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"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"The guys that showed up were actually quite nice. They looked at the project, one of the guys showed some concern (about what I don't know) He said he was going to make a phonecall, and when he came back from the truck he said that they couldn't do the job. He said I needed to contact the company --"

"The crew was great. Communication was excellent and the work was completed on time. Workers cleaned up well after job each day. I would recommend. The 2nd day they noticed bathroom fan ventilation was not installed in our 20+ year addition. That work is scheduled for the near future. Thanks. Great work."

"It went very well."

"Would give 0 stats if I could! Stay away from Tim. Quoted us for a fence with 2 gates as we wanted, showed up a week later with only one because he forgot. Due to supply shortage he couldn't get another one and the one he had was cracked anyway. So here we are October when the fence was done in May, being ghosted when all we want is the money for the gates and labor costs refunded. Tried to give them the benefit of the doubt but now not being answered is the last straw."

"Lloyd and James (who did the work) are amazing! We had a pipe burst resulting in having to shut off our water. We called around to see if we could get a plumber or general contractor out to fix it but they were only interested if it was going to be a complete remodel/rehab. One even hung up on me in mid sentence. Lloyd took my call and displayed not only compassion for our situation but a sense of urgency. He explained his basic pricing up front and told us that he would try to get someone out to us in the next hour or so. In less than an hour or so James appeared and introduced himself. After showing him the area of the damage and explaining what happened he was not only able to hone in on where the problem pipe was in the wall, but also why it happened. He gave me different options on how he could handle the pipe repair and why each had its merits. He quickly repaired the burst pipe and got us water pretty quick. Professional, courteous, and capable of explaining trades talk to a novice. I highly recommend this company and I will definitely call on them in the future. Great service, reasonable pricing, and honest work."