Get matched with top french drain pros in Collinsville, IL

"Well, because Angi is so well known and highly rated. I trusted that whoever they were connected to would also be highly rated. What a lie and it makes Angi look horrible for my first time out. The company named Frankie's Landscaping LLC - 9034874931 immediately said they would start mowing and landscaping on Friday. I'm waiting for them, I called and message them asking for the price then, they replied saying their schedule is full."

"I cannot recommend Kirkwood Plumbing/Mr. Rooter anymore after my experience. I called because the copper pipe on my water heater (I believe the temperature and pressure valve) would leak when we took a shower. The plumber they sent was very nice and told me that he discovered the issue was a failed PRV. He said that when multiple faucets ran at the same time, the pressure was reduced and that meant the PRV failed. I even asked if this would fix the leaking copper pipe on the water heater and he said yes. He quoted me $785 to replace and although that seemed a bit high, I agreed. He left and got the part, came back and replaced it. Well, when he was done with that replacement he said he “looked closer at the water heater” and actually my expansion tank had ALSO failed and was mostly water when it should be air. Only he just looked and discovered this after doing $800 of work??? And oh the pipe between the water tank and expansion tank had been leaking at some point but was not now. He recommended a new expansion tank and replacing that pipe section. He quoted me an additional almost $700 to do that job!!! And told me that the leaking from the water heater would not be fixed until he also did this. He said he thought the PRV had failed causing the expansion tank to fail and he would need to go out to get a new expansion tank too. He apologized for not realizing that sooner he said. This is completely unacceptable. At this point I’m essentially held hostage by your company to complete the job as the already $785 would not have fixed the leak as told. I told the plumber it’s disappointing because if I knew it was a much bigger issue I would have likely gotten other quotes, and in addition, I don’t feel like I could really trust him or the company at this point. I agreed to do the expansion tank for an additional $271 and would wait for the pipe to be fixed since it was not currently leaking and only showed signs of leaking in the past. I will never again use this company and will make sure to spread my experience. While doing some jobs you may discover additional issues, this wasn’t the case here. All he had to do was test the expansion tank (which is apparently a common failure for temperature and pressure valve issues) BEFORE starting the job and give me a quote for the actual fix. Not do an expensive job saying it will fix the issue and then saying that it wouldn’t fix it after. He even said it was his mistake. Again, he was very polite, but it is completely unacceptable to essentially hold your customers hostage halfway through a job saying the first fix wouldn’t even fix the problem, after doing it. I’ve since learned that the expansion tank should have immediately been tested for this issue and that it was rather backward to check the PRV first, as the expansion tank is often the culprit in these cases and that considering he said that it was mostly water rather than air, it would have been easy to diagnose. As for the PRV, with the water off it maintained 60psi and dropped 10-20 points when two faucets were on, which I have since learned may also be normal operation and not needing replaced. I’m not sure if this is how all customers are treated or just women customers. My advice is do not use this company. They respond quickly but will gouge you and not provide upfront pricing. He could have saved himself two trips out (making this take much longer) as well as given me upfront pricing had he just “looked at the water heater closer” the first time- you know the apparatus I called them out for in the first place. Offering “upfront pricing” is clearly not something they do. I now feel like I paid $785 for a service I did not need when I really just needed a new expansion tank and could have paid for that/fixed that without replacing the PRV and checked to see if that fixed the problem. I even told him I did not have pressure issues. Beware for unneeded services at a high cost and not adequately diagnosing the problem or even investigating until AFTER finishing unnecessary work."

"This company is outstanding. I can not sing them enough praises."

"Finding someone trustworthy that does a great job with great customer service is hard to do. When the project is expensive it makes it more nerve wracking to decide who to go with. If you are lucky enough to find someone that checks those boxes, they become your go to people for your projects and as well as who you recommend. A few years ago I had Hoffman replace my driveway and was completely happy with their service from initial contact to completion. Years later I’m still completely satisfied with my decision to use them. Recently I decided to pour a shed pad and replace an old back patio. There wasn’t a doubt in my mind on who I should call. Like last time the entire experience was top notch. Jessica is amazing to work with from the start and is very friendly and communicative. The owner Mark really cares about the quality of work and clearly appreciates your business. His son, who runs the concrete crew, is also awesome to work with and really cares about a customer-first approach and performing quality jobs. The rest of the crew is also very engaging and respectful and performs high quality work. If you or someone you know is looking for concrete work I cannot recommend them enough. I have a high expectation for work done at my house and they exceed those expectations. You cannot go wrong giving them a call and having them perform the work. They will continue to be my go-to company for all things related to concrete."

"The people from Life Outdoors were great to work with. We had 2 retaining walls replaced along with new grass planted between the 2. They did excellent work and are very friendly & knowledgeable. I will definitely use them for future projects."

"It didn't go well. The company did not complete the job, they left unfinished work. I contacted the owner several times, he would give me dates and she never followed up. He became very hostile when I addressed my concerns to him. At that point, I decided that I did not want him to continue to work."

"Very professional service, and great customer service."

"True are did an awesome job. Show up on tine, dug up over yards of soil replaced with new sod. They did an excellent job. They will have my business anytime l have a need. I recommend Truecare to anyone that has a job for them. Larry "

"Quick response to my request on Friday and demolition the next Monday. The demolition and removal took less than an hour. I am pleased because the dilapidated shed was in the way of my next home improvement project. I told Alan I was leaving for vacation Monday morning. He was on site at 7:15 am."