Best garbage disposal installation pros near Lake Forest, IL

"Great! They were unable to get all the way to the street from the catch basin. It was suggested I add a sewer clean out assure all the roots were gone and make it easier for future cleaning. This was suggested in the past, by another company , but the cost was out of sight. This company was very fair in price for both the cleaning (which included the inspection with the camera) and for the clean out installation."

"Nick showed me that the wall switch was in the "off" position. How stupid I felt as I had checked for a switch under the sink not realizing the switch (which I never use) was on the wall. But while he was here, he checked the filter which needed cleaning, reminded me how to remove it and clean it and installed a galvanized electrical box and cover to enclose the bare wires from the unused garbage disposer. He also provided me with a free sample of a dishwasher cleaner I can order from Amazon. So this was not a wasted service call. Nick and his assistant were early in arriving, friendly and cleaned up after their work. I have used Park Ridge before in my other home and would certainly use them again."

"They had great customer service. They came over in the 2 hour window given. They called before arrival or that they were on their way. The only concern I had was that they were going to leave the tree roots on my front lawn but I brought out the garbage can for them to dispose."

"It turned out that the ejector pump was OK, but the switch that controlled automatic discharge of the pump was not working. The estimate to do the work was quite high. ($653.00). Here's how it broke down: [1] Parts: (the switch): $193.27, [2] Labor: Remove Ejector pump from basin, install new switch, and then seal basin back up. Note: it took the plumber less than 1 hour to do this job. So he charged us $459.73 an hour for labor! This company must have neurosurgeons moonlighting as plumbers. We only agreed to this flat rate due to the emergency situation of water flowing into our basement when we did the laundry or flushed the toilet downstairs. Lesson learned: never hire a plumbing company that does their work for flat fees. The technician Steve was certainly knowledgeable and efficient, but his services do not warrant $460 an hour! This job should have only cost us about $400 at the most, not the $653 charged. I suggest that you do not use this company unless you don't mind spending a lot more money than you need to. To provide context, we completely replaced our ejector pump a few years ago and the cost was $500. Caveat emptor."

"Trust! I think trust is most important in choosing an expert to fix a problem. Of course experience, knowledge, ability and integrity are also needed. But trusting the reviews written by others or trusting the recommendation of a friend is sometimes all we have to go by. I had a clogged drain about 15 feet “downstream” from my kitchen sink. It was the result of overzealous use of the garbage disposal. I tried snaking the drain myself but the clog was too big (turns out about 2 feet of drain was totally blocked). I did research on several websites looking for a plumber in my area who I could trust to do the work right - at a fair price. I narrowed the list to 4 companies. At 7:15 PM on a weekday I called each of them. I got two answering services that could not answer any of my technical questions, another said they would have someone call me back “in a few minutes” (never happened) and then there was Dmitry. Dmitry is one of the owners of CJ Plumbing. He answered the phone himself. He was able to discuss my issue intelligently, explain the likely scenarios and give me an estimated price range (min and max) for the job. It was clear from his questions and his input that he understood the problem and knew the likely solutions. As it turns out, he was absolutely correct about the issue and what it would take to fix it. I wanted to consider what he said before making a commitment. He said I could call him back anytime in the next few hours. I called several hours later and again he answered the phone and we scheduled a visit for the following afternoon. The plumber who showed up (not the person I spoke to) was a delight to work with. He was professional, polite, and patient as he answered my many questions. He tried a few “easy” options to fix the problem (e.g. using a powered drain snake). When those did not work he said the best option was to cut out the clogged section of drain (which he had located) and replace it with a new section of pipe. The clogged part of the pipe included two 90 degree bends. He removed that section and replaced the sharp bends with pairs of 45 degree bends to allow waste to pass through the more easily. The drain pipe ran along the ceiling of my unfinished basement so there was direct access to the pipe. After replacing the section of pipe he verified that there were no leaks and cleaned up the area of the basement where he worked as well as the area under the kitchen sink. He even cleaned the sink. I was VERY pleased with his work and with his personality. The cost of the repair was within the range quoted on the phone (though near the higher end). My trust in CJ Plumbing was rewarded by their performance and their honesty. I would definitely use them again and would recommend them to friends and family. I recommend them to YOU."

"I thought they did an excellent job. They finished the job in two days and super clean. The price is really good and no issues with them. They knocked it out and left the yard really clean. They put everything back. They do a great job."

"Called from out of town as a tenant needed the garbage disposal fixed, was in a bind as tenant had a short window that it could be replaced.   
The woman on the phone was very helpful and sent someone out the same day.
Garbage disposal was fully replaced, total cost was $685.  Most "badger" models (the one that was used) retail for under $100, so labor for under 2-hours was over five hundred dollars!
Also replaced the chain in the toilet tank (for free).
Good service - terrible price.
 
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"Todd and his team are professionals. They were very thorough and progressed through multiple steps of rodding and jetting before finally having to dig in the yard to add a cleanout to resolve my sewer issue. The entire team was contentious and intent at every step. Unfortunately, my 60+-year-old pipes needed a bit more than could be managed from inside the house. Not only were they professional and aggressive in resolving the issue, but they were also very responsive to our urgent needs and showed up when they said they would for every visit. Great guys and fair pricing...highly recommended"

"He corrected a problem that the original installer did when installing one of the fans, Very professional, arrived on time, exceptionally friendly,had all the right tools and equipment needed when he arrived in the residence. Did a very professional job. Will use him again when needed and will refer him to my friends.
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"Our sewer line had severed where it comes out of the house. This caused our toilets to start backing up, so we placed an emergency call on a Sunday. The tech came within about an hour and diagnosed the problem with their camera inspection equipment. It was raining and the tech had to feed the camera line from the cleanout in our front yard, but he was as friendly and kind as could be. Once he had diagnosed the problem, he spent a fair amount of time getting the repairs scheduled for later that day, which involved coordinating his crew, the village, and JULIE, since they had to dig up the front yard to fix the issue. The crew arrived later that day - they were also extremely professional and extremely pleasant to deal with.
While the repairs were very expensive, I was very impressed with everyone from Black Diamond. They seemed genuinely happy to help us with our emergency, even though it meant spending a Sunday working in the rain and high humidity. Since they had to leave the hole open overnight, they were careful to cover the hole completely with plywood so that no one would accidentally
fall in.They returned early Monday morning to backfill the hole in our yard, once the village had inspected the work.
 I will definitely use these guys for any plumbing issues that I have from here on.
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