and would not answer my calls. Finally, after calling the office (which is always closed and has an outdated voicemail response that hasn't been updated since Oct. 3rd) , I received a call from the technician. He tells me that work is complete, and that he'll be doing a walk through in a few days. Today, he calls to tell me he is there , but he doesn't know where the main gas line is and he can't figure out how to get gas to the fireplace. Ok, interesting... I call my gas company because we have working hot water and have been paying our gas bill and they tell me gas is entering the home. I tell this to technician, who tells me, well, that's too bad, they don't know what the problem is and that is my problem to solve, the work is complete on their end. How is work complete, if you have hooked up a gas fireplace , but can't figure out how to get gas to it? Isn't this something you would confirm BEFORE doing work? I can't get in touch with anyone in charge at the office and I am honestly shocked that anyone could have had a positive experience with this company."

"Mike has been an excellent friend and worker for me. I'm so thankful to have found him to take charge of returning a rental house into a prospective home to list on the market. He does great work, responds and communicates well. He's surprised me on a couple of occasions by taking care of some items I thought would require many more dollars to hire a contractor. I didn't mention I live 2,000 miles away from the rental, so it's been a godsend to have Mike onboard. Great guy, does great work."

"Everything is beautiful. The two of them tackle it in two days. I'm very happy with the work."